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Customer reviews for Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA for
Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA
4.1 out of 5 stars
stars
637 ratings324 reviews
  1. 5 stars64% (406)
  2. 4 stars12% (79)
  3. 3 stars5% (34)
  4. 2 stars4% (28)
  5. 1 star14% (90)
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Showing 211-220 of 324 reviews
Sep 8, 2020
BORNTWICE
2 out of 5 stars review

Solid until i needed it to work

decent picture but some weird shadow effects that are undesirable. i lost the remote and cannot turn the tv on! have all these new designs done away with any buttons at all?! i have an app on my phone which will control the tv but it wont turn it on. the design has a major flaw. ui is laggy and freezes. will be returning.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Nov 27, 2018
Jo Shmo
5 out of 5 stars review

10 years ago

This 55 inch Samsung UN55U6900 hands down better picture, features, all around technology, weight, usage cost and price. I'm no pro with technology at all mind you, roughly 10 years ago I purchased my first flat screen 1080 p hd tv 46inch Sony for roughly 1,200 (still works as it was designed) I can only see and hope to get that much time out of this Samsung. Let's see if it holds up but well worth the cyber shop deal for it. I Hope to never contact Samsung support for a warranty claim within the first year!

Review from Samsung US
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May 2, 2019
B502trm
1 out of 5 stars review

Not happy

Bought this in November had it 1 month it went out Samsung sent a repair service out to get the tv they kept it about 3 weeks got it back my apps don't work and sometimes the remote doesn't work.....if I wanted a refurbished tv I would've bought one but no I paid money for what I thought was a good brand

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Apr 16, 2020
RHWRHW
1 out of 5 stars review

What Happened To Samsung Quality

I got this TV in December 2019 and have hated it every since. I was thinking it would be an upgrade to my 5 year old 60" Samsung because of the 4K, but that's not the case. My old TV was much better, in fact I have a 10 year old 50" (beast) that is so much better. The sound is awful and had to invest in a soundbar just to get some minimal sound quality. The adjustments for HDMI sound are a joke. Bottom line, this is junk and I should have known better based on the price, but have a long experience with Samsung's good quality. But this is so far below. I'm now shopping for another TV only 4 months after buying this one.

Review from Samsung US
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Apr 13, 2020
Disappointed
1 out of 5 stars review

Stopped Working 2 months after purchase

I bought this in Nov 2019 and almost right away there minor were issues that could be corrected by unplugging the and plugging it back in. More serious issues began and now the tv won't turn on. I've been in touch with Samsung support the entire time and they've been useless. When the smart service did work it was sluggish, and would constantly sign me out of my account. The HDMI inputs would stop working then start again. The TV is useless now, I hit the power button and the status light blinks and nothing happens. Absolutely do not buy and do not rely on the warranty

Review from Samsung US
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Aug 28, 2020
Soothsayer
5 out of 5 stars review

Great Picture, Poor Wireless

i like most things about the tv, from the picture to the sound to the features available in the menu. the one thing which really hurts the experience is the wireless capability - ever since i setup the tv, it doesn't connect to the wireless network until about 2 minutes after turning it on. spent hours troubleshooting and also talked multiple times with samsung support, to no avail. service call setup now to swap out wireless module and power supply... ugh. plenty of other consumers online who have had the same wireless issue as well; seems almost like it is endemic across the product line! other than that, it has been a good tv for the value.

Review from Samsung US
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Sep 13, 2020
JoyD
2 out of 5 stars review

Like the look

we needed a smart tv so we could stream , but its not so smart . half the time it's lost my wifi when the 4 yr old tv i have has never lost it. not happy and still can't stream peacock or nbc wish it had a center mount stand so it wuld fit on my old dresser without adding a board.

Review from Samsung US
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Aug 26, 2019
tasco772
4 out of 5 stars review

Very happy so far

Ive been very happy with this TV so far. I dont have cable so I use it either with streaming services or watching dvd/bluray. Picture quality is great, settings are easy to navigate and configure. Took me minutes to get up and running when I first got it setup. The only thing I would change is having the ability to set a default app upon powering up the TV. I find myself having to constantly launch either youtube tv or netflix manually.

Review from Samsung US
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Nov 29, 2019
New UHD TV owner
5 out of 5 stars review

So glad I bought this!

The picture is great! Pretty good sound, for TV speakers. Bluetooth WOULD have been great; but, I don't think we'll miss it. (FYI, the screws for the feet are taped to one of the wrappers.) Smart Features are easy to use. Would definitely get another one... if we had room for it! Lol!!

Helpful?3YSITSBD1E3C13865923561
May 5, 2020
Mikelp
2 out of 5 stars review

Less than 1 year old and issues arising

The picture is great and features ok. But the TV restarts at least every few hours for no reason. Also when first started loses volume on the program, need to change channels to get it back. Quite annoying for a premium TV. This may be my Last Samsung TV purchase.

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561