[This review was collected as part of a promotion.] The best I can say is: it does wash properly. But the detergent/softener tray remains full of water after the cycle ends and must be emptied manually (awkward), and the water level and temperature controls do not work - All I can do is pick a cycle and hope for the best, a little worrisome!

I bought this LG washer about a month ago and I have washed four loads so far. I have used the deep wash cycle and the normal cycle with about 25 items each, the normal cycle uses less water and the clothes come out just as clean. The normal cycle runs 45 minutes start to finish. The spin cycle removes more water than my old washer, so my dryer runs about 15 minutes less. So far everything looks good, it's easy to use and does a good job washing clothes. Hopefully it will last.

[This review was collected as part of a promotion.] I bought this LG washer a month ago and we are very pleased with it, smooth wash, great features. Has a detergent and softener compartment that help you to put the right amount of detergent. love the sound when finish the wash. Overall, so far very satisfied with it.

[This review was collected as part of a promotion.] It an excellent washing machine for my needs. Like that it auto corrects the amount of water needed per cloths load. Could do without the tune at the end of the load, but can live with that. Overall a good pick.

The washer is extremely quiet when it runs. Unlike our old washer, it has a self balancing feature. That means if it can’t balance itself, it won’t run. The Washer also has a self Diagnostic feature. You can use with your cell phone without Wi-Fi. That’s really useful to keep track of the condition of your washer.

If you order this be ready to put up with 3rd party delivery non-sense. the date of delivery is not the date of delivery. they text the day before and ask you to confirm the date by scheduling it on a calendar that is grayed out for the day and day after it was supposedly supposed to deliver. Then when you call Sam's customer service they can't do anything until after the delivery date misses. If you accept a later date just to get it scheduled then it is no longer late because it is the date that you chose. This is a very deceptive practice.

[This review was collected as part of a promotion.] I bought my LG Top Loader, glass top August 9, 2023. This is my first experience with LG. The Washer is marvelous, large , very quiet. It's also easy to use and very effect washing clothes. The washer has a much larger capacity than my previous washer. LG was very helpful through the process at communicating and support if needed. I received several helpful emails from them. I also called regarding extended warranty service.

[This review was collected as part of a promotion.] I am really Happy with the our purchase of the LG Washer a month ago. It cleans our Laundry so Great ,compare to our old washer. And I just Love the way it lets you know when it's completed wash with the Little Tune it plays at the end of cycle of Washing.Thanks

[This review was collected as part of a promotion.] I have been trying to get a part replaced on this washer. The fabric softener dispenser is defective and will not come out and will not dispense the fabric softener. How can I get another one? This is only 4 months old. Otherwise I am happy with this machine.

[This review was collected as part of a promotion.] I couldn't decide if I wanted a Maytag or LG washer. I went with the LG and I am just thrilled with my decision! This is better than my Kenmore! Nice and quiet, deep drum, and cute tune played at the end of the cycle. I highly recommend this washer.