We believe in providing you with quality products, so when we heard that you were not happy with the LG Top Load Washer, we became very concerned. We'd love to look further in order to rectify any issue you may be having. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the model and serial numbers of the washer. ~Rita

Hey there. We appreciate your time in leaving us a review regarding your 4.1 cu. ft. Top Load Washer with 4-Way Agitator® and TurboDrum™ Technology. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Hi, Melchorn. Thank you for sharing your experience with the LG Washer (WT6105CW) model. We understand how important it is to have your new washer set up and running smoothly, and we appreciate your patience during this process. We strive to provide exceptional services and ensure a smooth experience. <br /><br />To expedite the resolution, we recommend contacting Sam&#39;s Club customer service at 888-746-7726 for an update on the installation service. They should be able to provide you with more details and schedule the completion of the setup.<br /><br />In the meantime, please feel free to send us a private message on social media &#64;LGUSSupport, and we can assist you in following up on this matter. Your satisfaction is important to us, and we want to ensure everything is taken care of. Thank you for your understanding. ^Juvy

Hey there! Sounds like your new LG washer is a game-changer! The advanced features and automatic dispensing must make laundry so much easier. Glad to hear your clothes are coming out squeaky clean—enjoy your upgraded washing experience! ^ Diego

Hi there! We appreciate you sharing your experience with your washer. We understand how important it is to have quick access to the wash settings you prefer, including using cold‑water‑only cycles, and we’d be glad to help you get the most out of your unit. Many LG washers offer dedicated cold‑wash options or allow temperature adjustments within each cycle. You can explore step‑by‑step guidance in our Help Library here: https://www.lg.com/us/support/help-library If you’d like further assistance tailored to your specific model, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look with you. -Junel