Thank you for contacting us. We're terribly sorry to hear that you received this package in this condition and that most of the cans were damaged, as this is not typical of our products. We want to learn more about your experience and lend a helping hand. Please give us a call at 1-800-778-8864. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Friskies Team

Thank you for bringing this to our attention. We're very sorry to hear about your cats' experience, and we hope they're feeling better now. As cat lovers and cat parents ourselves, we can assure you that the quality and safety of our products are our top priorities. All of our products are 100% safe to feed. We use high-quality ingredients that meet our strict code of standards. We'd like to gather additional information to learn more about your and your cats' experiences with our products. Please feel free to give our team a call at 1-800-778-8864. We’re available from 8 a.m. to 5 p.m. CST Monday through Saturday, and we look forward to speaking with you. - The Friskies Team

Thank you for bringing this to our attention and sharing your recent ordering experience with us. We're sorry to hear that you received your Friskies Gravy Wet Cat Food, Variety Pack, in this kind of condition. We want to assure you that this is certainly not typical of our products, and this is not the kind of experience we want you to have. We carefully produce and package our products to ensure they reach consumers in excellent condition. This is important to us. Please know that your concerns will be forwarded to the appropriate department within our company for review. We want to gather additional information to learn more about your situation and offer our help. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 5 p.m. CST, and we look forward to speaking with you. –The Friskies Team

We sincerely apologize for the condition in which you received your Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We understand how concerning this can be, and we regret any inconvenience this may have caused. Please know that we take great care in the packaging and handling of our products to help ensure they arrive in excellent condition. What you experienced is not typical, and we truly appreciate you making us aware. Please reach out directly to Sam’s Club support team at https://help.samsclub.com/?xid=ftr:help-center and they would be happy to look into this and assist you further. Additionally, you’re welcome to contact us at https://www.purina.com/contact-us if you have any questions about our products or need additional support. - The Friskies Team

We're so sorry to hear that you received your cats' favorite Friskies Gravy Pleasers Variety Pack Adult Wet Cat Food in this condition. As consumers ourselves, we understand how upsetting and concerning this must be. Your feedback will be forwarded to the appropriate department for review. The quality and safety of our products, along with the health of pets, are our priorities. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to learn more about your situation and assist you further. Please call us at 800-778-8864. We're available Monday through Saturday from 8 a.m. to 6 p.m. CST, and we look forward to speaking with you.- The Friskies Team

Thank you for bringing this to our attention. We're so sorry to learn about your delivery experience with your Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. This certainly isn’t something we’d expect. We carefully produce and package them to ensure they reach consumers in excellent condition. The quality and safety of our consumers and the satisfactory experience of our consumers and their pets are our priority, and we take complaints of this nature very seriously. We want to gather additional information to learn more about your situation and lend a hand. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8 AM to 6 PM CST and look forward to speaking with you. –The Friskies Team

We're very sorry to hear about your experience. We encourage you to contact Sam's Club's customer support team, as they are best positioned to assist you with specific delivery questions or concerns. You can reach them here: https://help.samsclub.com/?xid=ftr:help-center. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. – The Friskies Team

We sincerely appreciate your feedback and support. It is so good to hear how much your cats is loving our recipe. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Friskies Team

We’re sorry for the inconvenience you’ve experienced with receiving your Purina Friskies Gravy Pleasers Variety Pack Adult Wet Cat Food in this condition. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Friskies Team