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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 811-820 of 1,653 reviews
Apr 14, 2021
Reviewer name: TZylstra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice refrigerator for the money.

The refrigerator has nice features for the money, and it's a perfect size for the application we bought it for. Also, it's seems bigger that 20 cu ft. Also I really like the size of shelves on the door.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 5, 2021
Reviewer name: Andy and Trudy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect second fridge

[This review was collected as part of a promotion.] It’s quiet, well lit, easy open and close, and it has more capacity than other models in the same price range

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 3, 2022
Reviewer name: Dke22
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but not best

We have had the refrigerator 1 month and have had 2 technicians come look at it on LG’s behalf. It has a high pitch ringing that is annoying. We were told it’s normal. Had we known we definitely would not have chosen this particular one.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We hate to hear this and will pass this feedback along to our product developers.^Sandy

Jun 2, 2023
Reviewer name: Margie DeSisto
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refridgerator

So simple to set up. We took it home that night and plugged it in. The next morning everything was ready to go. It's a nice design and has a simple and efficient space inside

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 6, 2021
Reviewer name: Ron F S
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Freezer works great but refrigerator has never wor

[This review was collected as part of a promotion.] I bought it 6-9-21 and it was delivered 7-6-21 and the freezer works great but the refrigerator has never worked and you have sent parts two times and it still does not work.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 5, 2022
Reviewer name: Pat306
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this for my basement as a second refrigerator and I’m very happy with it. No cold spots, keeps a consistent temp. No bells or whistles…great basic refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 21, 2023
Reviewer name: Art A
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Simple Fridge that Meets our Needs

We decided to update our appliances to stainless steel and were limited in space. We looked at a variety of refrigerators of the same width and different heights, and we felt this one best met our needs. We like the overall look inside and out.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social Media

Hey Art, we're happy to hear that fridge model LTCS20020S satisfactorily met your needs given your specification requirements. Enjoy the sleek stainless steel look this fridge has to offer! Don't hesitate to contact us at (800) 243-0000 from (Mon. to Sun. 8AM – 9PM EST. should you need support. ^Chris

Jun 13, 2022
Reviewer name: Jackie F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good size shelves on the door.

[This review was collected as part of a promotion.] Very nice looking and a perfect size for my space, the shelves on the door are nice and deep . I got a really good price too!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 18, 2023
Reviewer name: BMRIII
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

barely OK

[This review was collected as part of a promotion.] Ok, but not great. middle shelf has no room height-wise, and the refrigerator does'nt seem to have enough power to cool enough. Frigidaire units blow this thing away. I won't buy another LG fridge

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social Media

Thank you for sharing your honest feedback with us about your LG 20 cu. ft. Top Freezer Refrigerator, model #LTCS20020W. We're sorry to learn about the issues with the middle shelf space and cooling performance of your unit . Your input is valuable to us as it helps us identify areas for improvement. For useful insights and tips, feel free to check out this link: LG Refrigerator - Cooling Tips. You can find it here: https://www.lg.com/us/support/help-library/lg-refrigerator-cooling-tips-CT10000021-1341593205196 Furthermore, for any additional assistance or inquiries, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. Our team is always available to help you. ^Winie

Jul 11, 2023
Reviewer name: Carl T
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works great until it doesn’t.

I’ve had this unit for 9 months now. Worked great until month 8 when the fan quit working. LG fixed it but LG does not make it easy to create a warranty call. A real pain!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214