We’re sorry for the inconvenience you’ve experienced with receiving your Purina Friskies Gravy Pleasers Variety Pack Adult Wet Cat Food in this condition. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Friskies Team

We greatly appreciate your feedback and your support. Please know that we try to ensure that consumers can obtain their preferred product, flavor, and size at a store near their homes. While not all flavors and formulas may be available at all times, our associates are working hard to replenish our inventories. We'd like to learn more and offer our help. If you’d like a helping hand, please contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team