We’re sorry to hear that Purina Friskies Gravy Pleasers Variety Pack, Adult Wet Cat Food is not a big hit for your cats. We'd like to learn more about their preferences and help you find the food that they will be excited about. Whenever you get a chance, please contact us by following this link: https://www.purina.com/contact-us/. - The Friskies Team

Thank you very much for bringing this to our attention. We're very sorry to hear that you received your orders dented and opened. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your experience and further assist you. Please give us a call at 800-778-8864. We're available Monday through Saturday from 8AM - 5PM CST, and look forward to speaking with you. –The Friskies Team