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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 461-470 of 1,091 reviews
Feb 5, 2025
Reviewer name: Beaver
3 out of 5 stars
3 out of 5 stars review

TV is good but remote is bad!

I am pretty satisfied with my tv. Picture quality seems very good. The remote leaves a lot to be desired. It is too small and very hard and confusing to use.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Beaver, Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 19, 2025
Reviewer name: DLW7832
5 out of 5 stars
5 out of 5 stars review

Great picture & color quality

We've been using the new Samsung 75" Class Crystal UHD for about 5 weeks. It is a great TV, clear pictures, vivid colors and easy to operate. I hope it stays this way for a long time.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Reviewer name: Dmkk
4 out of 5 stars
4 out of 5 stars review

Great except for no optical audio output

Excellent picture and ease of install and setup. One star off for no optical audio output. Almost returned because of it. But found workaround thanks to the internet.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Samsung makes a great television!

I finally bought my new Samsung television and now only wish I had bought it sooner! The picture is great and I love all the features. Samsung definitely makes a great product.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Reviewer name: Briguyz2462
5 out of 5 stars
5 out of 5 stars review

Best TV

So I had a 32" and upgraded to a 55" Samsung Smart Tv. This is really fantastic. Free 5000 channels, able to sync my phone, clarity is pristine, easy to setup. All good

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Reviewer name: Caster
5 out of 5 stars
5 out of 5 stars review

Love it

Love Samsung TVs, its all we will buy. We cast from our Samsung phones and it is seemless. Love the extra broadcast channels when we hooked it to wifi. Could not be happier.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 6, 2025
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Love our new tv

It’s been a week and we love our new tv! The set up took a little time to figure out but in the end it was worth it! Great picture great purchase! The only downfall is the remote, needs a better remote!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Reviewer name: Dick
5 out of 5 stars
5 out of 5 stars review

Arthritic hands and remote issues.

The picture quality is great. Only problem is the remote, Its to small and hard to use with my arthritic hands, Is there an option for a larger easy to handle remote?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Reviewer name: Whya61
4 out of 5 stars
4 out of 5 stars review

Beautiful picture

I bought this TV for my den a month ago and set it up last week end for my granddaughter who is visiting. I love the TV, beautiful picture but I despise the remote. Easily lost due to its size and very touchy. I really don't like it.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Reviewer name: Itene
3 out of 5 stars
3 out of 5 stars review

Not thrilled

I have had this for a month or two now. My Vizio was better to be honest. And for the life of me I cannot get it to stop giving me directions on turning on/off. So annoying

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Itene, We appreciate your feedback on the DU7200 TV. If your TV is announcing everything you do, then Voice Guide is turned on. Voice Guide is an accessibility function to assist users who are visually impaired. It is possible that you have turned it on by accident by holding down the volume button on your TV remote. To turn off Voice Guide, navigate to Home > Settings > All Settings> General > Accessibility > Voice Guide Settings > Voice Guide. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor