Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for

LG 20 cu. ft. Top Freezer Refrigerator

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4.3 out of 5 stars

stars1,657 ratings1,635 reviews

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Showing 801-810 of 1,635 reviews

Oct 23, 2021

Ann97

3 out of 5 stars review

Verified Purchase

Does the job for the small size

[This review was collected as part of a promotion.] We needed a refrigerator fast after our large refrigerator went out. I wish it had more compartments for cheese or meats. I had to use containers to keep everything organized.

Review from lg.com

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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Mar 1, 2021

Gene1111

5 out of 5 stars review

Verified Purchase

Doors hold a good large amount

[This review was collected as part of a promotion.] An excellent produce. The directions on the door on how to change hinge sides had too small type and were not as clear as should be.

Review from lg.com

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Jan 4, 2021

JB207

5 out of 5 stars review

Verified Purchase

Great refrigerator!

[This review was collected as part of a promotion.] I chose this refrigerator because of the recommendation of it being quiet. That is so true! I am so happy that I purchased this refrigerator. I have had no issues. Keeps food cold.

Review from lg.com

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Sep 18, 2021

Paula S

2 out of 5 stars review

Verified Purchase

Not happy

[This review was collected as part of a promotion.] Still unable to use this brand new refrigerator as the only outlets in our new home are gfi and the refrigerator keeps blowing the gfi

Review from lg.com

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reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 1, 2022

Tuku11

2 out of 5 stars review

Verified Purchase

Defective

[This review was collected as part of a promotion.] Temperature of the freezer part doesn't go below 2 degrees F. Standard freezer temperature is 0 degrees F. Should go to -4.

Review from lg.com

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reply from LGE Social Media

Mar 11, 2022

Wesley S

5 out of 5 stars review

Verified Purchase

Excellent value

[This review was collected as part of a promotion.] I bought this refrigerator 6 months ago .it is a great value. The only negative is I wish it had 1 more shelf in the freezer. I will be ordering one in the future. Other then that we love it .

Review from lg.com

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Feb 10, 2022

jimzinga

5 out of 5 stars review

Verified Purchase

Keeps food cold

[This review was collected as part of a promotion.] Purchased four months ago. This model has tons of storage and keeps everything cold. Simple to operate and is super quiet.

Review from lg.com

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Jul 24, 2022

sherri b

3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] have mixed ratings had to purchase 2x because the refrigerator kept shorting out my power. now after the problem resolved i noticed one of the door shelves is cracked!

Review from lg.com

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reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jul 17, 2023

Holding

1 out of 5 stars review

Verified Purchase

I bought this refrigerator in May !!!

I bought a LG REFRIGERATOR IN MAY AND TWO MONTHS LATER IT IS STILL NOT WORKING!!! WILL NOT EVER BUY ANYMORE LG Products Again!!!! Where is experience I have ever had trying to get it fixed!!!!!!!!!!!!!!

Review from lg.com

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reply from lg social media

Thank you for bringing this issue to our attention. We're sorry to hear about the trouble you've had with your LG refrigerator. please send us a private message on Facebook or Twitter at @LGUSSupport, with your contact details and any specific details about the problem. Our support team will do everything possible to assist you and make things right. ^Jayne

Jan 16, 2023

SDS18814

4 out of 5 stars review

Verified Purchase

Satisfying purchase

I like my new LG refrigerator. The only thing that is lacking is that it isn’t available in a stainless steel satin finish. The stainless steel finish is hard to keep clean from fingerprints.

Review from lg.com

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