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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,491-1,500 of 1,653 reviews
May 17, 2026
Reviewer name: Kem70
1 out of 5 stars
1 out of 5 stars review

Worst appliance I ever own

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hello, Kem. We appreciate you sharing your experience with your LG LTCS20020W Refrigerator, and we understand how important it is for a refrigerator to feel reliable day‑to‑day. We’d like to learn more about what your unit is doing so we can help point you in the right direction, whether it’s cooling performance, ice production, or general operation. Since your review doesn’t mention a specific issue we can troubleshoot here, we’d be glad to take a closer look at your unit details and assist one‑on‑one. Please reach out to us at lgdigitalcare@lg.sprinklrsupport.com so we can help further. LG Digital Care ^James

Jun 6, 2023
Reviewer name: chutimama
5 out of 5 stars
5 out of 5 stars review

Wide, big and spacious refrigerator

This is a great product with enough space. I put this in my basement for storing extra overflow stuff from my main floor refrigerator.

Helpful?6XWQEFRR7UUF13865023214
reply from LGAnswers

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don&#39;t hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle &#64;LGUSSupport.<br />&#96;Jai

Jan 4, 2021
Reviewer name: FW23113
5 out of 5 stars
5 out of 5 stars review

Great product.....

[This review was collected as part of a promotion.] Bought this as a second fridge. no bells or whistles. just stays cold as it is supposed to. Would recommend.....

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 8, 2024
Reviewer name: LG76
5 out of 5 stars
5 out of 5 stars review

Great buy.

[This review was collected as part of a promotion.] My old refrigerator went out. This was an Emergency buy. I am quite happy with what I got and for the price. The LG refrigerator works well.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 1, 2021
Reviewer name: FlucyLoo
5 out of 5 stars
5 out of 5 stars review

Perfect for what we need

Our other fridge still worked but was not the size we needed. We asked our church if they knew anyone who needed a fridge and just so happened a friend of my sister's went out the day before Thanksgiving. All worked out.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 5, 2024
Reviewer name: Fridge24
5 out of 5 stars
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Perfect size for our family. It runs super quiet and was easy to set up. Stainless steel front does scratch very easy but so far super happy with this fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 23, 2024
Reviewer name: Cali Beach
5 out of 5 stars
5 out of 5 stars review

Very Quiet!

We plugged this refrigerator in when it arrived and it cooled immediately. The best part is how quiet it is when running. We have to put our hand on the side to feel it running because it is sooo quiet. Very happy!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG

Hi, Cali. Thank you for sharing your experience with the LG Refrigerator (LTCS20020W) model. It’s wonderful to hear that it cooled immediately after plugging it in and that the quiet operation stood out to you. This model is designed with efficient cooling technology and a smooth, low‑noise compressor, which is why it runs so quietly you barely notice it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jun 26, 2024
Reviewer name: Michael Ford
5 out of 5 stars
5 out of 5 stars review

Its design works well with food storage.

[This review was collected as part of a promotion.] Bought a couple of months ago and very satisfied with this purchase. Happy that we chose this brand and type.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 31, 2020
Reviewer name: Trecie
5 out of 5 stars
5 out of 5 stars review

Sleek and Functional

[This review was collected as part of a promotion.] We needed a second fridge for a small area in our basement, and this fits perfectly and has plenty of good space.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 4, 2020
Reviewer name: kmedaris
1 out of 5 stars
1 out of 5 stars review

Not a great choice

Unpacked the unit and plugged it in. Started blowing breakers about once a day and the freezer will not get cold enough to freeze. Should have spent a little more and bought a better unit. You would think that it would last longer than a few days.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We hate hearing that you had this problem with your unit and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane