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Customer reviews for Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA for
Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA
4.1 out of 5 stars
stars
637 ratings324 reviews
  1. 5 stars64% (406)
  2. 4 stars12% (79)
  3. 3 stars5% (34)
  4. 2 stars4% (28)
  5. 1 star14% (90)
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Showing 221-230 of 324 reviews
Jun 4, 2020
Charles
5 out of 5 stars review

Great Tv so far

I actually just bought the Tv not long ago. I've owned a few 4K TVs in the past but this one is the best. Quality is great. Sound is great. Love the fact that has Apple Music, Apple TV and Airplay. Not sure what the complaints are. Also if this Tv last me a year or longer, I'm happy

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Apr 18, 2020
Anonymous
5 out of 5 stars review

Affordable and works great

Not sure why so many people are compaining about this TV. Shipping aside, they must have messed up on their own. This is a great TV and works flawlessly and I have had it for a year and a half. I wish it had more HDMI cables but I knew what I was getting when I bought the TV. It connects to the WiFi effortlessly. Mounts easily too!

Review from Samsung US
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Apr 22, 2022
Kiwibaby02
2 out of 5 stars review

Was great, until it wasn't

i purchased my un50nu6900b tv new in late 2019. it worked perfectly as it hung on my wall & just did what a tv should do. about 6 months ago, 1 of the hdmi ports stopped working. to connect a game system along with the firestick, i had to purchase an hdmi splitter to make that work. but it worked. then yesterday while watching a show, the entire right side went out. i can't see the right 25%. it's awful. i know i didn't pay a fortune for it. but it should last longer than 27 months. this is enough to turn me away from samsung tvs. i have an older lg in the bedroom mounted on that wall that i have had for at least 10 years plus it's moved across the state with me. never a glitch! i'm disabled and can not afford to buy new tv's every couple years.

Review from Samsung US
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May 3, 2019
Aleksis
4 out of 5 stars review

Lacks several of the apps showed on the packaging!

Overall a good Smart UHD TV, given how inexpesive it is. I was impressed with the sound quality of the speakers. And the picture quality is also good. What I found dissapointing about it is that IT DOES NOT COME WITH SEVERAL OF THE APPS SHOWED IN ITS PACKAGING BOX, I felt misleaded about that, and there's is no way to install them even if you search for them on the TV's App Search.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Aug 6, 2019
Petermik
2 out of 5 stars review

Don't buy this TV if you use a wireless connection

I bought this model based upon the recommendations I read online. We had buffering problems with the TV from the beginning. We finally bought a Netgear wireless extender thinking that would solve the problem. At first, it didn't. I worked with a Netgear tech assistant who suggested that we use the 5 ghz signal. We tried but the TV couldn't see the 5 ghz signal. It was then that I learned that this model only has a 2.4 ghz card and therefore can't receive the 5 ghz signal. We ended up having to use a wired connection from the Netgear extender so that the TV receives a 5 ghz signal from the router. I don't know how much Samsung saved by not installing a card that could receive both signals but it soured me on their brand. If I hadn't thrown away the box, I would have returned this to the store.

Review from Samsung US
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May 5, 2020
Mikelp
2 out of 5 stars review

Less than 1 year old and issues arising

The picture is great and features ok. But the TV restarts at least every few hours for no reason. Also when first started loses volume on the program, need to change channels to get it back. Quite annoying for a premium TV. This may be my Last Samsung TV purchase.

Review from Samsung US
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Jun 19, 2019
zeroinfinity2
2 out of 5 stars review

Constant WIFI connection issues.

Overall a great looking TV, when it stays connected. We have to reset the WIFI settings daily, sometimes twice or more a day. It doesn't make any sense. Every other WIFI device works fine on our Google WIFI mesh network. There's even a mesh router in the same room as the TV. Our XBOX, PS4, and Firestick have no issues connecting and they are all next to the TV. Why, then do we have to reset the TV's WIFI adapter daily? I cannot recommend this "Smart" TV for that reason.

Review from Samsung US
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reply from OBA

zeroinfinity2: Thank you for purchasing the Samsung 55” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues. Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable. Please reach out to us for further assistance. You can contact Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Solutions

Jul 16, 2020
Worst
1 out of 5 stars review

Picture

the picture quality is good but everything else sucks. this tv is in my media room and was very poorly made. first and my least favorite thing about this tv is that there are only two hdmi ports. its 2020 people play multiple video games and have sound bars and streaming devices and you only put two hdmi porta on the tv. everytime i want to switch from playstation to xbox i have to unhook something. then one of the ports are trash. whenever i want to watch my streaming device i have to unplug it and replug it smh. the sound is just ok. this is a big tv i expected better. i will not be buying another samsung product. vizio is better.

Review from Samsung US
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Apr 18, 2020
zakk
3 out of 5 stars review

good picture quality

owned since 11/18/19, watching a station all of a sudden no sound with picture, change station that has sound, then switch back to original station sound is back this has now happened at least 2 dozen times, not the same quality as older samsung tvs, also lousy sound system

Review from Samsung US
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Aug 14, 2020
Brian J
2 out of 5 stars review

Great at first...then not

this was a fantastic tv for a year. right after the 1 year warranty was up, the picture is bleached out. still has a picture but it's mostly white. i have had nothing but good experiences with samsung tvs up until this one. would not recommend this model! and based on my research, this is a very common problem that i with samsung would step up and address.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561