Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV

Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for

SAMSUNG 65" Class DU7200 Series 4K Smart TV

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4.3 out of 5 stars

stars1,279 ratings1,091 reviews

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Showing 601-610 of 1,091 reviews

Mar 5, 2025

Sam25

5 out of 5 stars review

Great features

This was my second Samsung TV. So far so good. No complaints whatsoever. My phone, stove. Fridge and microwave are also Samsung. Not so pleased with fridge, the ice maker always freezes up.

Review from Samsung US

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Sep 10, 2024

Oladodo

5 out of 5 stars review

Perfecting in details

[This review was collected as part of a promotion.] When satisfaction is my watchword, samsung has given my viewing a wow, pictures crystal clear and sound is amazing... remote is easy to use.. no flaws with the movies I'm more than excited

Review from Samsung US

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Aug 29, 2024

Robot

1 out of 5 stars review

make "smart" home dumb again

-Cannot receive software updates unless you give Smasung permission to collect information on whatever you view on your TV. -Cannot disable Bluetooth.

Review from Samsung US

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reply from Samsung Advisor

Hi Robot, We appreciate your honesty regarding your experience with the DU7200 TV. Please know your feedback will be shared with our internal teams. If you do not wish to update your Firmware via Wi-Fi, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 29, 2024

jebsangels

3 out of 5 stars review

Not Like My Old Samsungs

I had this set up Monday. By Thursday I could not access normal TV.I could only get Netflix. Now I have to hire someone to fix it! I like Samsung products and but their TVs. Never had a problem before. Can't find a way to fix it.Not Fun!

Review from Samsung US

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reply from Samsung Advisor

Hi jebsangels, Thank you for your purchase and feedback on the DU7200. Please know we are always happy to assist you in troubleshooting any issues you are experiencing with your TV. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2025

Lonnie

3 out of 5 stars review

needs work on the set up and connections

Bought this to replace my 12 year old unit that died. Tried to install and have not been able to get to my brouser Spectrum for my favorite shows. Not real happy with the unit.

Review from Samsung US

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reply from Samsung Advisor

Hi Lonnie, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Apr 21, 2025

Hankster

5 out of 5 stars review

Best picture we have ever had.

We have been enjoying this display since mid January and the picture quality remains dazzling. Everything from sports to classic movies play beautifully.

Review from Samsung US

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Apr 26, 2025

TayoKings

5 out of 5 stars review

Samsung is in its own class!

Samsung has been a part of my journey for the longest time, delivering best tech solutions to make my life easier and fun! Very reliable, quality and excellent products.

Review from Samsung US

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Dec 24, 2024

Hubieh94

5 out of 5 stars review

Best television I've ever called mine

[This review was collected as part of a promotion.] I cut the cord from cable TV a while ago, this TV is hard to tell what is really in front of you or if it is broadcast. The picture is beyond clear, it meets and surpassed my expectations.

Review from Samsung US

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Mar 5, 2025

Anthony

1 out of 5 stars review

Bad experience

No quality control. Pretty bad. Tried to hook up my Sonos sound bar for a month on a brand new 85 inch Samsung TV. Come to find out the motherboard to the TV was bad. What happened to your QC?????

Review from Samsung US

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reply from Samsung Advisor

Hi Anthony, Please know that we back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. To schedule a warranty appointment, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 28, 2024

Lilgust5

5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I really like how easy it is to pair to phones and internet. My mom had alzheimer's and has bad eyes and she loves this TV . Picture is crystal clear and sound is good as well. Great TV!

Review from Samsung US

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