We've owned our Swash 1000 for 9 years now and it has been fantastic. We've only experienced one small issue and that is the mesh filter (a plastic plug with 2 o-rings) has developed a leak. This is where the customer service comes in. Tiffany and Hailey worked with us to figure out what part was needed and helped us order it. I still think this should be an item that can be ordered on the website, but I don't hold that against bidet seat. From the heated seat to excellent cleaning and drying this bidet seat is excellent. You will not be sorry about purchasing this bidet seat. Take it from a long time customer.

Super easy to install. Electric is easier to install than hot water so went for this model. simply "T"'s into the toilet water line. If you can change a toilet seat and change a toilet flexible water line you can install this bidet seat. Works as advertised. Sure the water flow is not as great as a stand alone bidet but it easily does the job. If I had the room to add a separate bidet, yes I would, but I don't in this house. I miss not having a bidet and this is the perfect solution. All nozzle adjustment, water pressure, stream width, stream movement, self rinsing, all work as advertised. Dryer probably won't dry completely unless you intend to finish the Sunday paper, but it is forceful and very warm. I am very happy with this item and would recommend it to others. I am glad I didn't go for the lower end models because the added features are nice to have. Granted I have never used a bidet seat before but have had several traditional bidets in other houses and this will do nicely. Again the install was much easier than I expected, truly 15 minutes.

I was scheduled for a multi-level spinal fusion and had a lot of anxiety about toileting after surgery as I was not supposed to bend or twist for 3 months. A coworker mentioned that her brother in CA uses a Swash because of hemroids. We checked it out on youtube and inbetween falling off our chairs laughing, I was convinced this was going to be the best option for me after surgery. I ordered the Swash 1000 for the newest features, like the dryer and move feature. What a relief to a person who has mobility problems or has had surgery. No one wants to have to ask a spouse or family member to do that for you. The Swash 1000 works so well that I even shared my find with my surgeon's office so they could let other patients know that they have opyions yo keep their dignity

We’ve had this model since February and have been very happy with it. Most all features work as advertised and we are happy with our purchase. The point I wish to make about this model and my reason for a 4 star rating instead of a 5 star rating is due to the fact that the odor filter’s efficiency has diminished over the nine months we’ve owned this unit. The first few months, it was amazing how great it worked. Now, not so much. According to Brondell customer service, the filter is permanent on this model and inaccessible. So, there’s nothing to spend more money on, which is nice, but in this case, having access to the odor filter and a way to rejuvenate it would be the best silu of all. Don’t let this stop you from buying this great device, but know that the odor filter cannot be replaced when it’s not working so well any longer.

[This review was collected as part of a promotion.] Product works great, but what I think is lacking is a "how to" or "tips for new users". I am a bidet newbie, and I had to google for tips. This led me to info for short users. Before I had this information, I thought the product was flawed.

I bought an open-box item which made it affordable and worth it. It was like new! Have no fear of buying open box items, this was like it was never used. Installation was easy. Hardest part was getting the old seat off! But does it work? Yes, but also no. The Woman says it works fine in back but not in front. Spray is almost too strong, angle is odd, and water ends up on the seat in back and in front. Moving around on the seat helps but then the seat detects no person and shuts off. BTW I am of average height and weight. But the main point is washing the back, and for someone with hemorrhoids it’s really great. The Man says it doesn’t work great in back, but he did not read the directions so take that with a grain of salt. Also the dry function is weak. Paper is still needed, use the dryer for a final dry if you want. I would buy it again for the price but would get a model with a greater reach and more options like programmable settings if I could.

I bought my Brondell Swash 1000 Bidet Seat a month ago. I glory in the luxury and realize that all the royal princes, kings, queens and princesses never had something like this. In a cold wintery day, a warm toilet seat is something only dreamed of in the past. And add to that the ability to leave the toilet feeling clean- it is something out of fiction lore. But this Swash 1000 Bidet seat does it all. Warm seat, and then choose front or rear cleansing and a flow of gentle warmed water cleans and you then press stop and dry. You leave feeling entirely clean and ready to greet the world!!! We also have the Toto washlet which we bought about 5 years ago. This is just as good and costs half as much! The Brondell seat has an eco setting so you are not wasting electricity. It only heats up when you sit on the seat! I highly recommend this for someone who wants to feel pampered! It does just that.

I had a Swash 1000 Bidet installed at my house recently and it is amazing. I did have another brand in my old house and I compare the two, the Brondell brand is far superior in terms on quality and functionality. You can tell at first look this company cares about the quality and aesthetics of the products they put out in the market. The Bidet has a simple remote to control the different sprays along with water temperature, pressure and location. Hygienically, it is by far the best product available. Not to forget the other comfort functions such as seat warmer and air drying. I highly recommend this Bidet to anyone in the market for it or is the fence thinking about it. All around, you will LOVE the product and all its functions. Think Hygiene and Comfort.

I bought the bidet seat for my late husband so I didn't have to wash him in the shower as often. He was 6ft 2 and I am 5ft 2. Cleaning him was much easier with bidet when he sat down. Hospice Occupational Therapist was amazed by it. She thinks every home patients should have one. It is so easy to install with the online video instruction.

I have used bidets since 1992. Heated water bidets were very hard to find in the U,S. back then and were very expensive. That first bidet had a sensor failure within one year and stopped regulating the water temperature, causing burns to the user. Into the trash it went, and I used non-electric cold water bidets since then. I decided to see what was was on the market recently and bought the Bidet Swash 1000. It was delivered yesterday and I installed it within an hour (EASY). The quality and performance are even better than the advertisements claim. Beautiful to look at, and a joy to use. This was a very, very good investment! The Brondell brand represents tremendous advancements in technology and real art in their designs. I will buy a second Swash 1000 to complete the remodeling of another bathroom in the near future.