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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 591-600 of 1,091 reviews
Mar 5, 2025
Reviewer name: HappyCamper
5 out of 5 stars
5 out of 5 stars review

I love my Samsung TV

This Samsung 50" TV is perfect for my entertainment room. The picture display is bright and the color is very vibrant. It was so easy to set up and connect to my AppleTV device. I am very pleased with this purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Reviewer name: Parlay parlay
5 out of 5 stars
5 out of 5 stars review

My 75 inch Samsung Tv review

My 75 inch Samsung tv was my birthday gift to myself ,I’d say it’s the best gift I’ve ever gotten myself I’m very satisfied. The picture quality and sound is phenomenal

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Reviewer name: Debg32
5 out of 5 stars
5 out of 5 stars review

You can count on Samsung

This tv is amazing. The picture quality is unreal. It is crisp and clear. I would definitely buy again. I can always count on Samsung to produce great products at a great price.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Reviewer name: RhonOhio
5 out of 5 stars
5 out of 5 stars review

Only Samsung! For TV and cell.

Love our tvs. We have purchased several. Love how the app keeps track of last movie viewed and easy casting. Remote took us awhile but grandkids 😄 figured it out for us haha

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Great picture needs a better sound (tinny)

Nice TV the only problem I have with it can't hook up my Bose system they don't have a Optical outlet on it at all been trying to find someone to help me

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Mike, Thank you for your feedback on the DU7200 TV! Your TV offers 3 HDMI ports and is Bluetooth and Wi-fi capable. If your sound system requires an optical out port, you can utilize an HDMI to Optical Converter, which is available at most electronic stores! I hope this helps! If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 5, 2025
Reviewer name: Nitin Kalra
4 out of 5 stars
4 out of 5 stars review

Happy with the TV performance so far...

Happy with the performance of the TV. The TV volume could have been bit better (~ lounder). For some shows, it needs sound bar.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Picture

I’m not happy at all. After just 6 months there is a black, sometimes colorful stripe about 6” wide from top to bottom of the picture.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi None, We are glad that you reached out to us regarding the display issues you are seeing on your Samsung DU7200 TV. I have a few recommendations that may resolve the line you are seeing on your screen. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines. - If the lines still appear after replacing the cable, troubleshoot the external device. - If lines appear during the Picture Test, proceed to the next step. If lines appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Apr 21, 2025
Reviewer name: Bulldog
4 out of 5 stars
4 out of 5 stars review

Great product

I have had this TV for about a month and I have enjoyed the product. I have recommended it to others who have bought 1 for themselves.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 7, 2025
Reviewer name: Fred
5 out of 5 stars
5 out of 5 stars review

Nice picture

Bought this tv for wanted larger one Pic is clear.But the remote is to small and no instructions about tv so elderly are screwed on running.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 6, 2025
Reviewer name: Joeseph
2 out of 5 stars
2 out of 5 stars review

Ggreat screen terrible controller design

Good screen. Worst controller I have ever had. Need to be able to search channels or punch them in to navigate

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Joeseph, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor