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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 551-560 of 1,091 reviews
Mar 5, 2025
Emlan
5 out of 5 stars
5 out of 5 stars review

THE BEST TVs

I bought the TV about a month ago because my other Samsung TV stopped working. The TV has a very clear, vivid picture. It's easy to navigate and I highly recommend it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 2, 2025
Gail
3 out of 5 stars
3 out of 5 stars review

Voice / sound

The voice / sound goes out? I turn the tv power off, wait awhile then turn back on. Sometimes im lucky to get voices back. Then there are times i might have to go through this six times (if im patient) just to watch all of show.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Gail,I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On.You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test.If the issue persists, please reach out to us so that we can provide further troubleshooting. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Mar 5, 2025
Gary
5 out of 5 stars
5 out of 5 stars review

Picture quality

I have 5 Samsung TVs ranging in size from 32 to 65. My only disappointment is the software difference in each unit. I also dislike the new remote. Otherwise the units are my favorite.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 21, 2025
Linda T
5 out of 5 stars
5 out of 5 stars review

Beautiful

I absolutely love my frame tv - looks like beautiful piece of art - a friend visiting this week didn’t believe it was a tv until I switched over from art to tv. I bought a very pretty gold wooden frame for it. TV has great picture & sound !

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Nov 27, 2024
Theman
4 out of 5 stars
4 out of 5 stars review

Great features and crystal clear picture.

[This review was collected as part of a promotion.] Great features and crystal clear picture. Interface is easy to use and works great paired with my s23 ultra.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
keelwj
4 out of 5 stars
4 out of 5 stars review

TV Apps

TV (2) setup was easy. Only issue was adding apps as it is not intutive as how to add them to the main menu. One can delete apps no problem; but add needs improvements.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Aug 7, 2024
Amy2love
5 out of 5 stars
5 out of 5 stars review

Great picture quality

[This review was collected as part of a promotion.] My samsung television is awesome! The picture quality is incredible! I'm definitely a samsung customer forever!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jan 12, 2025
Sorry comma Dave
4 out of 5 stars
4 out of 5 stars review

Good picture, good tuner, good price

Just got one. Manuals are spare, and on-line only. Only 3 hdmi ports. Way too much stress put on "smart" features. Great picture. 0K sound. Almost no conrols on the tv: most are on the remote, or require using software menus.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 29, 2024
jebsangels
3 out of 5 stars
3 out of 5 stars review

Not Like My Old Samsungs

I had this set up Monday. By Thursday I could not access normal TV.I could only get Netflix. Now I have to hire someone to fix it! I like Samsung products and but their TVs. Never had a problem before. Can't find a way to fix it.Not Fun!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi jebsangels, Thank you for your purchase and feedback on the DU7200. Please know we are always happy to assist you in troubleshooting any issues you are experiencing with your TV. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 31, 2024
Sachet
5 out of 5 stars
5 out of 5 stars review

Overall great television

[This review was collected as part of a promotion.] My samsung t v has great features. I use my t v to stream music and watch the shows occasionally. I love the quality of its sound.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773