Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator forMember photos
Look for something else
This is the absolute WORST washing machine I have ever owned. About all it does is get the stink out of clothes (and that is probably because I use a vinegar rinse to cut any remaining detergent residue left after it rinses). If an item goes in with dirt on it, it will come out with a stain -even if pretreated. It is suppose to have a "smart" water level detection but I have found if I use anything but the deep fill, this machine does not put in enough water to get the whole load wet. I have had this machine for less than 1 yr and I am looking for a replacement (front loader next time). I am more than willing to take the hit for what I paid for this LG machine. So disappointed.
Hello, Iris. Thank you for sharing your experience with your LG Washer. The details you’ve provided about cleaning performance, water levels, and the need to rely on Deep Fill give a clear picture of what you’re encountering. For reference, you can review information on wash performance, load size, and water‑level behavior on the links below: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911TWW & https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643 To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this wash‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Bad appliance
As you can see in the pictures, that is how the laundry comes out of the washer ever since I got it. At first I thought it was the detergent I was using. I tried several brands of liquid detergent and all with the same result. Stained cloths straight of of the washer. I have to hand wash my underware both inside & out. I want the washer replaced as soon as possible. (The dryer has been great).
We’re truly sorry to hear about your experience with the LG WT6105CW. We understand how frustrating it must be to have laundry come out stained, especially after trying multiple detergents. That’s certainly not the performance we want for you. Before reaching out to customer service, you might try these quick troubleshooting steps: Check detergent type and amount – Use only high-efficiency (HE) detergent and follow the recommended measurement. Run a cleaning cycle – Many stains can be caused by buildup inside the drum or detergent drawer. Sort laundry properly – Avoid overloading and separate heavily soiled items from delicate fabrics. Check water temperature – Some stains may require warmer water for better cleaning. If the issue persists, please contact LG Canada Support so we can review your case in detail. When you reach out, provide this reference number: CNN260225254583. You can reach us at 1-888-542-2623 (Monday–Sunday, 8 a.m. to 9 p.m. ET) or via: • Contact Us: https://www.lg.com/ca_en/support/contact-us/ We appreciate you bringing this to our attention and are glad the dryer has been performing well. We’re here to help.
Doesn't provide enough water
I purchased the washer online wanting one that would fill with enough water to cover the wash load. From reading the reviews it seemed to be true for this washer. But no matter what selection I use for a wash (deep fill, etc) , the water does not fill at times to cover the wash. So again I have purchased another wash that doesn't provide enough water.
Hi, Patricia. Thank you for reaching out about your LG Washer (WT6105CW) model. We understand the importance of having a machine that provides the water level you expect.<br /><br />For this unit, one helpful step you can try is selecting Deep Fill and adjusting the Water Level option to High before starting the cycle. Additionally, make sure the Load Size is balanced and spread evenly—this model uses a sensor system that may limit water if the load is detected as too light or uneven. For more guidance, visit https://www.youtube.com/watch?v=dvytulIvLtM. We’d be glad to take a closer look and help you get the best performance from your washer. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Our team will be ready to assist you further. ^Juvy
Trying to like it but not winning
I've had this machine for almost a year now and I cannot figure out why it doesn't wash well! The amount of powder residue I have on clothes is unbelievable. I switched from my front loader to a top loader with agitator because of research, thinking I was doing the right thing, but this machine does not. Clothes don't get wet enough, everything gets pasted in a bundle and residue no matter how I add the soap, shows up on everything. This machine has become more work for me than anything I've had and I really would like a replacement. I have tried everything. Help me out LG I'm trying to be a supporter.
Thank you for sharing your experience with the WT6105CW. We’re sorry to hear that the washer has not been performing as expected and understand how frustrating it must be to deal with residue and cleaning concerns, especially after trying different methods. For this type of concern, we recommend ensuring that the load size is appropriate and evenly distributed, as overloading or tightly packed items can prevent proper water circulation. Using the correct amount and type of detergent (HE detergent only) is also important, as too much detergent can lead to residue buildup. You may also try selecting a cycle with a higher water level or using an extra rinse option to help improve rinsing performance. If the issue persists despite these adjustments, a service inspection may be helpful to further assess the unit and ensure it is operating properly.We truly appreciate your feedback and your willingness to continue supporting LG—it means a lot to us. Should you require further assistance, please use reference number CNN260421142726 when contacting LG Support at 1-888-542-2623, or via live chat or email through our support site: https://www.lg.com/ca_en/support/contact-us/
Terrible Delivery Experience
I purchased this on May 9th. It was scheduled for delivery Friday May 24th. No communication from Sam's. I called the morning of scheduled delivery. I was advised by the online support line that if it doesn't show up in 3 days...call back. The price point matches several competitors. The advantage is the inclusion of delivery, installation and hauling the old one away. I am now at Monday Memorial day...with no washer, and no idea when they think they might be inclined to deliver it. It appears that as far as the added bonuses of being a Sam's Club member....you get what you pay for.
Hi, there. Thank you for taking the time to review your experience with the LG Washer (WT6105CW) model. We're sorry to hear about your delivery experience with Sam's Club. We aim to provide excellent customer service and ensure a smooth and seamless experience. We recommend contacting Sam's Club customer service at 888-746-7726 to inquire about the status of your delivery and express your concerns. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
LG 4.1 the best
This washer does not use much water to wash. I had to get use to that but I notice the clothes are really clean. The machine runs really quiet and does a great job. I would hightly recommend this LG washer. But be patient, you got to get use to little water usage. It's excellent.
Verified Purchase
dryer needs a light inside
would like to have a light in the dryer, my dryer is in the corner of my basement
Thank you for sharing your feedback. We understand how helpful a drum light can be, especially when the dryer is located in a darker area like a basement. While not all models include an interior light, we truly appreciate this suggestion and will pass it along to our product team as valuable feedback. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET. You can also reach us through: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email Thank you for taking the time to let us know.
Verified Purchase
Great Washer
Smooth, quiet, not too many options so no confusion and easy to operate
We’re glad to hear you’re enjoying how smooth, quiet, and easy to use your washer is. It’s great to know the simple design is making laundry less complicated for you. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/ We truly appreciate you taking the time to share your experience!
Bad machine
this washing machine is no good it's always breaking down it's never completing the wash cycle I don't know what's going on with it it doesn't drain it doesn't spin out
Hello, Beryl. We appreciate you sharing your experience regarding your LG Top Load Washer WT6105CW. We recognize your situation regarding the cycle completion, draining, and spinning performance of your unit. To help restore proper drain and spin operation, verify that the drain hose is not kinked or clogged, ensure the load is balanced evenly inside the tub, and perform a power reset by unplugging the unit for two minutes before plugging it back in. You can review additional helpful troubleshooting steps on our official support page at https://www.lg.com/us/support/help-library/lg-washing-machine-washer-powered-off-midcycle--20152367439232?srsltid=AfmBOorzhGeGPSV-PSsZRz-5ubjZA0u2pNCIk6iwR0HuMJACDpr4IRFB. We want to help ensure your laundry appliance operates smoothly and reliably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James
Weak Machine
The clothes come out wet, no matter how many spin cycles you run. We thought it was broken and had an LG tech out. He said this model can’t wash king sized sheets or a blanket. We were told to use a laundromat for our regular bedsheets.
Hello, Mario. Thank you for sharing your experience with your LG Washer. It’s great that you had an LG technician take a look, and We understand how important it is for your washer to handle everyday items like king‑size sheets. Some LG models have specific capacity and load‑balance guidelines, which can affect how larger bedding items spin out. You can review more details about load recommendations and proper usage here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691TWW To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James