Julie, we're so sorry to hear your Pro health Advanced toothbrush was too rough for your gums, and hope you're feeling better. Please know, we have many quality and safety checks in place to ensure our products reach you in top condition, and that they're safe when used as directed. We recommend you discontinue using this toothbrush, based on your experience. So we can help you find a toothbrush you and your gums will love, please call us at (800) 566-7252.

Thanks for sharing, Vicky. We appreciate the feedback, and we'll be sure to let our team know how you feel. If you'd like to share more, give us a call at (800) 566-7252.

Diane, we're so sorry to hear the handle of your Pro Health Advanced toothbrushes seems thin and weak. and would like to help. Please know, we have many quality checks in place to ensure only the best products reach you. So that we can help you further, please give us a call at (800) 566-7252.