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Customer reviews for KidKraft Overland Heights Wooden Swing Set with Monkey Bars for
KidKraft Overland Heights Wooden Swing Set with Monkey Bars
4 out of 5 stars
stars
126 ratings68 reviews
  1. 5 stars57% (72)
  2. 4 stars19% (24)
  3. 3 stars6% (7)
  4. 2 stars6% (7)
  5. 1 star13% (16)

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Showing 11-20 of 68 reviews
Jun 1, 2022
Reviewer name: Todd
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Time consuming but worth it

Pretty cool set. My kids love it. Im an experienced mechanic and it took a good 13 hours to assemble. And thats using a cordless impact driver for all the hardware. Pre-assembly parts layout is a must. Instructions have a few vague areas. And a few pieces of lumber were not in the best shape. Overall it was time consuming but worth it.

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Sep 11, 2023
Reviewer name: Austin
1 out of 5 stars
1 out of 5 stars review

Horrible design/build

It was a pain to put together. Errors in the instructions. "Pre-drilled" holes not pre drilled. Many of the boards had the numbers worn off. Trying to identify what board goes where while dealing with many split boards that were junk was frustrating. For the price you'd think it'd be better quality. Spent an entire weekend putting together a poorly planned/built structure and sanding down boards so little kids don't get splinters. All in all, it's a poorly designed structure for small children. Age limit should be 5-6 years old MAX.

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reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating and the playset did not meet your expectations. Our Customer Care team is always available to help with any assembly issues or questions that you might have. Feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Jun 3, 2022
Reviewer name: chaz55
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Grandkids love it

LOTS of pieces , 93 page instruction book , approx. 24hrs assembly time using power tools and two people , parts fit well , lots of extra fasteners , retired home imp. contractor and wife , serious DIY project , good quality grandparent purchase

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Dec 20, 2025
Reviewer name: nick
4 out of 5 stars
4 out of 5 stars review

Great Product, Meh Instructions

The Good: The product itself is great. The quality of the pieces is high. Each piece is stamped with its unique numbers. The hardware bags are well labeled. The bad: The instructions could be 100x easier. There are 6 numbered boxes with TONS of pieces. Do not make the assumption that you start with box 1. The instructions are in Box 3. They refer to piece numbers. Nowhere does it state which box the piece comes in. I highly recommend starting by going through the boxes and just organizing the pieces in some system that makes sense to you. If the company sends me a list of the parts in each box, I would gladly mark up the instructions for the ease of future users. I would do it now but I didn't keep track as I went. This would make it a 5* for me as the worst part of assembly was wasting time to find a piece.

Review from kidkraft.com
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reply from Customer Service

Thank you for taking the time to share such detailed and constructive feedback. We’re really glad to hear that you’re happy with the product quality, labeling, and overall value,that means a lot to us. We truly appreciate your honest input about the instructions. Your suggestion around clearer box-to-part mapping and improved organization is extremely helpful, and we’ll be sure to pass this feedback along to our product and documentation teams. Insights like yours help us improve the experience for future customers. Thanks again for choosing our product and for sharing thoughtful feedback—we value it greatly.

May 31, 2022
Reviewer name: Jetersville
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Awesome set

Took two people about 12hrs to put it all together. Really easy to build with all 44 steps of directions. It says box 1-6 but really it’s 1-5 then 6 is the slides which doesn’t have a number on it. You start with box 4 and then it expands from that. You will have screws in every box you open. Prepare Atleast an hour to set the screws out the way and put them in order along with all the wood parts so you don’t have to search. That is what really slowed us down was searching the numbers to find the right board. Awesome play set though.

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Jun 12, 2022
Reviewer name: Bre
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So cute

Very cute playhouse for my two year old. She is able to fit her feet in the slats on the rock wall to get up by herself. The monkey bars are pretty small but I’m happy with everything else. My husband and FIL worked very hard for a full day but they got it up no major problems.

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May 26, 2022
Reviewer name: Jenn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great quality! Needs work on packing/instructions

It seems to be great quality and my 3 yo grandson loves it? We did make 1 alteration. The only way to get in the ground level playhouse is by going under the slide. So we took one ground back panel and put door hinges on it with a latch. It also gave him something else to play with. Plan on 8-10 hour of solid work putting it together. You’ll need minimum of 2 people, 3 people would be ideal. My biggest complaint is they need to do a better job on packing and instructions. The parts are all over the place. No one section is in one box. You may have one part in this box and that part in a different box. And you have to dig to find it. Nothing tells you where to find them. There should be two sets of instructions. One for experienced builders and one for amateurs. My fiancé is an experienced builder and he said with having experience there were easier ways to put it together. Only reason I have 4/5 stars is bc of the way they have it packed. It’s difficult to find stuff. The equipment is great!

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Mar 5, 2024
Reviewer name: VS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good. Not great.

Some holes didn’t line up. There are several packages of hardware that was mislabeled. There were different bags with the same hardware vs one bag with all the same hardware. Wood staining is very superficial. For being a children’s play toy there were a lot of splinters. Website is not very user friendly but once I got to customer service, it was a breeze. Customer service rep Blake made a fast and easy process of ordering parts that were damaged upon arrival.

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Dec 29, 2025
Reviewer name: Margaret
5 out of 5 stars
5 out of 5 stars review

Love It!

We bought this for my 4 1/2 year old daughter as a Christmas present. It honestly took 14hrs with 3 people but we did not sort anything before we started which probably would have saved time. Everything was in the box with zero damage. It is very cute and I would definitely recommend it. We paid $999 for it which I felt like was a great price for it.

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reply from KidKraftExpert

Thank you, we are glad to hear you are happy with your purchase!

May 31, 2022
Reviewer name: Amma02
1 out of 5 stars
1 out of 5 stars review

Slides get way too hot!! Almost unusable if the su

After spending days assembling this structure and having to fix broken wood pieces we were so excited to see the joy on the grandkids faces only to discover the slides get incredibly hot when the sun is shining! I know some of you are saying “well slides got hot when I was a kid”and I agree. BUT I know from having a different brand of playset for my kids that not all slides get hot in the sun. I’m so disappointed and frustrated I’m at a loss as to what I should do.. disassemble the entire set and find a way to return it? Or keep it and have 2 basically unusable slides just sitting there taunting my grandkids every sunny day? Very disappointed!!!!!!

Helpful?6Y5CQN7GJAE813864374903
reply from KidKraftExpert

Thank you for taking the time to provide your feedback! We'd love to learn more about your review and see if we can help resolve any issues. Please feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #00000