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Customer reviews for Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA for
Samsung 65" Class 4K (2160p) Ultra HD Smart LED TV - UN65NU6950FXZA
4.1 out of 5 stars
stars
638 ratings325 reviews
  1. 5 stars64% (407)
  2. 4 stars12% (79)
  3. 3 stars5% (34)
  4. 2 stars4% (28)
  5. 1 star14% (90)
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Showing 201-210 of 325 reviews
Dec 2, 2018
Reviewer name: Extexan3
4 out of 5 stars
4 out of 5 stars review

Excellent Picture

I've had the tv for a few weeks now, and hands down it beats the previous Samsung tv it replaced.. the only thing - I cant believe - is that it only has 2 hdmi ports. With today's advent of internet enabled items, gaming systems, etc - there are only 2 ports. Other than that, I must admit this is the most beautiful picture I've ever seen. We watched Avatar in blue ray, and the actors almost appeared to be coming off the screen.. even HD channels appear better.. Setup is easy, firmware/software updates are easy, navigation of inputs and "home" items are easy.. Great TV..

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
Feb 18, 2020
Reviewer name: Unhappy TV Owner
1 out of 5 stars
1 out of 5 stars review

Awful TV!

Two months after purchasing this TV, the sound kept muting and the only way to get it back was to turn the TV off, wait 10 seconds, then turn it back on. A tech came, replaced the board and it was fine until last week. THE SOUND ISSUE IS BACK!!! Another tech is coming to "check" the issue in a few days. Needless to say, I will NEVER purchase another Samsung TV again.

Review from Samsung US
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Oct 12, 2019
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

junk

the only app that works consistently is the default add channel

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561
May 14, 2023
Reviewer name: Kevin
2 out of 5 stars
2 out of 5 stars review

Slow

I bought it around 4 years back. One year later it started to act slow. 2 years later when I press any key, it takes time to respond. Not to Samsung standards.

Review from Samsung US
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Nov 27, 2018
Reviewer name: Jo Shmo
5 out of 5 stars
5 out of 5 stars review

10 years ago

This 55 inch Samsung UN55U6900 hands down better picture, features, all around technology, weight, usage cost and price. I'm no pro with technology at all mind you, roughly 10 years ago I purchased my first flat screen 1080 p hd tv 46inch Sony for roughly 1,200 (still works as it was designed) I can only see and hope to get that much time out of this Samsung. Let's see if it holds up but well worth the cyber shop deal for it. I Hope to never contact Samsung support for a warranty claim within the first year!

Review from Samsung US
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Sep 8, 2020
Reviewer name: BORNTWICE
2 out of 5 stars
2 out of 5 stars review

Solid until i needed it to work

decent picture but some weird shadow effects that are undesirable. i lost the remote and cannot turn the tv on! have all these new designs done away with any buttons at all?! i have an app on my phone which will control the tv but it wont turn it on. the design has a major flaw. ui is laggy and freezes. will be returning.

Review from Samsung US
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Jun 19, 2019
Reviewer name: zeroinfinity2
2 out of 5 stars
2 out of 5 stars review

Constant WIFI connection issues.

Overall a great looking TV, when it stays connected. We have to reset the WIFI settings daily, sometimes twice or more a day. It doesn't make any sense. Every other WIFI device works fine on our Google WIFI mesh network. There's even a mesh router in the same room as the TV. Our XBOX, PS4, and Firestick have no issues connecting and they are all next to the TV. Why, then do we have to reset the TV's WIFI adapter daily? I cannot recommend this "Smart" TV for that reason.

Review from Samsung US
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reply from OBA

zeroinfinity2: Thank you for purchasing the Samsung 55” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues. Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable. Please reach out to us for further assistance. You can contact Samsung Customer Support at: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Solutions

Aug 6, 2019
Reviewer name: Petermik
2 out of 5 stars
2 out of 5 stars review

Don't buy this TV if you use a wireless connection

I bought this model based upon the recommendations I read online. We had buffering problems with the TV from the beginning. We finally bought a Netgear wireless extender thinking that would solve the problem. At first, it didn't. I worked with a Netgear tech assistant who suggested that we use the 5 ghz signal. We tried but the TV couldn't see the 5 ghz signal. It was then that I learned that this model only has a 2.4 ghz card and therefore can't receive the 5 ghz signal. We ended up having to use a wired connection from the Netgear extender so that the TV receives a 5 ghz signal from the router. I don't know how much Samsung saved by not installing a card that could receive both signals but it soured me on their brand. If I hadn't thrown away the box, I would have returned this to the store.

Review from Samsung US
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May 3, 2019
Reviewer name: Aleksis
4 out of 5 stars
4 out of 5 stars review

Lacks several of the apps showed on the packaging!

Overall a good Smart UHD TV, given how inexpesive it is. I was impressed with the sound quality of the speakers. And the picture quality is also good. What I found dissapointing about it is that IT DOES NOT COME WITH SEVERAL OF THE APPS SHOWED IN ITS PACKAGING BOX, I felt misleaded about that, and there's is no way to install them even if you search for them on the TV's App Search.

Review from Samsung US
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Apr 18, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Affordable and works great

Not sure why so many people are compaining about this TV. Shipping aside, they must have messed up on their own. This is a great TV and works flawlessly and I have had it for a year and a half. I wish it had more HDMI cables but I knew what I was getting when I bought the TV. It connects to the WiFi effortlessly. Mounts easily too!

Review from Samsung US
Helpful?3YSITSBD1E3C13865923561