Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.4 cu. ft. Top Load Washer with ActiveWave Agitator for
Samsung 4.4 cu. ft. Top Load Washer with ActiveWave Agitator
4.2 out of 5 stars
stars
659 ratings659 reviews
  1. 5 stars69% (455)
  2. 4 stars11% (74)
  3. 3 stars5% (35)
  4. 2 stars4% (24)
  5. 1 star11% (71)

Member photos

  • +174 images
Sort by |
Showing 331-340 of 659 reviews
Oct 28, 2024
Reviewer name: Carm
1 out of 5 stars
1 out of 5 stars review

Do Not Buy! Constantly unbalanced!!! Junk!!!

Do Not Buy! Save your Sanity!! I have currently been trying to wash 3 pairs of pajamas pants for the past 2 hours. It keeps going unbalanced and sounds like it is going to blow through the flow. This has been an ongoing nightmare. I will never buy a washer again with no agitator and I will never buy another samsung appliance.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
reply from SEA Care

Carm, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well. If the washer experiences unbalanced loads, we highly recommend following the troubleshooting guide below to help maximize its performance. There are embedded links; kindly visit them. The Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/  Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147633286) to help our team pull up your information. Have a great day. ^Camille

Jul 1, 2022
Reviewer name: HaqM
1 out of 5 stars
1 out of 5 stars review

Bad product

[This review was collected as part of a promotion.] Take my advice and DO NOT buy this product. The washer goes through many rinse cycles and is basically wasting water and using electricity. At start it shows cycle of 1:10 hours and the washing does not finish until 2.5 hours. Moreover, through rinse cycle clothes will get lumped in one side and it cannot spin. You have to open and start process AGAIN from middle. No more Samsung. I had bad experience with another high value Samsung product. Should have learnt my lesson.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
reply from Samsung Care

Hi HaqM, We appreciate your patience in dealing with the situation you're having right now with your 4.4 cu. ft. Top Load Washer with ActiveWaveâ„¢ Agitator and Soft-Close Lid. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. To get the best results when you're doing laundry, you must consider the weight of each load you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and cause other issues with your appliances. Because of this, you'll want to ensure you're adding your clothing and other items in the best way possible. Please link below. The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/ To ensures accurate weight detection by the washer. Make sure the tub is empty before running Calibration. Run calibration (recommended) on page 27 https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf During the spin cycle, the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum. When washing heavily soiled loads, do not overload your washer to ensure good cleaning results. Loading your washer on page 28 https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/WA44A3205AW/A4 One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Five (5) years washing motor part (Part Only). Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144716781 Have a great day. ^Charles

May 26, 2023
Reviewer name: Jimbo
1 out of 5 stars
1 out of 5 stars review

Absolute junk

i have this model washer, a samsung dryer snd a samsung gas stove. they are absolute junk.between the 3 appliances ive spentabout $700 in the past 2 years in repairs.just had the service guy tell me the washer isnt worth reparing this time as part cost is approx $250.these sppluances are less than 5 years old.i will never purchase a ssmsung profuct of any kind in the future

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
reply from Samsung Customer Care

Hello Jimbo, We would love to discuss your washer as you have been a loyal customer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145837455, to help our team pull up your information when you message us. Have a great day. -John

Jul 13, 2021
Reviewer name: AppStateKate
5 out of 5 stars
5 out of 5 stars review

Great features and easy to use.

[This review was collected as part of a promotion.] This washer is great. I love the various temperature and water settings, the eco-friendly water level detection, and the quiet running of the machine. And while this may seem silly, I love being able to watch the water fill the barrel through the lid.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
Jan 17, 2022
Reviewer name: Natoya
2 out of 5 stars
2 out of 5 stars review

Would not recommend any samsung laundry products.

i convinced my husband to spend the money get this washer so excited and i have not had this washer for a year yet and it won't work properly. i keep getting an 8c error code which is not even in my manual booklet. i would not recommend any samsung laundry products.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
reply from samsungcare

Hello. I realize you are disappointed with your new washing machine. I can understand why. Thank you for leaving us this feedback. We may be able to fix this with some troubleshooting. Check out the link below for assistance. ^Pat http://www.samsung.com/us/support/troubleshooting/TSG01002001/

Sep 15, 2025
Reviewer name: faceoff
4 out of 5 stars
4 out of 5 stars review

Great product until recently

[This review was collected as part of a promotion.] I’ve used this Samsung top-load washer for four years with zero problems until recently. It still cleans well, handles big loads, and is fairly quiet with intuitive controls. Lately, though, I’ve had to pause and manually rebalance the drum during the rinse/spin cycle or it thumps around. Not a deal-breaker, but it knocks off a star. Overall: reliable and effective, just be aware the spin-balance can get finicky as it ages.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
May 24, 2023
Reviewer name: Lanie
5 out of 5 stars
5 out of 5 stars review

Works beautifully!!

I bought this and the matching dryer a couple weeks ago, and I wish I'd gone with Samsung the first time. I've bought major appliances before, and I really needed an at-home setup. The first set I bought was a disaster, and not Samsung BTW, so I had to scrap it. We bought and picked this set up and installed it, and not only do the units get my clothes clean and dry, both the washer and dryer do a little tune to let you know your cycle is complete, not necessary for me but so danged CUTE!!! I am very very pleased with this purchase, even registering the products was a breeze. Have had other Samsung products, so I don't know why I didn't in the first place.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
Jul 12, 2021
Reviewer name: PHYL
5 out of 5 stars
5 out of 5 stars review

GREAT DESIGN, EASY TO USE FEATURES

[This review was collected as part of a promotion.] SO HAPPY WITH THE PERFORMANCE OF MY NEW WASHER, SLEEK LOOKING, EASY TO USE AND PLENTY OF TUB SPACE WITHOUT AGITATOR, CLEANS LAUNDRY VERY EFFICIENTLY AND THOROUGHLY AND CLEAN RINSES, CLOTHES COME OUT VERY CRISP AND CLEAN AND WELL WRUNG OUT

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
Jan 20, 2021
Reviewer name: AllWashedUp
1 out of 5 stars
1 out of 5 stars review

No Hot Water

samsung's smart washer automatic temperature control (atc) doesn't know the definition of hot water. there's no way to override atc, either. "..in those regulation cycles, hot temperature is similar to acceptable adult bath-water temperature." -user manual no adult would take a bath in that water. if i want warm water, i would select warm water. the only way to get enough hot water into the tub is to turn off the cold water supply. if this information was disclosed at the time of purchase, i would not have bought this washer. $600 is down the drain.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662
reply from Samsung Care

Thank you for bringing this to our attention about the hot water issue. We value your feedback in order to create better experiences for our customers. In order to resolve this concern, please feel free to reach out to us using one of the following methods. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 114287091

Aug 9, 2023
Reviewer name: Happy camper
5 out of 5 stars
5 out of 5 stars review

I love all the features.

[This review was collected as part of a promotion.] I purchased my Samsung washing machine about three months ago and I enjoy every time I use it. It have more features than any washer I ever had at 80 years young I have gone through a lot name brand of washer, believe me. It does the best job of cleaning and I just love the little tune at the end of the wash to alert me that my laundry is done.

Review from Samsung US
Helpful?72AK8BAMP7S513865673662