The case was missing cans due to packaging mishap or case opening and being glued back together. Cans were tipped over and 5 were missing. Purina sent me a coupon to replace but can't use them at Sam's.

The quality of the product has diminished. There is more water in the cans & pieces aren’t cut up as well as they used to be! The easiest way to tell that something was wrong is that my cats walk away from the bowls of food, which they never used to do! Your quality is slipping.

Every can was dented due to horrible packaging. I ordered two 60 count boxes and the ne came with only the Sams Club packaging tape wrapped around it once. The other had broken at some point and the contents was thrown into an oversized box and left to rattle around during shipping. Two of these cans were missing entirely and all the others smashed and dented.

12 cans were smashed. The bottom of the box was wet and slimy with one of the open cans. I cut my finger on a can lid. And now I have to haul the cans and pack them up to FedEx to get a return- ridiculous! I’m trying to take pictures, but this app will not let me post probably because it’s a negative review.

This is the second time I’ve ordered this item online. Both times most of the cans were bashed. I had to check each can to make sure that air had not gotten into any of them. I don’t want my cats to get sick. I don’t think I’ll order these for delivery anymore.

I’m not sure why but this always comes with damaged cans that I cannot use. The outer cardboard box will be in perfect condition with no dents or tears but at least 25% of the cans inside will have bad dents. It looks like they were packaged that way before shipment.

1box was broken open and several cans damaged so badly the wet cat food had out spilled out. I used on line service to get a refund. A day or so later i get an email telling me to pack up remai ing cans. The reason i have things shipped is because i cant stand much for time due to injuries. And now i am asked to load, haul, and unload around 50 plus cans to the store? Sams shipped them with no packing. I should receive a refund for atleast all the damaged cans if not the whole box.

Carton arrived badly crushed. 8 of 60 cans in carton were so dented they'd popped open spilling contents out. Most other cans dented they couldn't be stacked. What a mess! Carton was same size as item shipped so there was no cushioning of contents. Will only order again if absolutely unable to find elsewhere

Normally I only buy Pate cat food; however, beggars can't be choosers, so I bought this "new to me" Variety Wet Cat Food. The 12 ferals and 1 indoor/outdoor I feed licked the bowls clean. They love it and it is actually faster for me to divide up so I will buy more. One thing to be careful of though, when you pick up one of these boxes with 60 cans of cat food, try to put your other hand under the box to make sure it doesn't open and dump the whole 60 cans on to your deck like it did to me. Cans went in all directions and two were bent so bad they were leaking. I'll still buy them again but I'll be more careful the bottom stays shut. May God Bless

I've ordered this cat food from Sam's Club multiple times, because the price is great and my cats love it. The downside is this can only be shipped, and the shipping is awful. Just about every time I order, there are destroyed cans, which leak all over the unopened cans and anything else I've ordered. This time around, multiple cans had popped open, and over 20 cans were dented. Never feed your cat food from dented cans! There can be bad bacteria that can make your cats very sick, or worse. So I decided to ask for a replacement due to the condition, and it's on me to print the label, find a suitable box to ship it back in, since this one is destroyed and nasty, and bring it to a FedEx to return it. I never have these problems with Petsmart or Chewy. Not worth it to try to save a couple bucks when this is the result.