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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,541-1,550 of 1,643 reviews
Aug 5, 2024
chrislind33
5 out of 5 stars
5 out of 5 stars review

LG, the best I have ever had.

So many years since I bought a new refrigerator. So quiet. Keeps the proper temperature constantly. Looks so good in the kitchen. Love the glass shelves, no more wire shelves. Exactly what a refrigerator should be in every way..

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi, Chris! What an outstanding upgrade and a breath of fresh air for your kitchen space! We are absolutely delighted to hear that after years of waiting, your new LG Refrigerator is delivering that whisper-quiet performance, perfectly steady cooling, and a beautiful modern aesthetic that completely transforms your room. It is wonderful to hear how much you are enjoying the premium glass shelving upgrade over your old wire setups. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Dec 27, 2024
Randal
2 out of 5 stars
2 out of 5 stars review

Cools well but shelves are flimsy

Bought in April 2023 the plastic frame around the glass shelves have cracked. LG warranty claims its out of warranty even though Sams Club says it has a 2yr warranty.

Helpful?1QJF566W4K0H13865023214
reply from LG Digital Customer Care

Hi, Randal. Thank you for sharing your experience with LG Refrigerator (LTCS20020S) model. We understand your concern about dealing with issues like the cracked plastic frame, especially when you're still within the expected warranty period. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. Since you've mentioned the warranty discrepancy, we'd like to help resolve this for you. Please send us a private message on social media @LGUSSupport with your purchase details and warranty information, and our team will investigate further to ensure we find the best solution for you. ^Juvy

Sep 7, 2024
LMark
5 out of 5 stars
5 out of 5 stars review

Economical and quiet.

[This review was collected as part of a promotion.] I bought this refrigerator to lower my electric bill. I find that it does not run nearly as much as my old refrigerator and it is very quiet.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi, Mark! We’re glad to hear your LG Refrigerator is helping you save energy while keeping things wonderfully quiet. It’s always a win when a new appliance brings comfort, efficiency, and a lighter electric bill all at once! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 29, 2020
Harry O
5 out of 5 stars
5 out of 5 stars review

LG Quality

[This review was collected as part of a promotion.] We are very pleased with our new LG refrigerator freezer!! Great product, definitela a quality product as well!!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jul 19, 2024
Row row
5 out of 5 stars
5 out of 5 stars review

Great look

[This review was collected as part of a promotion.] Refrigerator seems to be working well. It’s a smooth finish and clean look. Has plenty of space for a household.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 30, 2020
LG LTCS20020W
5 out of 5 stars
5 out of 5 stars review

The LED lighting is Superb

[This review was collected as part of a promotion.] I love the huge amount of space on door shelves allowing storage of Gallon size containers and how I am able to fit most of the things I use.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 11, 2020
Mike5252
5 out of 5 stars
5 out of 5 stars review

Perfect Size

[This review was collected as part of a promotion.] I bought this refrigerator as part of an LG appliance package and I am very happy with it. It’s a perfect size for me

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 14, 2021
Kev S
4 out of 5 stars
4 out of 5 stars review

Very pleased with the product in every way except a problem with the freezer door popping open everytime the refigerator door is closed, no matter how gently

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 27, 2020
pmartinsburg
2 out of 5 stars
2 out of 5 stars review

It sits to low on the bottom, latterly almost on my knees to open the drawers. The temperature control in the refrigerator sits right in the middle taking up a large amount of room which cuts down on what you can put on the top shelf

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jun 25, 2021
Robert1950
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] We brought this refrigerator about a month a go and it runs very quietly and keeps food items very cold. very spacious which makes organizing foods very easy

Review from lg.com
Helpful?1QJF566W4K0H13865023214