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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 491-500 of 1,091 reviews
May 15, 2024
Reyna4
5 out of 5 stars
5 out of 5 stars review

Awesome product!

[This review was collected as part of a promotion.] I love catching up on my movies. The picture is so crisp. Sports are like being there in person. I will never use another mark

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
smoke
4 out of 5 stars
4 out of 5 stars review

Great clear picure

It would have been nice if there were directions on the setup. The volume is not loud enough. Each channel is different. Still don't have full picture. Have full picture now 3/4 picture

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Sportsluv
4 out of 5 stars
4 out of 5 stars review

Samsung only

I purchased a few months ago and we do like the TV! The instructions for operating it I didn’t see in the box. Can’t figure how to operate the voice command!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
rosebroker
5 out of 5 stars
5 out of 5 stars review

100's of free channels.

I purposely purchased my 3thd Samsung TV. I had 3 different models upstairs. The newest Samsung is a tad better than my 3 year old 85". Not only is the quality of the picture, sound, smart, and easy set up, the smart Chanels are fantastic.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Did not work
2 out of 5 stars
2 out of 5 stars review

Does not receive signal

The antenna to receive the WiFi is horrible Even though WiFi signal is great. Did not work right. Kept loosing signal. Needed to add a fire stick which has a better receiving capability than the tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Did not work, We appreciate your feedback on the Samsung DU7200 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 19, 2025
Rooster
5 out of 5 stars
5 out of 5 stars review

Great TV

Had this tv since late December and couldn’t be happier. Wonderful picture and good sound. I have an audio system which works with this tv seamlessly. Couldn’t be happier. Samsung tv is the best.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Anonymous
4 out of 5 stars
4 out of 5 stars review

Great TV but could've had more wired features

I love everything about the tx except they don't have a cord for the soundbar it's only by Bluetooth & sometimes the speeds don't match as far as the talking

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Bem9132
5 out of 5 stars
5 out of 5 stars review

Great unit!

I absolutely love this television, it’s picture is nothing short of outstanding, set up was simple and easy, And best of all I consolidated down from four remotes to one!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
RayBob
4 out of 5 stars
4 out of 5 stars review

Yellow people?

Don't know if it's my satellite service or the TV, but sometimes people look jaundiced. Very yellow. Good picture most of the time. Very good sound for a little TV.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 21, 2025
Doorman
3 out of 5 stars
3 out of 5 stars review

Great picture but the remote is inconsistent.

It has a mind of it's own !! It will not turn my Samsung soundboard on. Sometimes the CC appears without prompt. Sometimes it returns to home screen while we are watching. Settings are not user friendly.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Doorman, Thank you for reaching out to us. I have a few recommendations that may resolve some of the issues you are experiencing. First, let's ensure you are running the latest firmware. Go to Settings> Support> Software Update. If your soundbar is connected via HDMI, please ensure Anynet+ is enabled. Go to Settings, then select External Device Manager. From here, enable Anynet+ (HDMI-CEC) if it isn’t turned on. Next, please run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor