I had to go with a 4/5 because my box arrived without one (1) long screw, which is needed to bolt the legs into the bottom of the chair, which is a pretty major deal. It's on ME that I didn't order the at least 2-year warranty for part replacement (I honestly thought I had done so!). The bottom line is I ordered this exact chair, as it was the ONLY chair in Walmart's inventory covered by my UHC Medicare Advantage Plan OTC benefit, and I had gone from a badly broken arm, to being scheduled for major orthopedic surgery with 3 days' notice. I needed a chair ASAP for stability/fall risk for the mandatory 2 pre-op showers, and this was it. I was lucky enough to somehow have a 3" screw in my tool/junk drawer, so I used that in place of the winged screw that was missing from the bag of hardware, and duct-taped the heck out of it! Due to my tub being quite narrow, and the chair fitting perfectly inside of its tight parameters, I don't think there will be a problem with the legs splaying outward, or the chair collapsing. The chair claims a 350-lb capacity. I am about 295-lb, and even with the time-necessitated, improvised screw installation, the chair felt sturdy beneath me, allowed me to move around freely (including standing and sitting as needed), and made NO creaking noises that would've made me nervous...I was impressed. I chose NOT to attach the arms to allow for more side-to-side movement, which worked really well for me. I had NEVER used a shower chair before, and being disabled with major spinal issues, I feel foolish now for putting myself through YEARS of unnecessary pain, discomfort, and stress/fear of falling. The urgency of purchasing, assembling (very easily with NO TOOLS), and using this chair for sudden surgery pre-op skin cleansing, was a blessing in disguise. If you have hyper- or hypotension, pulmonary issues, vertigo, EDS, or any other issues that can sometimes make showering a scary proposition due to fear of passing out/falling, especially if you live alone, this is a MUST HAVE. You can start and finish your shower seated, or use it to take a rest, catch your breath, calm yourself, and/or steady your head. I know I won't take a chance on my health or well-being again, and will have this seat in my shower with me from now on. PS - This exact Medline model was in the bathroom's shower of the hospital room where I had my surgery, and stayed one night for observation, so it's certainly hospital approved!

This item is exactly what my dad needed. After his last stroke left him with left sided weakness, this item became a necessity for him to take a shower. He likes it, said it’s very helpful. Also, it was easy for me to assemble.

Chair was fairly easy to assemble. May be more difficult for an elderly person to assemble. Not to many pieces. The most difficult part was getting the back rest pieces to fit into the correct holes, but once that was in, assembly was easy from there. Chair is light and easy to move around but still sturdy.

Good product for a great price. I am 185 lbs, have always felt well supported by this chair. Can lean back against the backrest and still feel stable. Been using for a few weeks. Assembly was pretty easy and the instructions were straightforward. I could assemble by myself but assistance might be needed for some. I use in a small tub/shower combo and this fits perfectly.

Purchased for a neighbor after she returned home from the hospital. She is unable to stand for long periods of time. This chair allows her to take a long, hot shower. She absolutely loves it! For reference, she is 5'4" and weighs maybe 130 lb. ( I didn't ask) BUT she is quite unsteady at this point. This chair gives her the independence to shower independently, and it has improved her spirits so much. Definitely recommend it.

very stable and im 75yrs old and i put it together with no trouble at all. but i have also done woodworking and hhave been putting thjngs together for a lonh time. but this really was very easy to put together.tbe best paft is everything you need to put it together is in the box.

This is going to be perfect for my walk-in shower after my bathroonm is reconstructed. The arms and back was the reason I purchased this chair for safety reasons.

If you have a disability this chair is a good mstch. I can move this chair in and out of the tub and there is plenty of room in the seat to fit larger individuals.

after a recent hospital stay, I was in need of a shower chair. Got this chair and was very pleased. Sturdy, wide enough, arm rests and back, drainage and texture on the seat. perfect for my needs.

I had already purchased one but my shopping guy said they didn’t have it in stores, so I had to substitute it without arm rests. This one is 10x easier to use when Im standing up