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Customer reviews for SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA for
SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA
4.7 out of 5 stars
stars
736 ratings672 reviews
  1. 5 stars82% (604)
  2. 4 stars13% (93)
  3. 3 stars3% (19)
  4. 2 stars1% (6)
  5. 1 star2% (14)

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Showing 181-190 of 672 reviews
Aug 23, 2022
Reviewer name: BUSTED2020
5 out of 5 stars
5 out of 5 stars review

An epic T.V. for every possible use

[This review was collected as part of a promotion.] Simply one of the most advanced, yet user friendly, T.V.s on the market. No matter what you intend to use it for, whether it be gaming, streaming live videos or music, or just to entertain the family. It has great, practical features that are both easy to set up and use and simple to navigate. Trust me on this one, it's a no brainer. Get one today and thank me tomorrow.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jul 27, 2022
Reviewer name: MrtuseSKTV
5 out of 5 stars
5 out of 5 stars review

Samsung TV Q 65

[This review was collected as part of a promotion.] I use the television on a daily basis and it has been a unusual finding to see that the Samsung TV plus instantly has content. The minute that you turn it on. Occasionally the streaming services are slow on the Take due to some of the ISP difficulties. The picture is good, but I always want to try to manipulate the settings in different ways. Overall, the television has been interesting to deal with

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

MrtuseSKTV, Thank you for sharing your feedback regarding the speed of your streaming apps. Please do ensure your TV's firmware is up to date with version 1303.2 which includes various performance updates. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jan 30, 2023
Reviewer name: AJB399
3 out of 5 stars
3 out of 5 stars review

Good TV but spend more on a better model.

I bought this right after Christmas 2022 and I am overall happy with it. This replaced a Samsung 65" NU8000 4K Crystal LED tv I bought back in 2018. While I do love the picture quality of the new QN LED I bought, it seriously wasn't very much of an improvement over the my older model. The biggest improvement that I noticed was the image quality was a little better for moving objects than my older model. When I watch 4k videos, the clarity of of the new QN85 really is not any better than what I already had. The sound quality is better but the interactive screen with all the apps is really sub-par compared to what was on the NU8000. The menu and apps on the NU8000 always worked flawlessly and they were easy to look through while the program I was watching was still running in the background. The new layout cuts out whatever I am watching until I choose another app or exit out to the last open app. I have also had tons of issues with getting some apps to open. Netfilx has been hit or miss since day one. When I open the Netflix app, I have to press the enter button twice or it will not open. I also run into this issue with YouTube and Paramount Plus. I am hoping that Samsung releases some kind of firmware update or software update soon. Would I reccomend this TV for others, yes and no. If possible, go to a store and look at the TV's and their picture in person. My situation, my older TV was actually better than what I purchased since it never gave me any issues and the picture quality was equal to what this TV puts out. If you are moving up from just a 1080i or 1080p TV or just one of the cheap low end manufacture TV's, Yes this TV is worth it. If I had to make this decision again, I would have either gone with the QN90 or 95. Another big difference between the two TV's that I have is that my old NU8000 had a VA panel which gives the best contrast ratio vs the IPS panel that is on the QN85B. Sure the IPS panel is brighter and has better viewing angles but the VA panel gives almost triple the contrast and the viewing angle is just fine unless you sitting 160 degrees angled from the screen.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

AJB399, We appreciate you sharing details of your experience with apps, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN85B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to check to see if any of these apps have available updates. To check this, go to: Home > Apps > Settings You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
Reviewer name: Sandeep
5 out of 5 stars
5 out of 5 stars review

The product is fantastic

[This review was collected as part of a promotion.] This 4K LCD TV offers a fantastic image with TV shows, movies, and video games and easily outperforms many TVs that cost a lot more. I had LG 75 inch tv before and I can clearly see the big difference. The built-in Android TV streaming platform is easy to use, and the TV is packed with great features you need now and in the future. It looks fabulous in my loft and the entire family gets hooked on to it in the weekend.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: CallMeKristea
5 out of 5 stars
5 out of 5 stars review

Our Samsung NEO TV

[This review was collected as part of a promotion.] Our TV is the focal point of our living room. It brings all of us together when we watch movies, shows and sporting events. The picture is high def and so clear it's like we are a part of what we're watching.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Sep 20, 2023
Reviewer name: Zoescott
4 out of 5 stars
4 out of 5 stars review

Vibrant colors

[This review was collected as part of a promotion.] The TV is beautiful. I never thought I would say that of a TV, but this is my favorite TV so far. I have the QN85BD QN75QN85BDFXZA and Samsung didi ab excellent job with this one. I'm still learning how to use the remote.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Aug 23, 2022
Reviewer name: elmerfudd51
5 out of 5 stars
5 out of 5 stars review

First big screen

[This review was collected as part of a promotion.] This is my first big screen but not my first Samsung. Went shopping and compared different models and a few competitors. This 65" is amazing in all respects. Great for local TV via outdoor antenna. Great for live sports action. Great for streaming. Comes with Samsung TV and other streaming services. Easy to add other streaming services. Picture is GREAT!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

AMAZING BUY

[This review was collected as part of a promotion.] What can I say. I purchased this TV for my spacious 10 foot ceiling living room & could NOT be HAPPIER!! DUAL screen options fits perfect on my tv stand with the floating plate. Would absolutely recommend this to anyone!!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jul 31, 2022
Reviewer name: somegaytv
5 out of 5 stars
5 out of 5 stars review

this tv has a great picture, nice and clear

[This review was collected as part of a promotion.] We love watching movies on the weekends, and I love watching sports and the grand kids love movies and cartoon shows. Also some times they hook up their game counsel and play video games, we get lots of use out of it, it's great! We all get together for football games on the weekend and watch the college games and on Sunday we whatch the NFL games, so its so much fun. My friends can get enough they are always calling me to come over and watch games or just hang out and watch a movie or our favorite series. We invited the hole family and to come and watch out favorite collage team play, we had all kinds of food and drinks and had a grate time, they sure love the picture on that TV. The next tv will be an 85" no doubt, it's definitely going to happen!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: King12
5 out of 5 stars
5 out of 5 stars review

Crystal clear

[This review was collected as part of a promotion.] We enjoy this television so much. The pictures are so big and clear. Perfect for watching football and basketball games. I love the Samsung TV stations. There so many station you can choose. We don't need cable anymore for sure. It is very easy to set up and ready to watch right away. We are thinking of getting a second one for the house.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341