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Customer reviews for Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA for
Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA
4.1 out of 5 stars
stars
638 ratings325 reviews
  1. 5 stars64% (407)
  2. 4 stars12% (79)
  3. 3 stars5% (34)
  4. 2 stars4% (28)
  5. 1 star14% (90)
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Showing 271-280 of 325 reviews
Aug 19, 2019
Reviewer name: ABQSean
2 out of 5 stars
2 out of 5 stars review

Great picture, problematic audio

Picture is great, apps work as they should. Audio is a disaster. The built in speakers are weak, but anytime the SPDIF audio output is used the audio stops at random times and won't come back intil the input source is changed to something else and then back. Intolerable.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Nov 23, 2019
Reviewer name: jbuck406
1 out of 5 stars
1 out of 5 stars review

Piece Of Junk

I have had this TV for one year and the sound system is junk - there are no on or off buttons of any kind on the TV itself - all is controlled by cheep remote the up-down-right-left buttons are hard to find and harder to manipulate. I do not like this TV -

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Dec 11, 2018
Reviewer name: Jcgarza
5 out of 5 stars
5 out of 5 stars review

Awesome product and great price!

[This review was collected as part of a promotion.] Outstanding image quality and size. Extremely pleased with these purchase. Even though is wireless N and not wireless ac. I really cannot complain at all. I am still trying to find anything not to like from this TV.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Apr 23, 2020
Reviewer name: Reyes
5 out of 5 stars
5 out of 5 stars review

Terrific device

We upgraded from a Vizio 49" to this Samsung 55" to use as an external monitor for our Mac Book Pro 15" to watch instructional / school videos and downloaded movies. Fantastic quality compared to Vizio, sound is quite good but better when used with a Sound Bar, and overall very happy to have purchased this for our home, our only TV. We do not have it connected to Cable TV nor Satellite as we do not care for TV watching.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Mar 3, 2020
Reviewer name: BadTVsStink
1 out of 5 stars
1 out of 5 stars review

broke in less than a month

Title says it all. Bought it brand new and worked fine for a few weeks. Now it won't even turn on. Screen flickers and has a blinking red standby light. Probably already needs some sort of repairs which is ridiculous for a new TV. Will be going with SONY next time.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Jul 8, 2019
Reviewer name: Ssaammssuunngg
2 out of 5 stars
2 out of 5 stars review

Features aren't great

The TV tends to glitch quite a lot and sometimes it becomes blurry for long periods of times which isn't convenient. It is also very fragile and tends to shake even when people are just walking around it. However when everyone is sitting down and it isn't glitching or blurry, it's a great TV

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
reply from OBA

Ssaammssuunngg : I am very sorry to hear that you are experiencing blurry image quality with your 65" NU6900 TV. So that we can better understand your usage scenario and assist with settings, please contact Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/ Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon. - Samsung Solutions

Jan 7, 2023
Reviewer name: jOSH
1 out of 5 stars
1 out of 5 stars review

Backlight Failure after 3 years.

product worked as advertised for 3 years. backlight began failing on screen and is getting worse. many accounts of this issue have been complied by various consumer groups, however, samsung has yet to make right with their customers. this review is a mere last resort before legal actions is considered. i would avoid this company for the time being. i will remove this review if compensated accordingly.

Review from Samsung US
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Nov 27, 2018
Reviewer name: drummerdude476
3 out of 5 stars
3 out of 5 stars review

Absolutely Disappointed

Impulse buy on Black Friday to replace my upscaled 4k 55in Philip's. NO aux, no RGB, no component, no A/V, and a single standard HDMI port. Also would've have to have bought a separate wall mount since it doesn't fit my universal one. No thanks. Mounting my Philip's up tomorrow again and taking this back to the store. So disappointed.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
reply from OBA

drummerdude476 : Thank you for your review of this Samsung NU6900 TV. I am sorry that it did not work out for you and have returned it. Your overall customer experience feedback is important to us and will be shared with the product team. Should you ever decide to purchase another Samsung TV and run into issues or have questions, please know that we are always here to help and can be reached at the following: 1) Phone: 1-800-SAMSUNG 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: http://m.me/samsungsupport 4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Again, I am very sorry for the inconveniences you had, and hope that we will regain you as a customer. - Samsung Solutions

Aug 22, 2022
Reviewer name: robert
3 out of 5 stars
3 out of 5 stars review

Awesome TV for price, software is horrible though

pros: for the price this tv is perfect. i would ignore the bad reviews about the black bars on display; that is probably because they held the tv by its sides and put pressure on the middle of the screen. it is a flat screen and needs to be handled delicately. cons: still cannot set up the smartthings app; tried every method, resetting everything, and nothing; it simply is viewed as offline, even though the tv is on and i can stream video, and the network test works great. i have tried to set it up over time, and still nothing.

Review from Samsung US
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Jan 17, 2020
Reviewer name: Saurabh
1 out of 5 stars
1 out of 5 stars review

Not smart enough !

Unfortunately, my tv was stolen due to a house break-in and I wanted to lock the tv if it connects to Wifi just like Samsung phones. But, the phones run on android and tv runs on samsung OS :) ...TV is not smart enough to lock it online. Something to consider in future may be.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561