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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,471-1,480 of 1,643 reviews
Nov 14, 2023
Service on time
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great communication

Excellent service and great communication. On time for appointments and addressed the issue.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Aug 24, 2022
Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Manufacture defect.

Not cooling due to manufacture defect. I will not recommend this refrigerator due to this defect.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We hate to hear this and after review of your case we see that an offer was made to you. Thank you for taking the time to provide us your feedback.^Sandy

Jan 24, 2023
Dan John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Showed on time, fixed problem, great service. Thx!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
May 17, 2024
Wild Bill 15924
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice budget refrigerator.

Works well. Ice maker holes didn't quite line up.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 13, 2023
rmlandress
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super Buy for a Reasonable Price!

Sturdy construction with a sleek modern design we love!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 1, 2022
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product, right size for us.

I bough this product for the garage. Great features for the size.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 15, 2023
Jimbo Jambo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solid product. Quiet operation,can’t hear it.

Bought it 11/31/22 and very happy with it very roomy and shelves easy to adjust.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hi, Jimbo Jambo. Thank you for sharing your experience with your LG Refrigerator (LTCS20020W) model. It’s great hearing how much you’re enjoying the roomy interior and the easy‑to‑adjust shelves. This unit is designed with flexible storage in mind, so it’s wonderful to know those features are serving you well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Apr 27, 2021
Buyer G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I bout this because my old refrigerator was going bad. The price was right.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jun 9, 2023
Business
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Customer Service

Fridge delivered and didn't work. Still no new one delivered 2 weeks later.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

Hi there. Thanks for reaching out. Hopefully you were able to get your fridge delivered. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jun 5, 2021
Who123
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good so far

So far it’s been great! Like the performance and how quiet it is.

Review from lg.com
Helpful?1QJF566W4K0H13865023214