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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 811-820 of 1,635 reviews
Feb 20, 2021
Axelchevy
5 out of 5 stars review

Verified Purchase

Perfect for our needs

Got this unit for extra storage of deer and hog meat. Also for keeping extra drinks. Like it did not have an ice maker that took up a lot of room. LG products are the best and will slowly start to replace all our appliances.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 17, 2022
nune68
1 out of 5 stars review

Verified Purchase

Nothing but problems

I bought the refrigerator 11 months ago, and have been trying to get it fixed and I’m still waiting. The freezer door opens when I close the refrigerator door . I’ve had 3 different repair people and still have the same problem.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 7, 2022
bjones8877
5 out of 5 stars review

Verified Purchase

Good basic refrigerator

[This review was collected as part of a promotion.] Was looking for a basic refrigerator to backup another refrigerator I have. Very pleased with the purchase both quality and price

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 13, 2021
Mbreitzmann
5 out of 5 stars review

Verified Purchase

Great fridge!

[This review was collected as part of a promotion.] We bought this to have an extra refrigerator in our basement. We love having extra space. So far, it’s running smoothly and working perfectly.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 21, 2021
Andy75
5 out of 5 stars review

Verified Purchase

Like that its energy efficient

[This review was collected as part of a promotion.] I like the shelf spacing and the accuracy of temperature. I wish it would have included a light in the freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 12, 2023
lsteevo109
2 out of 5 stars review

Verified Purchase

Freezer fan burned out 10 months in.

Freezer fan burned out 10 months after we got it. Thankfully it was still under warranty, but it got me thinking what's next when my warranty expires!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social

Thank you for leaving a review on the 20 cu. ft. Top Freezer Refrigerator. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ZShould your warranty expire, still don't hesitate to reach out to us so we can further continue to assist. ^Anthony

Jun 22, 2022
KBailey
5 out of 5 stars review

Verified Purchase

Very roomy inside and out.

[This review was collected as part of a promotion.] . Very roomy, holds alot of food . The first new refrigerator I brought in a while. Would advise anyone in market to buy one.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Aug 13, 2023
Howard Gittler
4 out of 5 stars review

Verified Purchase

A Really Good Basic Refrigerator

What I wanted was a refrigerator that was well built, self defrosting and did it all quietly. This refrigerator ticks all the boxes. It looks good and is spacious for our needs and is quality built. A happy customer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 26, 2023
Quality products
4 out of 5 stars review

Verified Purchase

Quality product

I own a number of LG products and have always been happy with them. I would have given this and other products 5 stars except for the fact that it's hard to find service repair people unless you live in a large city.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Aug 18, 2023
BMRIII
3 out of 5 stars review

Verified Purchase

barely OK

[This review was collected as part of a promotion.] Ok, but not great. middle shelf has no room height-wise, and the refrigerator does'nt seem to have enough power to cool enough. Frigidaire units blow this thing away. I won't buy another LG fridge

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

Thank you for sharing your honest feedback with us about your LG 20 cu. ft. Top Freezer Refrigerator, model #LTCS20020W. We're sorry to learn about the issues with the middle shelf space and cooling performance of your unit . Your input is valuable to us as it helps us identify areas for improvement. For useful insights and tips, feel free to check out this link: LG Refrigerator - Cooling Tips. You can find it here: https://www.lg.com/us/support/help-library/lg-refrigerator-cooling-tips-CT10000021-1341593205196 Furthermore, for any additional assistance or inquiries, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. Our team is always available to help you. ^Winie