Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hey there! We always aim to impress when it comes to enjoying your LG refrigerator, and we're happy that you've been enjoying it. Feel free to reach out to us on social media at @LGUSSupport should you ever need help in the future! *Josh

Hi, Randal. Thank you for sharing your experience with LG Refrigerator (LTCS20020S) model. We understand your concern about dealing with issues like the cracked plastic frame, especially when you're still within the expected warranty period. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. Since you've mentioned the warranty discrepancy, we'd like to help resolve this for you. Please send us a private message on social media @LGUSSupport with your purchase details and warranty information, and our team will investigate further to ensure we find the best solution for you. ^Juvy

Hey Mary! Thanks for your honest review of your LG fridge. We continuously strive to improve by providing high value so our customers can get the most bang for their buck—even with our smaller models. Your feedback is appreciated, and we're happy to hear that the unit is serving you well! We'd love to help out in the future when it comes time to upgrade your fridge to a bigger model, once the space allows for it. If you ever need help in the future with your LG fridge, you can find us on social media @LGUSSupport. Give us a tag or send us a message—we'll be happy to help out! *Joseph

Hey Su! We appreciate you sharing your LG Fridge experience with us. 😊 It’s great to hear that your freezer is working well. As for longevity, we want to reassure you that your LG appliance is backed by a robust warranty, including one-year general parts and labor coverage, 5 years of coverage for the compressor and sealed system [Parts & Labor], then a subsequent 5 year Linear Compressor coverage years 6-10 [Parts]! 🛠️ Should you ever need help, our teams are always here to help ensure your fridge runs smoothly for years to come. If you have any questions or need help, don’t hesitate to reach out to us on social media @LGUSSupport! Thanks for being a part of the LG family! 💙 *Joseph