Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV

Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for

SAMSUNG 65" Class DU7200 Series 4K Smart TV

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4.3 out of 5 stars

stars1,279 ratings1,091 reviews

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Showing 471-480 of 1,091 reviews

Feb 20, 2025

Movie Buff

5 out of 5 stars review

Great valueTV

Great picture and lots of features a more comple user manual would be helpful I would recommend and would buy again. This is our 2nd Samsung tv and the reason for buying is because we liked our 1st Samsung

Review from Samsung US

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Mar 6, 2025

Tjor

1 out of 5 stars review

Don’t buy it

This TV is not user-friendly. The remote completely sucks and you can’t cast you’re stuck with AirPlay and then it freezes cuts out. The picture quality was better on my 10 year old Vizio. Totally regret buying it!

Review from Samsung US

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reply from Samsung Advisor

Hi Tjor, Please know the DU7200 TV can Screen Mirror from your compatible mobile device. To better explain the process, please use our guide which explains how to screen mirror or cast from your devices to your TV: https://www.samsung.com/us/support/answer/ANS10001896/ If you need more help, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 3, 2025

India

3 out of 5 stars review

Good for a low end product

Don’t expect a lot more than a good picture when you are viewing straight on. This a very basic, low price 4K TV. Sounds quality is fair, screen reflects everything.

Review from Samsung US

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reply from Samsung Brand Ambassador

India: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Apr 20, 2025

Jimk

5 out of 5 stars review

Great TV

I own 6 Samsung TV’s and find them all sensational. Everything works flawlessly with simple set-up and ongoing use. More importantly, the picture is excellent in all conditions.

Review from Samsung US

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Oct 24, 2024

Ox1981

4 out of 5 stars review

Great TV at Great Price

[This review was collected as part of a promotion.] Use the TV for our Roku and Gaming. Great picture that looks amazing in 4K. One of the best quality pictures I've seen for a Non-OLED/QLED/QNED TV. Got a 2nd one for daughter and son in law.

Review from Samsung US

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Feb 20, 2025

Polly

3 out of 5 stars review

Disappointed with Smart TV

I am disappointed with the TV and the remote. Miss features I used to have. Our TV headset doesn't work with the TV. No "Mute" on the remote or other features we had on our previous TV remote. The remote is difficult to open to replace batteries

Review from Samsung US

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reply from Samsung Advisor

Hi Polly, We appreciate your review of the DU7200 TV. Please know that you can control the volume of your TV by pressing the +/- button up to increase the volume and down to decrease the volume. To mute the sound, press the button. You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Sep 10, 2024

Oladodo

5 out of 5 stars review

Perfecting in details

[This review was collected as part of a promotion.] When satisfaction is my watchword, samsung has given my viewing a wow, pictures crystal clear and sound is amazing... remote is easy to use.. no flaws with the movies I'm more than excited

Review from Samsung US

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Feb 20, 2025

Briguyz2462

5 out of 5 stars review

Best TV

So I had a 32" and upgraded to a 55" Samsung Smart Tv. This is really fantastic. Free 5000 channels, able to sync my phone, clarity is pristine, easy to setup. All good

Review from Samsung US

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Feb 20, 2025

rosebroker

5 out of 5 stars review

100's of free channels.

I purposely purchased my 3thd Samsung TV. I had 3 different models upstairs. The newest Samsung is a tad better than my 3 year old 85". Not only is the quality of the picture, sound, smart, and easy set up, the smart Chanels are fantastic.

Review from Samsung US

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Apr 19, 2025

BillinNM

3 out of 5 stars review

User interface needs work

It's really hard to download apps. Remote control needs more features. "Fast forward" would nice. Called for support twice. I'm batting .500 TV itself is pretty good. Could REALLY use some documentation, tho.

Review from Samsung US

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reply from Samsung Advisor

Hi BillinNM, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor