We understand your concern and appreciate you sharing your experience. High-efficiency washers are designed to use lower water levels while still providing effective cleaning, but we know this can feel very different compared to traditional machines. It’s good to hear that using the Deep Wash and Deep Fill options has worked better for your needs. Your feedback about water levels on the Normal cycle is valuable and will be shared with our product team. If you’d like help optimizing cycle settings or have questions about performance, please contact LG Customer Support at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.

Thank you for sharing your feedback on the WT6105CW. We understand your concern regarding water levels on smaller loads. LG washers are designed to automatically sense load size and optimize water usage for efficiency, but clothing should still be properly saturated during the cycle. We’d be happy to review this with you to ensure the washer is operating as intended. Please reach out to our LG CareQ Team at 1-888-542-2623 with your model and serial number so we can assist with troubleshooting or discuss available options. You may also connect with us via: WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA Email: https://www.lg.com/ca_en/support/email We appreciate you bringing this to our attention and look forward to assisting you.

Hi there! Thank you so much for your thoughtful review! We’re truly honored that you chose LG again based on your past experience, and we’re thrilled to hear the WT6105CW washer is living up to your expectations. It’s always wonderful to hear from loyal customers who trust in the quality and performance of our products. Your recommendation means a lot to us! If you ever need assistance or have any questions, we're here for you. Thanks again for choosing LG!

Thank you sincerely for sharing your feedback on your WT6105CW washer and for taking the time to leave a 4-star review — we truly appreciate it! We carefully read your comments and are really glad to hear that you’re overall enjoying your machine. Knowing that it’s performing well in your home is incredibly rewarding for us, and we’re grateful for your trust and support. We also truly appreciate your honest feedback regarding the water levels. Insights like yours are extremely valuable, as they help us better understand real everyday usage and continue improving both performance and user experience. We’ll continue striving with care and dedication to ensure our products deliver even greater satisfaction and reliability in your daily routine. Thank you again for choosing LG — we genuinely appreciate you being part of the LG family and for sharing your experience with us. If you ever need assistance, our LG CareQ Team is always happy to help at 1-888-542-2623 or via live chat or email: https://www.lg.com/ca_en/support/contact-us/

Thank you for taking the time to share your honest experience with your WT6105CW. We’re sorry to hear that the water level during the normal cycle hasn’t met your expectations—it’s understandable how frustrating it can be when clothes don’t feel fully saturated or evenly cleaned. While the washer is designed to balance efficiency with performance, it should still provide a thorough and consistent wash. For immediate improvement, you might try selecting a higher water level, choosing a different cycle suited for larger or bulkier loads, or slightly reducing the load size to help improve water distribution. If the issue continues, we’d truly like to help take a closer look. Please use reference number: CNN260506370086 if you need further assistance. Our LG CareQ team is here for you at 1-888-542-2623, or you can also reach us via live chat or email at https://www.lg.com/ca_en/support/contact-us . Thank you again for bringing this to our attention—we truly value the opportunity to improve your experience.

We are sorry to hear the water levels and agitation aren't meeting your expectations. To improve performance on the Normal cycle, we recommend using High Efficiency (HE) detergent and ensuring the Deep Fill option is selected for larger loads. We would like to help you find a solution or discuss your options; please reach us at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET) so we can assist you further.

Hi, thank you for taking the time to share your feedback. We're sorry to hear the spin speed options on your WT6105CW haven't met your expectations and that your clothes are coming out more creased than you'd like. Depending on the selected cycle, the available spin speeds may vary to optimize washing performance and fabric care. For items that wrinkle more easily, selecting a cycle such as Delicates or Permanent Press, where available, may help reduce creasing. We'd also be happy to review your concerns and provide additional guidance. Please contact our support team through https://www.lg.com/ca_en/support/contact-us/ and reference CNN260731833951 so we can assist you further.

Thank you for sharing your experience, Khan. We understand how important it is for your WT6105CX washer to deliver the cleaning performance you expect, especially when dealing with stubborn stains. We want your washer to deliver the best results possible, and we are eager to help you resolve this concern. As a first step, make sure you are using the proper amount of High-Efficiency (HE) detergent, as using too much can create excess suds and affect rinsing. For tougher stains, we recommend trying the Heavy Duty or Deep Wash cycle, when available, and loading clothes loosely so they have enough room to move freely during the wash. If you are still experiencing the same concern, we would be happy to review this with you and provide further guidance. Please contact our LG CareQ team through our support page: https://www.lg.com/ca_en/support/contact-us/, and reference CNN260807958716 so we can better assist you. Thank you for bringing this to our attention.

Hi, Vanessa. Thank you for sharing your experience with your LG Washer (WT6105CW) model. We understand how important it is for your unit to be delivered on time so you can begin using it. If you haven't already, we recommend contacting Sam's Club customer service at 888-746-7726 to follow up on your purchase. Once your washer arrives, a helpful step is to check that the washer is leveled properly during installation to prevent vibration and ensure smooth operation. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wt6105cw-top-load-washer. If you need further assistance with delivery coordination or service support, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy