Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

Member photos

  • +1 image
Sort by |
Showing 251-260 of 1,653 reviews
May 23, 2021
Reviewer name: Chickenpatty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great interior design!

[This review was collected as part of a promotion.] I am impressed with what LG did with 20 cubic feet!! This fridge is the PERFECT SIZE and design .the door shelves r wide enough and tall enough for even the tallest bottle or widest container. The clear design of shelving and doors is genius.the freezer has equal brilliant designing. It is also SO QUIET...can't hear it run.So so pleased!,

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 20, 2023
Reviewer name: Bryan Kim
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Have a stock the repair parts.

[This review was collected as part of a promotion.] I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Customer Care

Hey there, Bryan. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Mar 16, 2021
Reviewer name: Nancy Ky
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Better after repair!

[This review was collected as part of a promotion.] After waiting for 2 months for delivery, all went well for about 5 days. Then the fridge portion was not cooling and frost developed in the freezer. Fortunately we had an excellent repair man from LG who found a frozen clogged tube leading from freezer to fridge. He defrosted it and reset the balance so all is well now! We like the space in the freezer and fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Nov 13, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Crap

[This review was collected as part of a promotion.] Bought my fridge a year ago, the door mount on my freezer broke, only keep a few bags of frozen vegetables stored there, so for this to break so easily is not acceptable. Unfortunately I didn't get the extended warranty, so I'm stuck with a broken new fridge

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Apr 7, 2021
Reviewer name: TJ55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It does the job!

[This review was collected as part of a promotion.] This is a great basic refrigerator. It works like it should! I like the smooth finish on the front. The refrigerator is deep, so I added plastic containers to hold small items to keep them from getting lost.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 15, 2021
Reviewer name: Busy grammie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lucky pick

[This review was collected as part of a promotion.] Never have to replace appliance during a shortage. To tell the truth, this was the 4th pick to get a new fridge. It only took one week to get here and I love it. Lots of space on shelves and wider shelves on doors. Easy to set controls and a huge freezer compartment. What else can you want.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 22, 2023
Reviewer name: Kristy91
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible appliances and even worse customer servic

If I could give negative stars I would. I bought my fridge BRAND NEW 3 months ago. The compressor went out. I still have not been reimbursed for my food that I lost and you tried to make me PAY for the compressor like I didn’t just PAY for the fridge. New compressor and the fridge still isn’t cold enough. My food keeps going bad. I will NEVER buy another LG product as long as I live

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social Media

We're sorry to hear about the experience you've had with your LG fridge, and we apologize for any inconvenience caused. Your feedback is essential to us, and we want to assist you in resolving this matter. To better address your concerns and provide a prompt resolution, we kindly request you to reach out to us privately on Facebook or Twitter at @LGUSSupport. Our dedicated social media team is ready to assist you further and find a solution. We appreciate your understanding, and we're here to help. ^Sam

Jan 3, 2021
Reviewer name: jrwi
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

1st time buyer for and love it

[This review was collected as part of a promotion.] Bought this model fridge about 3 months ago and love it. Would have given it a 5 star but did not realize that it came without a deli drawer. No light in freezer. My old fridge was slightly bigger but this one seems just as big. I also LOVE the veggie drawers - they slide so nicely and store more also. But the best part is it is so quiet have to put ear to side to barely tell it is running. Very important to us. We were also impressed with the warranty. If LG made a freezer in size we wanted we would have purchased one right then.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 24, 2021
Reviewer name: Single Gram
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big enouhj

[This review was collected as part of a promotion.] It’s great to have a compact fridge for one but big enough for company. The freezer is big enough for bargain buys but not cavernous so you have old out of date packages. Just right. What more could I ask for?

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 9, 2022
Reviewer name: Hippie Les
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Beautiful Refrigerator

[This review was collected as part of a promotion.] We have had our unit for about 3 weeks now and so far it's working just great. love the sleek exterior modern look. The led interior light is a wonderful addition, makes everything look clean and bright. We are disappointed with the interior as there were no ice cube trays or bin to put them in and they had already taken our old one away with what we needed. Also, there wasn't a pantry drawer which we have to use zip bins for dairy products, that is shown as (letter I) in the manual. It would have been helpful if the bottom door bin been would have been there, could the one shown in the owners manual (letter Q) be installed in our unit? Otherwise we love it. The clerk should have mentioned to us the missing pieces.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214