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Customer reviews for KidKraft Overland Heights Wooden Swing Set with Monkey Bars for
KidKraft Overland Heights Wooden Swing Set with Monkey Bars

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Showing 21-30 of 67 reviews
Jun 10, 2022
Haney
3 out of 5 stars review

Verified Purchase

Not bad not great

It’s ok… not well thought out and confusing instructions. It seems to be built well but something don’t line up like they say. Some bolts were stripped during the install and overall seems like the instructions were rushed to be made.

Helpful?6Y5CQN7GJAE813864374903
reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating. Our Customer Care team is always available to help with any assembly issues or questions that you might have. Feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Jan 6, 2023
hhud
4 out of 5 stars review

Verified Purchase

Swing Set

It is a great product, how ever it came in damaged on one panel. Replacement parts can't be ordered. Sam's club gave me enough discount to cover the damage and fix it instead. My grandson was very happy on Christmas day.

Helpful?6Y5CQN7GJAE813864374903
reply from KidKraftExpert

We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

Mar 23, 2024
Rrsea
5 out of 5 stars review

Verified Purchase

Better than dinosaurs

Easy to put together and the grandson loves it! My grandson wants to play on it everyday, he heads for it when he gets off the bus. He likes playing on the slides and swings more than watching dinosaur cartoons.

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Dec 29, 2025
Margaret
5 out of 5 stars review

Love It!

We bought this for my 4 1/2 year old daughter as a Christmas present. It honestly took 14hrs with 3 people but we did not sort anything before we started which probably would have saved time. Everything was in the box with zero damage. It is very cute and I would definitely recommend it. We paid $999 for it which I felt like was a great price for it.

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reply from KidKraftExpert

Thank you, we are glad to hear you are happy with your purchase!

Dec 20, 2025
nick
4 out of 5 stars review

Great Product, Meh Instructions

The Good: The product itself is great. The quality of the pieces is high. Each piece is stamped with its unique numbers. The hardware bags are well labeled. The bad: The instructions could be 100x easier. There are 6 numbered boxes with TONS of pieces. Do not make the assumption that you start with box 1. The instructions are in Box 3. They refer to piece numbers. Nowhere does it state which box the piece comes in. I highly recommend starting by going through the boxes and just organizing the pieces in some system that makes sense to you. If the company sends me a list of the parts in each box, I would gladly mark up the instructions for the ease of future users. I would do it now but I didn't keep track as I went. This would make it a 5* for me as the worst part of assembly was wasting time to find a piece.

Review from kidkraft.com
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reply from Customer Service

Thank you for taking the time to share such detailed and constructive feedback. We’re really glad to hear that you’re happy with the product quality, labeling, and overall value,that means a lot to us. We truly appreciate your honest input about the instructions. Your suggestion around clearer box-to-part mapping and improved organization is extremely helpful, and we’ll be sure to pass this feedback along to our product and documentation teams. Insights like yours help us improve the experience for future customers. Thanks again for choosing our product and for sharing thoughtful feedback—we value it greatly.

Sep 11, 2023
Austin
1 out of 5 stars review

Horrible design/build

It was a pain to put together. Errors in the instructions. "Pre-drilled" holes not pre drilled. Many of the boards had the numbers worn off. Trying to identify what board goes where while dealing with many split boards that were junk was frustrating. For the price you'd think it'd be better quality. Spent an entire weekend putting together a poorly planned/built structure and sanding down boards so little kids don't get splinters. All in all, it's a poorly designed structure for small children. Age limit should be 5-6 years old MAX.

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reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating and the playset did not meet your expectations. Our Customer Care team is always available to help with any assembly issues or questions that you might have. Feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Dec 19, 2022
Luke B
5 out of 5 stars review

Great Playset. Doesn’t take forever to assemble.

Not sure why everyone says it takes forever to assemble this. The 10-14 hour time it states is pretty accurate. I assembled it by myself in about 10 hours. You will need a drill, hammer, tape measure, a Phillips head attachment, 11mm and 13mm hex attachment, 11 and 13mm deep lug socket and ratchet, and 2 Allen wrench attachments (can’t remember sizes), I also used a 6in extension for the upper window screws because the angle is awkward for a drill. The drill hex attachment and Allen wrench attachment will save a lot of time. I removed all the wood and organized it numerically, this helped a lot as well (Took maybe 30-45 minutes). It might take 2 people for the frame assembly and attaching the swingset beam, but everything else is a one person job, even the roof. The wood seems a little cheap, but that’s how every playset is for this price. Once installed it is pretty durable. There was a hole in the roof (it was a knothole, not damage), but I will apply filler and it will fix any leaks. Overall it seems like a great playset for the price!

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Jun 16, 2022
Trvj3711A
1 out of 5 stars review

Verified Purchase

Too bad for the next guy.

The stated 6 hour set up time is very far off unless your a contractor or engineer. You need more tools than stated. If the directions would state what box each piece was in it would save a lot of time. I'm sure better instructions can be written. It's not a project for every one. Luckily my son-in-law is very handy and has a garage full of tools. It still took 2 days.

Helpful?6Y5CQN7GJAE813864374903
reply from KidKraftExpert

Thank you for taking the time to provide your feedback! We apologize that the assembly process was frustrating, and we're happy to pass this feedback on to our Product Development team. -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Mar 8, 2024
Ronnie
2 out of 5 stars review

Verified Purchase

Not all there

Didn’t receive all the parts

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reply from KidKraftExpert

We're so sorry that items were missing from your order! Please contact us at customerservice@kidkraft.com, and we will help get replacement parts to you. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

Jun 19, 2022
Kay
4 out of 5 stars review

Verified Purchase

Kids love it

Overall it is a nice swingset. Had some problems getting it delivered. Got it damaged and after multiple calls I finaly got a fix to the problem.

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