Thank you for sharing this with us. We’re sorry for the inconvenience you’ve experienced with receiving your Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food in this condition. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Friskies Team

We’re very sorry to learn about your recent shopping experience. We suggest reaching out to SAm's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are best equipped to assist you. We greatly appreciate your support, and if you have any other concerns, please feel free to reach out to us directly at https://www.purina.com/contact-us. – The Friskies Team

We're sorry to hear that you received Purina Friskies Wet Cat Food, Gravy Pleasers Variety Pack in this condition. We carefully produce and package our products to ensure they reach consumers in top shape. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We'd like to gather additional information to learn more and offer our help. Please call us at 1-800-778-8864. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Friskies Team

We're very sorry to learn that our product arrived in this condition, and want to assure you that this is not typical of our products. We would like the opportunity to speak with you directly to provide additional assistance, as we sincerely value your support and loyalty. Please call 1(800)778-7462 from Monday to Saturday from 8am - 5pm CST, and we'll be happy to help. We look forward to hearing from you. - The Friskies Team

Thank you for reaching out to us. We’re sorry to hear that your cats were not thrilled with Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food. We understand that every cat has unique preferences, and finding the right recipe can sometimes be a challenge. We’d appreciate the opportunity to learn more about your cat’s tastes so we can better assist you in finding a product they’ll enjoy. Please don’t hesitate to contact us through the following link: https://www.purina.com/contact-us. - The Friskies Team