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Customer reviews for Lifetime Envoy 126" Tandem Sit-On-Top Kayak, Paddles Included for
Lifetime Envoy 126" Tandem Sit-On-Top Kayak, Paddles Included
4.7 out of 5 stars
stars121 ratings121 reviews
  1. 5 stars85% (103)
  2. 4 stars7% (8)
  3. 3 stars5% (6)
  4. 2 stars1% (1)
  5. 1 star2% (3)
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Showing 1-10 of 121 reviews
Aug 21, 2018
Merchant
5 out of 5 stars review

Verified Purchase

I love everything about that kayak that's all I can say,and I will strongly in courage people too but it.

[This review was collected as part of a promotion.] Its my old neighbor who disabled so I take her out all the time too the lake.i help her with everything cause she has no children off her own.

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Nov 3, 2022
Michele
5 out of 5 stars review

Verified Purchase

Great product and customer service

I have bought several lifetime products over the years (tables, play equipment, kayaks). I have always been very pleased with their construction and durability. For the first time I had to contact the company for a replacement part, and now I found that their customer service not just matches, but actually exceeds the quality of their products. I’m impressed. They have won a “lifetime” customer.

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Aug 7, 2021
Jesse
5 out of 5 stars review

Verified Purchase

Great Customer Service

I have 5 Lifetime Kayaks and all are great and have zero issues with them...I lost the seat on one and had trouble finding a replacement. Contact customer service and they took care of me. Its not just the product that makes a company great, its the people who run it!!

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Jul 12, 2021
Jerry
5 out of 5 stars review

Verified Purchase

Perfect Customer Service

We bought a Lifetime Tandem Kayak and during its first use, the pads for the seat pulled out of their tabs and we lost them. I chatted with a representative and explained what happened. Prepared to buy the pads, the rep said no problem and would place an order form me. Pad arrived just a few days later. Wish all companies would take notice of this way of doing business.

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Aug 26, 2021
Joe G
5 out of 5 stars review

Verified Purchase

Perfect! Great tandem kayak for the entire family

Love this tandem kayak! This is our family kayak. We owned two other Lifetime kayaks and other Lifetime products and we are very happy with our purchases. Lifetime customer service is the best. He (Darwin) responded quickly when I needed assistance and he was very helpful and accommodating. I highly recommended ALL Lifetime products for your needs.

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Apr 11, 2023
Pieter B
5 out of 5 stars review

Verified Purchase

Great Sevice from Lifetime Kayaks agent

I’ve bought the Kayak over 2 years ago and on the last trip one of the seat clips got lost My mistake and when I’ve contacted them to find out where I can order a replacement They send me replacements for the whole kayak for free That’s standing behind your product I’m a customer for life Thanks again

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Mar 3, 2020
Floating happy
5 out of 5 stars review

Verified Purchase

Great service!

We bought a Lifetime tandem kayak about two years ago, and have enjoyed it greatly. However, in transit, one of our hatch covers must have blown off. With a quick email to Lifetime, including a description and model number, Lifetime replaced the hatch cover for us free of charge. Now that's what I call service!

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Aug 22, 2022
JohnF
5 out of 5 stars review

Verified Purchase

Great products Great service

I’ve had two lifetime kayaks for several years. Some of the plastic pieces have broken due to normal wear or have just been lost. The company has replaced these parts at no cost. Unexpected but grateful. Great kayak, outstanding service and customer support.

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Jun 6, 2022
Carol N
5 out of 5 stars review

Verified Purchase

Great kayak!! Excellent customer service

This is an excellent choice for a tandem sit-on kayak. Also has room for storage, and can also be used for fishing. But even more important to note is their exceptional customer service. They were very professional and helpful. My kayak was missing one of the hatch covers… they are sending me out another one. Many thanks!!

Review from lifetime.com
Helpful?28E964O57CIH13868469580
Feb 7, 2020
bartley
5 out of 5 stars review

Verified Purchase

Customer service is top notch!

I needed a few replacement parts and I was a little upset that I couldn't just order it from the website. So I reached out to customer service and Terry went above and beyond to see to my request. The kayak seems great and I have no hesitations but really I am just stoked there are companies that are still putting customer service as top priority. Thank you.

Review from lifetime.com
Helpful?28E964O57CIH13868469580