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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 171-180 of 1,653 reviews
Nov 26, 2023
Reviewer name: Jeff Wisell
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terribly Noisy

I bought the refrigerator on 11/11 and it was delivered on 11/13! It has made a loud motor noise since! I thought it was just the initial cooling process and noise would subside and eventually end, wrong! Finally LG is sending some one to look at it on 11/28 after days of calling and email messages…….

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Customer Care

Hi there, Jeff. Thank you for taking the time in leaving us a review on your 20 cu. ft. Top Freezer Refrigerator. We want to ensure that you get the best quality experience with using your refrigerator and rest assure that we're here by your side to assist you further! Should you have any other questions or concerns regarding your unit or would like to check on the status of your repair, please don't hesitate to send us a private message on social media @LGUSSupport... ^Anthony

Sep 23, 2021
Reviewer name: Happy Housewife PA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this refrigerator!

[This review was collected as part of a promotion.] Bought this refrigerator to replace a “French door “ appliance that leaked and made horrible noises. This fridge is so quiet, I had to check to be sure it was running! The freezer space is much larger than I had before and the consistent temperature in both the fridge and freezer provides peace of mind that everything is stored at the correct temperature.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 19, 2021
Reviewer name: Diana MGB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent back up fridge!!

[This review was collected as part of a promotion.] When our basement fridge died, we bought this one. Great choice!! Plenty of room, dependable, and very quiet. We may be looking at an LG fridge to replace our older one in our kitchen! Very impressed!!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 31, 2022
Reviewer name: louyo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what we wanted

[This review was collected as part of a promotion.] Does everything it is supposed to do. I am impressed with how quiet it is. I see some folks don't like that it has no light in the freezer. That is fine with me, they usually get blocked anyway. I don't think we have any negatives. Very roomy for the number of cu ft.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 6, 2021
Reviewer name: Mary111344
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the ice maker!

[This review was collected as part of a promotion.] We went from a refrigerator with an in door ice/water dispenser to a French door LG. The ice maker is in the top freezer drawer and makes perfect ice with no clumping from thawing and refreshing. Everything in the refrigerator section is so easy to reach.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 13, 2024
Reviewer name: Ma57
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG REFRIGERATOR W TOP FREEZER

[This review was collected as part of a promotion.] Pro's The Interior space is spacious in both the refrigerator and the freezer. The humidity control for both of the Fruit and Vegetable drawers works great. My old one only sent humidity to one drawer. The fact that it's a energy star is good and it keeps things cold in the door too. Con's I wish it had the option to add a deli meat drawer. I wish the unit was on a pedestal or something as my husband and I are short people and you have to bend down so far Everytime you open the door. And when you stand up I can't tell you how many times I have hit my head. In 48 years we've never had a frig where this happens. I also wish one shelf in the frig was tall enough for a gallon of milk because I don't like me milk in the door.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hey there! We appreciate this feedback! We have taken this information into consideration as we are always trying to upgrade and update our products for the best personal experience. If you have questions, please send us a private message on social media @LGUSSupport. We're always here to hear you out and help! ~ Jupe

Sep 17, 2021
Reviewer name: Logicalgal175
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Simple but functional

[This review was collected as part of a promotion.] I bought this fridge about 2 months ago after the compressor on my 3 year old Whirlpool went bad. I live alone in a 2 bedroom condo. I didn’t have the luxury of being able to shop around. This fridge is ok, no frills, no bells and whistles, and it is very narrow, but it is so far keeping the food cold. I had to order the ice maker separately and I am still waiting to receive that. The negatives with this fridge are 1.) no light in the freezer 2.) no deli drawer 3.) the control box in fridge seem to come down so low and in the way that it’s hard to fit bottles on the top shelf. But for the price of $700.00 I got a stainless steel fridge that fits into my kitchen space and works ok.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 21, 2022
Reviewer name: FRinLI
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good little refrigerator

[This review was collected as part of a promotion.] I’ve had this refrigerator now for a few months and so far works very well. Keeps everything cold and nice. Keep in mind that this is a basic, modern looking refrigerator. The quality is OK but a function as well which is the important thing for the price and the limited space I had, definitely worth it.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 6, 2021
Reviewer name: Erna 2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

For the price, I got a lot of features in it.

[This review was collected as part of a promotion.] I bought this refrigerator just a month ago, because I needed to replace the old and broken one at one of my tenants. When I was looking, I noticed that the inside has a roomier door compartments and bigger trays (boxes) inside. My tenant was so happy to have it, especially it is stainless steel.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 21, 2021
Reviewer name: DeeH59
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality Fridge

[This review was collected as part of a promotion.] Overall I really like the fridge and the quality of the parts. What is disappointing is I cannot add shelves or accessories (pantry draw). I was told I could. I ordered a extra bin no way to connect ordered the ice maker that supposedly goes with it the connector doesn’t fit. So I like the fridge but these issues are disappointing.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214