Hi there, Carrie! We appreciate that you love the Nest Cam (battery), and we hear your concern about its battery life. We suggest adjusting the camera settings like the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more tips: https://support.google.com/googlenest/answer/10901611<br /><br />If the battery life is significantly lower than expected, we can help you check for other reasons why the camera is behaving differently. Please contact us anytime here: https://support.google.com/googlenest/gethelp

Hi there. The battery life you get depends on several things, like how much activity is recorded and your settings in the app. If your Nest Camera or Doorbell needs to be charged more often than you&#39;d like, check out this article for some steps you can try:https://support.google.com/googlenest/answer/10901611

Hi there, Sheri. Thanks for sharing the issue with us. We&#39;re sorry to hear that your Nest Cam (battery) doesn&#39;t always capture people.<br /><br />The Nest Cam (Battery) makes use of algorithms to process video and audio data to determine whether it detected something you might want to know about. Video recording can be triggered by motion detection, and this can also be influenced by changes in light levels and the movement of shadows across the frame, such as when a cloud passes in front of the sun. To enhance the recognition of people and improve the video recording feature, we recommend trying the following steps:<br />- Adjust Activity Zones: Modify the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera&#39;s field of view. Just ensure that none of the zones you create overlap.<br />- Consider Camera Angle and Lighting: Change the angle of your camera and take into account the lighting conditions in the surrounding area.<br />- Restart Your Camera: Try restarting your camera to refresh its settings and configurations.<br /><br />We are here to help with your support needs. Please consider reaching out to our support team for further assistance via this help page: https://support.google.com/googlenest/gethelp