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Customer reviews for Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA for
Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA
4.1 out of 5 stars
stars637 ratings324 reviews
  1. 5 stars64% (406)
  2. 4 stars12% (79)
  3. 3 stars5% (34)
  4. 2 stars4% (28)
  5. 1 star14% (90)
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Showing 261-270 of 637 reviews
Jan 14, 2020
Sammy
4 out of 5 stars review

Good value TV, easy to setup

Have been using since over a month. Generally a great experience. The only issue I have seen is that occasionally the sound cuts out, but I am not sure if that is a problem with my cable provider or the TV.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Feb 10, 2020
Scoop605
5 out of 5 stars review

Great Value

Bought this 1 month ago for 599,Great price for 70 inch 4K. Crisp pic and great color.Watch live tv through wireless internet,comes in great with no buffering.Excellent tv.Could use more HDMI connections.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Jul 8, 2019
Ssaammssuunngg
2 out of 5 stars review

Features aren't great

The TV tends to glitch quite a lot and sometimes it becomes blurry for long periods of times which isn't convenient. It is also very fragile and tends to shake even when people are just walking around it. However when everyone is sitting down and it isn't glitching or blurry, it's a great TV

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
reply from OBA

Ssaammssuunngg : I am very sorry to hear that you are experiencing blurry image quality with your 65" NU6900 TV. So that we can better understand your usage scenario and assist with settings, please contact Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/ Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon. - Samsung Solutions

Nov 18, 2018
Bushy1214
4 out of 5 stars review

Good TV for the price!

I just bought this TV and so far I really like it. After making a few adjustments on the settings I really like the picture quality. If you want high contrast and vivid colors make sure to put the contrast level to high. My only complaint is the slow UI. I would have given this TV 5 stars if the UI wasn't so slow. But it's not a big deal to me.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Jan 17, 2020
Saurabh
1 out of 5 stars review

Not smart enough !

Unfortunately, my tv was stolen due to a house break-in and I wanted to lock the tv if it connects to Wifi just like Samsung phones. But, the phones run on android and tv runs on samsung OS :) ...TV is not smart enough to lock it online. Something to consider in future may be.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Aug 13, 2020
undefined undefined
1 out of 5 stars review

Worst experience ever

where do i start? - tv wont turn on each day unless i unplug and replug power. doing it right now as i write this. - lose sound daily and have to power cycle to get it back. - get horizontal libe (picture shift) in 1/4 of the screen. - slow menu reaponse that is painful to use. - very busy remote (no backlight) never again for samsung. 4k really? not even close. have to disable hdr else screen is too dark deapite changes to settings.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Nov 24, 2019
Purdie Boys
1 out of 5 stars review

1080p & No screws & damaged

Hi I purchase to have a better picture quality at 2160p. Why do false advertisements? When I turned don the tv it has 1080p, 2160p is not an option. Please send return label. I searched and searched and I were unable to find 4 screws for the legs. One leg chipped as I was putting the tv together. The back of the tv on the left hand side is clicking... like something is loose or missing it is not tight and flushed like the right side.

Helpful?3YSITSBD1E3C13865923561
Nov 23, 2019
jbuck406
1 out of 5 stars review

Piece Of Junk

I have had this TV for one year and the sound system is junk - there are no on or off buttons of any kind on the TV itself - all is controlled by cheep remote the up-down-right-left buttons are hard to find and harder to manipulate. I do not like this TV -

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Nov 27, 2018
drummerdude476
3 out of 5 stars review

Absolutely Disappointed

Impulse buy on Black Friday to replace my upscaled 4k 55in Philip's. NO aux, no RGB, no component, no A/V, and a single standard HDMI port. Also would've have to have bought a separate wall mount since it doesn't fit my universal one. No thanks. Mounting my Philip's up tomorrow again and taking this back to the store. So disappointed.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
reply from OBA

drummerdude476 : Thank you for your review of this Samsung NU6900 TV. I am sorry that it did not work out for you and have returned it. Your overall customer experience feedback is important to us and will be shared with the product team. Should you ever decide to purchase another Samsung TV and run into issues or have questions, please know that we are always here to help and can be reached at the following: 1) Phone: 1-800-SAMSUNG 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: http://m.me/samsungsupport 4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Again, I am very sorry for the inconveniences you had, and hope that we will regain you as a customer. - Samsung Solutions

Nov 20, 2018
JoeTVGuy
3 out of 5 stars review

Average

DirecTV Now application is garbage. Not fault of TV but fault of Samsung group responsible for keeping apps up-to-date and error free. The DirecTV Now application on Amazon Fire is far superior. Remote control technology on this is garbage. Remote has to be pointed directly at TV whereas Amazon Fire remote can be pointed 180° away from TV where Amazon Fire box is located and works fine and behind walls.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
reply from OBA

JoeTVGuy: I am very sorry that this TV has not lived up to your expectations and that you find it the DirecTV Now application and remote control unsatisfactory. Your thoughts are very important to Samsung and will be shared with our internal teams. If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1) Phone: 1-800-SAMSUNG 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: http://m.me/samsungsupport 4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Your thoughts and opinions are very important to Samsung and we hope to hear from you. - Samsung Solutions