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Customer reviews for Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA for
Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA
4.1 out of 5 stars
stars
637 ratings324 reviews
  1. 5 stars64% (406)
  2. 4 stars12% (79)
  3. 3 stars5% (34)
  4. 2 stars4% (28)
  5. 1 star14% (90)
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Showing 271-280 of 324 reviews
Aug 19, 2019
ABQSean
2 out of 5 stars review

Great picture, problematic audio

Picture is great, apps work as they should. Audio is a disaster. The built in speakers are weak, but anytime the SPDIF audio output is used the audio stops at random times and won't come back intil the input source is changed to something else and then back. Intolerable.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Mar 5, 2020
Yolandac1
1 out of 5 stars review

Smh Samsung

I received this TV as a Christmas gift. It replaced a 15 year old VIZIO tv. Boy, how I miss my VIZIO tv. I thought I was getting a quality product but sadly Samsung has let me down. I have issues with the sound. It drives me insane when I go to another room and can only hear crinkling noises. The sound also shuts off and I have to change the channel for it to come back on. I purchased a sound bar for it, but in order for you to control it with one remote, it needs an hdmi cable to connect. Returning the sound bar as the 2 hdmi ports are already taken. i'm stuck with this tv. thanks samsung!

Review from Samsung US
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Nov 23, 2019
The Rev
2 out of 5 stars review

Very Concerned

Bought this Samsung Nu6900 and I must say I am not too happy with the dull images that I am seeing. The colors are not rich and the tint of skin color is off. I noticed the greens are pale looking instead of sharp and rich. Bought this November 18, 2019 so I have had it only a few days but no matter what I am doing to adjust things it just isn't working to my viewing satisfaction. At the moment useless I can adjust this thing I wouldn't recommend it to anyone else.

Review from Samsung US
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Feb 11, 2020
dbar218
2 out of 5 stars review

Refresh rate issues

I just purchased this tv for the super bowl. The picture quality was great as the game was broadcast in 4k. However shortly after I started noticing the screen glitch on the upper left quadrant of the screen. I thought it might be just the program i was watching but it keeps showing up. I think it's a refresh rate thing. Can I fix this? Should I return it? Would love some insight...

Review from Samsung US
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Jan 7, 2023
jOSH
1 out of 5 stars review

Backlight Failure after 3 years.

product worked as advertised for 3 years. backlight began failing on screen and is getting worse. many accounts of this issue have been complied by various consumer groups, however, samsung has yet to make right with their customers. this review is a mere last resort before legal actions is considered. i would avoid this company for the time being. i will remove this review if compensated accordingly.

Review from Samsung US
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Nov 27, 2018
drummerdude476
3 out of 5 stars review

Absolutely Disappointed

Impulse buy on Black Friday to replace my upscaled 4k 55in Philip's. NO aux, no RGB, no component, no A/V, and a single standard HDMI port. Also would've have to have bought a separate wall mount since it doesn't fit my universal one. No thanks. Mounting my Philip's up tomorrow again and taking this back to the store. So disappointed.

Review from Samsung US
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reply from OBA

drummerdude476 : Thank you for your review of this Samsung NU6900 TV. I am sorry that it did not work out for you and have returned it. Your overall customer experience feedback is important to us and will be shared with the product team. Should you ever decide to purchase another Samsung TV and run into issues or have questions, please know that we are always here to help and can be reached at the following: 1) Phone: 1-800-SAMSUNG 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: http://m.me/samsungsupport 4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Again, I am very sorry for the inconveniences you had, and hope that we will regain you as a customer. - Samsung Solutions

Dec 11, 2018
Jcgarza
5 out of 5 stars review

Awesome product and great price!

[This review was collected as part of a promotion.] Outstanding image quality and size. Extremely pleased with these purchase. Even though is wireless N and not wireless ac. I really cannot complain at all. I am still trying to find anything not to like from this TV.

Review from Samsung US
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Aug 22, 2022
robert
3 out of 5 stars review

Awesome TV for price, software is horrible though

pros: for the price this tv is perfect. i would ignore the bad reviews about the black bars on display; that is probably because they held the tv by its sides and put pressure on the middle of the screen. it is a flat screen and needs to be handled delicately. cons: still cannot set up the smartthings app; tried every method, resetting everything, and nothing; it simply is viewed as offline, even though the tv is on and i can stream video, and the network test works great. i have tried to set it up over time, and still nothing.

Review from Samsung US
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Aug 13, 2020
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1 out of 5 stars review

Worst experience ever

where do i start? - tv wont turn on each day unless i unplug and replug power. doing it right now as i write this. - lose sound daily and have to power cycle to get it back. - get horizontal libe (picture shift) in 1/4 of the screen. - slow menu reaponse that is painful to use. - very busy remote (no backlight) never again for samsung. 4k really? not even close. have to disable hdr else screen is too dark deapite changes to settings.

Review from Samsung US
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Jan 17, 2020
Saurabh
1 out of 5 stars review

Not smart enough !

Unfortunately, my tv was stolen due to a house break-in and I wanted to lock the tv if it connects to Wifi just like Samsung phones. But, the phones run on android and tv runs on samsung OS :) ...TV is not smart enough to lock it online. Something to consider in future may be.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561