Hey there. It's great to hear you appreciate how quiet the LG washer is. It’s frustrating to have issues so soon after purchase, but it's good that you have the extended warranty for peace of mind. Hopefully, the repair resolves everything and you can enjoy your washer without further problems! If you need us just send a private message on social media @LGUSSupport with your contact information so that we can look into your case. We're always here to help. ^ Diego

Hi there. Thank you for sharing your experience with us. We understand that your LG WT6105CM washer is not cleaning your items effectively, and that some clothes remain dry after the wash cycle, which can be quite frustrating. Your feedback is important, and we would like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. As a troubleshooting step, we recommend using the "Deep Fill" option if your model has it. This setting allows for a higher water level, which can help ensure that all clothes are fully submerged and receive adequate washing. Additionally, make sure that the load size is appropriate for the washer's capacity, as overloading can prevent proper washing. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience as we work to resolve this matter.—Mau

Hello there, and good day to you. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Furthermore, we along with the community appreciate your kindness in sharing today. We will use this review for continuous improvements going forward. ~Tanisha

Hey there! We appreciate you sharing your experience with us about your LG top-load washer, including what's happening with the water level. We'd be happy to provide you with this link (https://tinyurl.com/2a79x22e), which offers troubleshooting tips to help adjust the water level for your washer. So we can look into what else is happening with your washer, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your washer, and we'll be ready to help! *Josh

Hey there! Thank you so much for sharing this with us. We’re here to ensure that your LG washer is your ultimate laundry buddy, providing you with a fantastic experience for many years to come! So we can make sure you're taken care of, please private message us with your contact information, model number, and troubleshooting steps you've tried. We'll do everything we can to help you through this! ^Joslyn

Hi, there. Thank you for sharing your feedback on your LG Washer (WT6105CW) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products that meet our customer's needs and expectations. To fix this, adjust the load size, try a different wash cycle, clean the detergent dispenser, and perform a tub clean cycle. For more details, visit https://www.lg.com/us/support/help-library/lg-washer-not-cleaning-properly--20153067419949. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

We read your feedback, and we apologize that the LG Top Load Washer (WT6105CW) did not meet your expectations. We understand your frustration with the washing machine lacking a soak cycle. It's definitely a feature that many people find useful, especially when dealing with stubborn stains. Your feedback is very important to us, and it helps us maintain a fresh perspective on new ways to improve our services and future product developments. If there's anything specific you'd like to share about your experience, we're here to listen and assist you in any way we can. Just send us a private message on Facebook or Twitter (X) using the handle @LGUSSupport. It'll be our pleasure to assist you.