Poor video and audio quality compared to other “4K smart TVs” I've used and owned. Needs to be “cold reset” EACH and EVERY time the TV is turned off and turned back on, in order for the apps to load/work properly. Definitely expected better from a name as big as Samsung. Would NOT recommend!

the only app that works consistently is the default add channel

I bought it around 4 years back. One year later it started to act slow. 2 years later when I press any key, it takes time to respond. Not to Samsung standards.

owned since 11/18/19, watching a station all of a sudden no sound with picture, change station that has sound, then switch back to original station sound is back this has now happened at least 2 dozen times, not the same quality as older samsung tvs, also lousy sound system

I bought this model based upon the recommendations I read online. We had buffering problems with the TV from the beginning. We finally bought a Netgear wireless extender thinking that would solve the problem. At first, it didn't. I worked with a Netgear tech assistant who suggested that we use the 5 ghz signal. We tried but the TV couldn't see the 5 ghz signal. It was then that I learned that this model only has a 2.4 ghz card and therefore can't receive the 5 ghz signal. We ended up having to use a wired connection from the Netgear extender so that the TV receives a 5 ghz signal from the router. I don't know how much Samsung saved by not installing a card that could receive both signals but it soured me on their brand. If I hadn't thrown away the box, I would have returned this to the store.

this is the worst television ever!! do not buy, it goes off line constantly, you have to unplug the tv every time you want to watch it, the streaming is horrible, cant say anything nice about this tv, its not my internet service because i have 5g ! do yourself a favor and skip this one if you dont like being frustrated

I own. 50 inch and a 65 inch in both models. The 65 after one year the screen just completely turned gray and had no picture with sound. The 50 out of the box had streaming problems right away where I have to unplug and plug the tv back in for the apps to work on the tv. Samsung has definitely fallen off.

Overall a great looking TV, when it stays connected. We have to reset the WIFI settings daily, sometimes twice or more a day. It doesn't make any sense. Every other WIFI device works fine on our Google WIFI mesh network. There's even a mesh router in the same room as the TV. Our XBOX, PS4, and Firestick have no issues connecting and they are all next to the TV. Why, then do we have to reset the TV's WIFI adapter daily? I cannot recommend this "Smart" TV for that reason.

Bought this without really reviewing before hand. I have a Samsung that's probably 3 years old and worked fine except the apps didn't function like the newer TV's. So, we bought this and installed only to find out there is NOT Bluetooth capabilities on this particular model!!

I was very excited to bring this tv home. Everything seemed to work fine once it was set up. When I tried to turn the tv on later in the day, the tv would not turn on. I looked online to see if others have had this problem and I discovered this is a known issue. I had to unplug the tv to allow it to reset. It did turn back on after resetting, but I couldn't image having to repeatedly do this just to turn on the tv. I returned the tv same day and exchanged it for an LG television. I have been very impressed so far with the LG tv.