[This review was collected as part of a promotion.] I am very happy with this washing machine. The drum holds a lot of clothes. I now only do two loads of laundry a week for myself, instead of three. Heck, my queen size comforter fits in it. It also works rather quickly, so I'm not spending all day washing clothes. I'm a little disappointed in not being able to soak items like I used to in my old machine. It's not a major issue compared to how much better my clothes come out in the regular wash cycle. The little tune it plays when the cycle is done is kinda cute too.

(This review was collected as part of a promotion.) I love my Samsung top load washer, it gets the job done. My clothes come out clean every time. With so many. Settings to choose from depending on the washing style I know I don’t have to worry about my clothes, this washer knows how to regulate the temperature and speed to keep my clothes like new.

[This review was collected as part of a promotion.] We bought this to replace a 25 year old GE washer. The only feature we don't like is the locking lid. We understand its a safety feature so its just annoying when you dropped a sock or need to add the forgot pair of pants. Yeah you can pause it and it will unlock but it's just an extra step. Other than that, it cleans well!

seems to be a very good machine. i’m sure it will not last like the 30 year old washer it replaced. i like that it determines the amount of water to use and that it doesn't have an agitator taking up room inside. the installers left much to be desired. they did not use the drain hose guide, nor did they suggest removing the drain pan underneath so the washer could have more room behind the machine. the hoses are coiled up behind the machine, which i don't think is correct, and they simply zip-tied the drain hose to the water hose. they also messed up one of the doors of the closet the machine is installed in and now the doors will not close. they seemed more interested in getting done instead of spending time to make sure my washer was installed properly.

Clothes get clean but come out soaking wet. Have tried everything to no avail, the dry time per load now is double versus my old washer. Waste of electricity to dry a load for 90 minutes when it used to take 45. Without exaggerating, the clothes actually DRIP when you take them out of the washer, they are hardly wrung out at all.

[This review was collected as part of a promotion.] I had a whirlpool washing machine that only lasted me 1.5 years. I know Samsung makes great products so I tried out this washer. It’s amazing. I love how it sings to me when the load is done. I will for now on be purchasing Samsung appliances. Thank you.

I just got my washer on August 26, 2021. I let the machine set the water level as indicated in the manual, it defaulted to HIGH. For a load of towels, etc. the water level was ok, covered the load. When it got to the Rinse cycle, there was only about 1 inch of water and it started to empty after only a few minutes. Why would the washer only bring in that little amount of water for a Rinse? What should be done to correct this problem? Other than that I do like the washer but I need help on this, please.

Purchased in 2021, and for the last 2 and half years it consistently gets an “unbalanced code”. Washing a load of clothes takes FOREVER. I have had it repaired and it worked okay for about a month. I hate I purchased this washer. Now I am in search of a new washer

Do not buy! It's always off balance. Got repaired and and paid over $300 in repairs and not even a month after repaired, it broke again. Horrible product. Customer service said they won't repair again unless I paid again! Horrible service! Don't not buy!!

Bought washer based on review ratings. My washer does not manage the temperature resulting in all wash loads being in cold water. If I set it for hot only the water is warm. Technician from store where machine was purchased it checked hoses which were not blocked. Owner’s manual suggested that as a possible problem. The store from which washer was purchased replaced washer. It works no better. I pause washer to check temp. Still cold. Oddly enough, while we’re used to hot water being on left this washer’s connections have the cold on the left and hot on the right per instructions on the washer. The technician confirmed connections are correct. Second issue: there was an option for an agitator. I chose without. When washing bedding, part of the bedding remains above the water level even if set on High water level.