Customer reviews for Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food, 5.5 oz., 60 ct.

Customer reviews for Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food, 5.5 oz., 60 ct. for

Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food, 5.5 oz., 60 ct.

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4.6 out of 5 stars

stars6,829 ratings1,634 reviews

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Showing 71-80 of 1,634 reviews

Mar 13, 2023

Dazed N Confused

4 out of 5 stars review

Verified Purchase

Get er' done

We feed this to our barn / porch cats (mobile mouse traps), to keep them fat and happy. They hang around and kill mice for fun that way. We've only had one health issue for any of the cats, and were told it was genetic but he requires a different food (PH balanced for urinary tract health). Other than that it keeps them coming back for more, and we stay mouse free.

Helpful?

reply from Purina

We're delighted to hear your wonderful comment. Thank you for your continuous support. If you’d like a helping hand with regards to the health issues of any of your cats, please contact us by following this link: https://www.purina.com/contact-us/ as we're always here to help. - The Friskies Team

Sep 2, 2023

Jackie26

1 out of 5 stars review

Verified Purchase

Poor packaging

Every can was dented due to horrible packaging. I ordered two 60 count boxes and the ne came with only the Sams Club packaging tape wrapped around it once. The other had broken at some point and the contents was thrown into an oversized box and left to rattle around during shipping. Two of these cans were missing entirely and all the others smashed and dented.

Helpful?

reply from Purina

Thank you for your support and for sharing this with us. We're very sorry to learn that your item arrived damaged due to poor packaging and is missing two cans. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific pricing and delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Mar 1, 2022

3 out of 5 stars review

Verified Purchase

Dented Cans

I’m not sure why but this always comes with damaged cans that I cannot use. The outer cardboard box will be in perfect condition with no dents or tears but at least 25% of the cans inside will have bad dents. It looks like they were packaged that way before shipment.

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Aug 6, 2023

Shirley w

1 out of 5 stars review

Verified Purchase

Horrible experience

Received box and the box in the car food was broken and wet and putrid smelling when I tried to lift it full grown maggots started coming out so it had to be broken in the warehouse and your workers weren't paying attention because this was a 2 to 3 day delivery

Helpful?

reply from Purina

Thank you for reaching out. We're terribly sorry to see this. Your experience is unusual and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to learn more about your experience with Purina Friskies Gravy Wet Cat Food, Variety Pack and lend a helping hand. When you have a moment, please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Oct 6, 2021

Ken D

3 out of 5 stars review

Verified Purchase

Quality is Slipping

The quality of the product has diminished. There is more water in the cans & pieces aren’t cut up as well as they used to be! The easiest way to tell that something was wrong is that my cats walk away from the bowls of food, which they never used to do! Your quality is slipping.

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Sep 4, 2023

Anonymous

2 out of 5 stars review

Verified Purchase

Not impressed

Box it was in was jacked up, open at the end. I take it out of brown box and open purple box, cans were dented, some of them opened and they leaked juice over 1/3 of my cans. I had to throw some out because they smelled spoiled. I’ve never had these issues before and I was disappointed I had this happen this time.

Helpful?

reply from Purina

Thank you for your support and for sharing this with us. We're very sorry to hear about your ordering experience. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team

Dec 5, 2022

Anne B

2 out of 5 stars review

Verified Purchase

Arrived damaged due to poor packing

Carton arrived badly crushed. 8 of 60 cans in carton were so dented they'd popped open spilling contents out. Most other cans dented they couldn't be stacked. What a mess! Carton was same size as item shipped so there was no cushioning of contents. Will only order again if absolutely unable to find elsewhere

Helpful?

reply from Supplier Response

We're very sorry to learn that our product arrived in this condition, and want to assure you that this is not typical of our products. We would like the opportunity to speak with you directly to provide additional assistance, as we sincerely value your support and loyalty. Please call 1(800)778-7462 from Monday to Saturday from 8am - 5pm CST, and we'll be happy to help. We look forward to hearing from you. - The Friskies Team

Jul 2, 2025

Dejah

1 out of 5 stars review

Awful Shipping

I've ordered this cat food from Sam's Club multiple times, because the price is great and my cats love it. The downside is this can only be shipped, and the shipping is awful. Just about every time I order, there are destroyed cans, which leak all over the unopened cans and anything else I've ordered. This time around, multiple cans had popped open, and over 20 cans were dented. Never feed your cat food from dented cans! There can be bad bacteria that can make your cats very sick, or worse. So I decided to ask for a replacement due to the condition, and it's on me to print the label, find a suitable box to ship it back in, since this one is destroyed and nasty, and bring it to a FedEx to return it. I never have these problems with Petsmart or Chewy. Not worth it to try to save a couple bucks when this is the result.

Helpful?

reply from Purina

We’re so sorry to hear that your cat’s favorite Friskies Gravy Pleasers Variety Pack arrived in this condition. As fellow pet lovers, we know how frustrating this must be, and it’s certainly not the experience we want you to have. We take great care in producing and packaging our products to ensure they reach consumers in excellent condition. Please know that your concerns will be shared with the appropriate teams for review. The health of your pets, the quality of our products, and the satisfaction of our consumers are our priorities. We’d like to further assist you and learn more about your experience. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. CST. We look forward to speaking with you. – The Friskies Team

Oct 17, 2023

Nothappy

1 out of 5 stars review

Verified Purchase

Another damaged shipment

1box was broken open and several cans damaged so badly the wet cat food had out spilled out. I used on line service to get a refund. A day or so later i get an email telling me to pack up remai ing cans. The reason i have things shipped is because i cant stand much for time due to injuries. And now i am asked to load, haul, and unload around 50 plus cans to the store? Sams shipped them with no packing. I should receive a refund for atleast all the damaged cans if not the whole box.

Helpful?

reply from Purina

Thank you for bringing this to our attention and sharing your recent ordering experience with us. We're sorry to hear that you received your Friskies Gravy Wet Cat Food, Variety Pack, in this kind of condition. We want to assure you that this is certainly not typical of our products, and this is not the kind of experience we want you to have. We carefully produce and package our products to ensure they reach consumers in excellent condition. This is important to us. Please know that your concerns will be forwarded to the appropriate department within our company for review. We want to gather additional information to learn more about your situation and offer our help. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 5 p.m. CST, and we look forward to speaking with you. –The Friskies Team

Sep 8, 2022

2 out of 5 stars review

Verified Purchase

Hungry cats

Several of the cans in two of our ordered cartons were dented to the point of being busted open and it was obvious that the cans were restacked into the cartons because the contents were mixed. And the selling unit was not damaged except for the flaps on the ends were unglued. Which indicates that the damage cans were known about.

Helpful?

reply from Supplier Response

We're very sorry to learn that your package arrived in this condition, as this is not typical of our products. We want to learn more about your experience and lend a helping hand. When you have a chance, please give us a call at 1-800-778-8864. We're available Monday through Saturday from 8AM - 5PM CST. – The Friskies Team