We're truly sorry to hear about your delivery experience. This is certainly not something we'd expect, and we understand how frustrating and inconvenient it must be for you. We recommend contacting Sam's Club support team at https://help.samsclub.com/?xid=ftr:help-center to check on your orders, specifically the Friskies Gravy Pleasers Variety Pack of Adult Wet Cat Food, and to further assist you. If you have other questions or if we can help further, please reach out to us here: www.purina.com/contact-us - The Friskies Team

Thank you for getting in touch with us. We’re very sorry to hear about your experience with Purina Friskies Gravy Pleasers Variety Pack Adult Wet Cat Food. This isn’t the kind of experience we want for our customers. As fellow pet owners and pet lovers, we hold the safety and quality of our products to the highest standards—the same foods we make for your pets are those we trust for ours. We’d like to learn more and assist you further. Please call us at 1-800-778-8864, Monday through Saturday, from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Friskies Team

Thank you for your support and for sharing this with us. We encourage you to contact Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are in the best position to assist you with specific pricing questions or concerns. We truly value your feedback and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Friskies Team