Customer reviews for Samsung 4.4 cu. ft. Top Load Washer with ActiveWave Agitator forMember photos









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Clothes are whiter & brighter
Love my new washer. Clothes are cleaner. No more unbalanced load banging around. Love the agitator had the Samsung impeller before. Glad I chose the same machine but with the agitator. And much more water to rinse properly. Old machine hardly had any water in it I think that made a big difference. It's quiet, I wish I knew how to make the end chimes louder
Best washer I've owned
[This review was collected as part of a promotion.] This washer is fantastic. Very quiet room mining. Smart about balancing loads. Great capacity for the wife and I and even big enough to run the comforters and blankets. No vibration at all. Gets even my filthy foundry clothes clean and doesn't have a ring of filth or smell afterwards. Great purchase!
Solid Purchase!
[This review was collected as part of a promotion.] I can honestly say it's one of the best appliance purchases I've ever made. From the moment I unboxed it, I could tell this wasn't your average washing machine. The sleek, modern design looks fantastic in my laundry room, and the build quality feels premium and solid. But looks are one thing, performance is where this machine truly shines.
Great washer
[This review was collected as part of a promotion.] I love this washer, my previous washer would always go off balance and it stressed me out to do laundry. This one is quiet, I can relax when I do laundry. My old washer also had the sensing water level but it seemed like it didn't put enough water to clean the clothes. This one is great on the water levels and my clothes get clean.
Great features
[This review was collected as part of a promotion.] This washer is fantastic. As a mom of two littles I need something that works daily and clean effectively. That is exactly what I got here. It's perfect size for not just a family of four but also blankets and all types of bedding. And not just just it clean well but it is also quiet with very little vibration if any at all. Plus the price was perfect!
Worst piece of machinery ever invented!
Would give zero stars if possible. Can't do a simple wash (two bath towels) without going berserk. Would literally thrash and crash so loud as if it were the apocalypse. Would always get the UB error, rearrange the two towels a dozen times. An entire 8 hrs would go by before it finally tires out and decides to rinse. Would take it out and smash it with a bat if possible.
Hi Charlee, we appreciate the insight you've provided regarding your washer. Thank you for bringing this to our attention, and we're happy to help. We've included the guide below with steps to help improve your washer's performance: https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code If you need further assistance, we're just a call or message away. Jeffrey Samsung Care
The worst washer I've ever seen in my life!!
This washing machine is one of the worst I have ever encountered. You can barely fit two towels or a few light T-shirts inside. As soon as it starts spinning, it makes incredibly loud noises—so loud you'd think it's about to explode. You might as well sit back and relax because you'll be glued to it, worried it's going to blow apart at any moment. It's so bad that I feel like I'm risking my safety just by using it. Instead of making laundry easier, this model only causes stress and frustration. Interestingly, my friend has the same washer, and he's had to buy a new one because the bad experience . Honestly, I'd give this product a zero rating.😡 I Will not recommend for anyone.
Hi MAGGIE, We recognize how essential your washer is for maintaining your household routine. Our team is committed to assisting you and addressing the concerns you've shared. We've included a resource below that may help. Please review the help article for washer noise and rattling concerns during the spin cycle. https://www.samsung.com/us/support/troubleshoot/TSG10007169/ Samsung really appreciates your business. Meneleo Samsung Care
Defective
Samsung needs to issue a recall for these washers. The number of videos and complaints online is proof that this model does not work properly. The washer does not finish cycles, stops randomly for more than 10 minutes, and sometimes the water does not drain correctly. No matter how carefully you balance or sort the clothes, there is always some kind of issue with the washer. Model: WA45T3200AW/A4 Serial: 0HPM5DDY727847W Trying to get support is also extremely frustrating. The website constantly blocks you from requesting help by repeatedly asking you to sign in after clicking Live Chat, Support appliance type, and other buttons, only to be told to sign in again.
Hello Katherine, We can see why consistent performance and dependable operation are important factors in building confidence over time. Washers are designed with built‑in safeguards that may pause or stop cycles when conditions such as drainage flow, load balance, or power stability fall outside expected ranges, helping support consistent operation and protect both the appliance and the load. This guide provides troubleshooting steps for drainage-related performance. https://www.samsung.com/us/support/troubleshoot/TSG10007110/ This guide provides troubleshooting steps for cycle interruptions. https://www.samsung.com/us/support/troubleshoot/TSG10007300/ If these steps do not improve the behavior, we can review this model more closely and help determine the next steps based on your unit’s details. Please keep this reference number for your records: 1152546242. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care
Junk
I purchased a top loading washer two years ago. This is the biggest piece of junk I've ever owned. It will almost never spin out our laundry. I can load one blanket and it still has trouble spinning it out. If I could afford a different brand I would buy one today.
Hi Buck, we value your feedback about your washing machine and have linked a helpful guide below to improve spinning performance. If the first checkpoint fixes the concern, click "Yes." If not, click "No" to see more steps: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Samsung truly values your business. Jeffrey Samsung Care
PIECE OF JUNK!!
I've had this washer for about 4 years. It is the biggest piece of junk that I have ever dealt with. From day one, I have constantly had issues with the load out of balance so it errors out. The worst part is when you get this error, the cycle starts all over again, creating more water and electricity usage! I can't even wash my towels or bedding without the machine not being able to balance out enough to spin. And, even though I am not washing heavy items, I still use the Heavy Duty or Bedding/Waterproof cycle and get the same result. Every single time, I have to rearrange the load and hold the washer in place or sit on it, just so it doesn't go off balance again - and sometimes THAT doesn't even work! Just today, I tried to wash one large towel and a super light blanket and it errored out 3 times, leaving me no choice but to pull the towels out literally soaking wet and put them in the dryer. If you scroll down to the review by tddrakur, you'll see this person has the same exact issue. Bye bye Samsung...
Hello there, We understand how frustrating it must be to experience repeated unbalanced load errors during your wash cycles, especially when it affects both your time and energy usage. We’re more than willing to help ensure your washer operates as intended. Please check the guide steps under the title “dc, Ub, U6, Ur, UE, 1 Ub, 1U6: Unbalanced Load Error.” You may also click the embedded links for additional support. Samsung washing machine information and error codes https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151079622) to help our team pull up your information. Thank you. ^Camille