Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 4.1 cu. ft. Top Load Washer With Agitator for
LG 4.1 cu. ft. Top Load Washer With Agitator
3.9 out of 5 stars
stars415 ratings414 reviews
  1. 5 stars59% (243)
  2. 4 stars14% (60)
  3. 3 stars5% (20)
  4. 2 stars6% (23)
  5. 1 star17% (69)
Sort by |
Showing 251-260 of 414 reviews
Oct 2, 2024
Pamm
5 out of 5 stars review

Great

Everything about this has been great. Delivery was a breeze 10 min.they took the old one out and hooked up new washer in 10 min. guys were friendly The washer is so quiet water saver,read instructions if you don't think there is enough water but it knows what it's doing.

Helpful?35S5ZQFQAD3P13854916218
Feb 13, 2025
Joey2612
1 out of 5 stars review

Awful Machine - nothing but problems

Absolutely terrible. First, running a load, it wouldn’t drain and started blinking like crazy, after it said it was complete, the clothes would come out dripping wet, I was ringing out the clothes of water. I would try again. 4 hours later and same thing. I ended up unplugging washer with all clothes on there and running another load and after 6 hours, bingo! Then, it did the below (see images) with the detergent and ruined this towel. Absolutely awful machine

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Care Team

Hey there Joey! We always want you to have the best experience with your LG washer so your clothes can always come out clean and stain-free. This link (https://tinyurl.com/2db9ueal) offers tips to help drain your washer unit so your clothes don't come out soaked after being washed. As for the detergent leaking onto your laundry, we recommend checking that the dispenser is not overfilled and to see if there is no damage to the dispenser. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to look into this further with you! *Josh

Jan 3, 2024
Top Load
1 out of 5 stars review

Beware Don't Buy

As others have mentioned it does not even completely wet your laundry. Clothes can not be getting clean if they are not even getting wet. The only alternative is to chose the Deep Fill option which completely fills the machine with water. So you will not be able to wash a partial load of clothes. If you try washing a partial load with the machine full of water you will notice the agitation is to strong and your clothes will tear and pill as mine have done. I tried using the gentle cycle to wash clothes but the gentle cycle has 2 rinse cycles, again wasting so much water. This HE water saving machine is causing me to waste so much water. and it is ruining my clothes,

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Care Team

Hi there, thank your for your honest feedback. We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Tanisha

Mar 17, 2025
KCallahan
4 out of 5 stars review

Good washer

I like this washer so far. The pros are that it is quiet, has a good balancing system, and you can wash a lot in one load. The cons are I dislike the normal setting, just not enough water to properly wash the clothes. So I have learned to use the Heavy Duty or the Deepwash. I have only had it a few months so can't comment on durability.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG washer! We’re glad to hear you’re enjoying its quiet operation, balanced performance, and large load capacity. It’s great that you’ve found the Heavy Duty and Deepwash settings work best for your needs. With its quality and efficiency, you can count on it to continue making laundry easier for you. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! ^David

Oct 25, 2024
EvelynA
4 out of 5 stars review

Washes fine but avoid detergent PODS.

[This review was collected as part of a promotion.] It washes clothes fast! There is a learning curve to this washer just like every other one will also have a learning curve. The heavy duty cycle is best for my husbands work clothes(blue collar) and normal cycle works best for me & my sons clothes. The pods do not work with this washer they don’t dissolve all the way. For this washer I recommend a liquid HE detergent. I don’t use powder detergent bc they clog up the washer real quick.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
Apr 28, 2024
Sandra53
2 out of 5 stars review

Water Levels

Have had this machine for several months. As the other reviewer mentioned, there is not near enough water let into the Normal cycle to even wet the clothes let alone agitate properly. Have tried emailing but the site freezes when Submit is pressed. Was under the impression an automatic washer did not need to be babysat.

Review from lg.com/ca
Helpful?35S5ZQFQAD3P13854916218
reply from LG CareQ

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. Our aim is to provide quality service products to make Life's good. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation.

Jun 16, 2024
Uofmmom
5 out of 5 stars review

Awesome washer

[This review was collected as part of a promotion.] I bought this washer over a month ago and I LOVE IT!!!!Didnt realize all the features that came with the washer, to be homest I just needed a washer and this one wash on sale. When i finally got it and opened it, it was more than I expected.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
Apr 10, 2024
50Silver
5 out of 5 stars review

The best budget washer we ever owned and quiet

This wasn't my first choice for washer but I am happy we bought this washer. Very quiet washer ! This is a great buy for Budget washer that gets the job done. The clothes come out smelling clean. We didn't have it in our budget to spend the extra $ 200 for a higher end washer.

Helpful?35S5ZQFQAD3P13854916218
Jul 20, 2023
WT6105C
1 out of 5 stars review

Is this normal?

It’s good to have clear lid on top. Is it normal that the partial top of the load doesn’t get wet with normal cycle? Generally, only the cloth along the agitator is like washed but the rest floats on the same spot and hardly rotates. It says “Deep Fill option allows you to add extra water to any cycle with the touch of a button, but “normal” cycle doesn’t get Deep Fill, the machine cancels that function, so I have to choose the option from other cycles. Spin is good.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG Social Media

Hello! With HE cycles, it's normal for the washer to not submerge the entire load, but the agitator should be shuffling everything around to ensure every article gets washed. We've attached a link with more info below, and if the steps there don't help, please be sure to reach out with the second link! https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-washing-laundry-is-not-clean-CT00000305-20153067419949 https://www.lg.com/us/support/contact ^Ian

Jan 26, 2025
Anonymous
2 out of 5 stars review

No great features.

[This review was collected as part of a promotion.] I have no control over adding more water. All cycles should have hot water. Heavy duty cycle is way too long. My clothes were way more white. If I knew how this machine worked prior to buying it it would not. The dryer is nice. I quinge when it’s laundry time.

Review from lg.com
Helpful?35S5ZQFQAD3P13854916218
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experience with us about your LG top-load washer, including what's happening with the water level. We'd be happy to provide you with this link (https://tinyurl.com/2a79x22e), which offers troubleshooting tips to help adjust the water level for your washer. So we can look into what else is happening with your washer, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your washer, and we'll be ready to help! *Josh