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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 161-170 of 1,634 reviews
Jan 2, 2021
Carolyn Virginia
5 out of 5 stars review

Verified Purchase

Exactly what I needed

[This review was collected as part of a promotion.] We bought this refrigerator a few months ago after the old one "died". This is our secondary one in the finished basement and it is perfect in size, quality, energy savings, appearance, etc. I have no complaints at all. We bought this brand because we have an LG refrigerator in our main kitchen that we LOVE as well and is working fine, and we bought that over 10 years ago!

Review from lg.com
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Jan 1, 2022
Retired Food Service Pro
5 out of 5 stars review

Verified Purchase

Good temp, roomy

[This review was collected as part of a promotion.] We replaced a 20-year-old refrigerator and are very happy with the even cooling and freezing, also more useable space. It is quiet, attractive and does its job well. I set the freezer to zero F., and the cooler to 37 degrees F, and notice food staying fresh longer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
May 8, 2021
Paulap
4 out of 5 stars review

Verified Purchase

Really a nice product!

[This review was collected as part of a promotion.] I bought this product about a month ago and I am happy with the purchase. The only thing I was disappointed in was, I bought an ice maker when I bought the product. The person that was hooking the ice maker up could not find the hookup in the back of the fridge. The product has plenty of room and a bigger freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 3, 2021
Dons Frig
5 out of 5 stars review

Verified Purchase

Frosty the Beer & Ice Cream Frig

[This review was collected as part of a promotion.] Our closes Walmart/Sam's Club is 25 minutes away in Concord, NH, so we stock up when we shop. Frosty replaced a GE Side by Side (Never liked the SxS) as our backup refrigerator for our LG French Door for over flow, beer and Ice Cream. We are extremely satisfied for the size, 20 CuFt, and the value from Lowes.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jul 22, 2023
Kristy91
1 out of 5 stars review

Verified Purchase

Terrible appliances and even worse customer servic

If I could give negative stars I would. I bought my fridge BRAND NEW 3 months ago. The compressor went out. I still have not been reimbursed for my food that I lost and you tried to make me PAY for the compressor like I didn’t just PAY for the fridge. New compressor and the fridge still isn’t cold enough. My food keeps going bad. I will NEVER buy another LG product as long as I live

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

We're sorry to hear about the experience you've had with your LG fridge, and we apologize for any inconvenience caused. Your feedback is essential to us, and we want to assist you in resolving this matter. To better address your concerns and provide a prompt resolution, we kindly request you to reach out to us privately on Facebook or Twitter at @LGUSSupport. Our dedicated social media team is ready to assist you further and find a solution. We appreciate your understanding, and we're here to help. ^Sam

Mar 7, 2021
mike585
5 out of 5 stars review

Verified Purchase

great design for smaller space refrigerators

[This review was collected as part of a promotion.] Had our new LG refrigerator for a little over a month now, couldn't be more happy with how it looks and performs. Quiet running, and versatile storage with movable shelves. We have a limited space for our fridge, and this model was one of very few that would fit and still provide adequate storage. Plus the stainless exterior is fantastic.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 26, 2021
dee321
4 out of 5 stars review

Verified Purchase

great for a second fridge

[This review was collected as part of a promotion.] I needed more freezer space and bought a stand up freezer but I couldn't fill it so I bought this just for that reason and I love having it. I works great so far, no bells or whistles which I like that, just need it to keep food/drinks cold and it does. It's quiet and freezer holds quite a bit with large door shelves. just what I needed for a good price

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 14, 2023
OMGDRB
5 out of 5 stars review

Verified Purchase

Works good for our needs

We bought this fridge to replace a 20 year old garage side-by-side fridge. We did not need any water or ice features, so it fit the bill perfectly. The delivery and installation went very smooth. The unit holds all of our goods and still has room. I would recommend it to anyone who needs an extra fridge, or just a simple one in the house. Our main fridge in the house is a large, French door LG model, which has been an excellent unit, so we stayed with the same manufacturer.

Review from lg.com
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reply from LG Social Media

Hi, thank you for your review and for mentioning how smoothly your delivery and installation went! We appreciate you being a repeat customer. Reviews such as yours are invaluable as they highlight the quality and value available in our refrigerators. Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris

Apr 26, 2021
LG is the 1
5 out of 5 stars review

Verified Purchase

It's the perfect functioning family frigerator fre

[This review was collected as part of a promotion.] Is the most perfect thing that me and my family has bought yet it is so easy for the kids now to get in another for director in freezer it just makes sense the way that this thing is designed and set up it is perfect thank you LG for creating this Me my wife 3 kids and it's made life easier just in the last month that we have had this thing we would like to thank you Even though when we 1st bought it it was missing a handle Even though it was missing a handle we still made it work and it was still kid friendly easy for the kids to use I call the manufacturer and received a handle in the mail within 2 weeks now it is absolutely perfect we were a little frustrated at 1st over the handle But that went away after we started using the frigerator it just makes so much sense how it set up for a family Let me explain why I say that it set up for a family we had an incident where one of our kids open the freezer and everybody's been through this your frozen stuff start to slide Out well this happened one day and a frozen brick of hamburger hit 1 of my kids on top of the foot breaking 2 bones Now we don't have to worry about that because the freezer is on the bottom genius thank you again From my whole family the moon's

Review from lg.com
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Sep 16, 2022
kgpdx
4 out of 5 stars review

Verified Purchase

Height restricted space limits choices

I've had this new refrigerator for about 3 weeks. My choices are limited because I live in an old house with ceiling cabinets that restrict height. So far I'm mostly happy with my choice. My old refrigerator/freezer had the air circulation vents in places that were easily blocked. The new one has them more strategically placed so we can maximize the space without restricting air flow. I like the design of the produce drawers too. In the old one they were angled in the back which limited what could go in them. There are a couple drawbacks that I've noticed in 3 weeks. While the freezer is within the temperature safe zone with the factory setting, the refrigerator is not. It only keeps it cold to about 45 degrees. I needed to move it colder a notch to get it to read in the safe zone. Also, the seal on the refrigerator door rubs on the lower corner of the hinge side and keeps the door from closing easily. I have to make sure to push it harder to get it to close. I'm expecting that may cause seal problems later on so I hope the Home Depot extended warranty will cover it if it fails. I've also read other reviews that mention the bottom of the door being low to the floor and catching their foot when closing. Yup, I get that too. And I have hit my head on the freezer when standing up after bending over to access something in the back of the refrigerator, but I had that problem in the old one as well. I do wish it had included the small drawer on the second shelf and some bin dividers for the door bins, but I do appreciate how quiet it is. I'd like to do a review in six months to a year to report back how it is holding up.

Review from lg.com
Helpful?1QJF566W4K0H13865023214