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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 431-440 of 1,091 reviews
May 5, 2025
joyathome
5 out of 5 stars
5 out of 5 stars review

bluetooth unknown

I like all the free channels; The only problem I was loosing internet connection with my WIFI and I was picking up unknown bluetooth connection; WIFI Has to reboot.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Greg
5 out of 5 stars
5 out of 5 stars review

Samsung is the best.

I had a Samsung Flat Screen before, and I love them. I recently purchased a little larger screen but struck with Samsung because of the quality and ease of on-screen instructions. Very well made TV.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 24, 2025
Pete
5 out of 5 stars
5 out of 5 stars review

Excellent Television

I enjoy watching television shows on my Samsung 43-inch television. The picture is crystal clear. The television is very easy to operate. It is very user-friendly. I recommend it highly.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 22, 2025
Anonymous
5 out of 5 stars
5 out of 5 stars review

Samsung continues to impress..

I am amazed at the picture quality of this tv. The set up was fast and easy. It also comes with a plethora of streaming options, my only small issue would be inability/difficulty add Paramount + to tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 22, 2025
Olderviewer
3 out of 5 stars
3 out of 5 stars review

Contrast issues

Pictures quality could be a bit better really have a hard time seeing it if filmed in a dark mode. I can’t adjust the contrast as much as needed. Also it would be helpful if it came with an actual physical manual.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

Olderviewer: I’m sorry to hear you’re not fully satisfied with the DU7200 TV’s picture quality. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. - Samsung Ambassador

May 6, 2025
guhima
5 out of 5 stars
5 out of 5 stars review

Very good quality

Excellent TV, picture quality, dark or light on, looks great. I also really like the integrity with the samsung soundbar. All streaming does so without any problem, and a variety of applications.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 10, 2025
July4ever
3 out of 5 stars
3 out of 5 stars review

Remote control flexibility

Bought the tv last month The remote control is too small …not a user friendly remote control. There should be #, arrows and option to use microphone for channels etc…

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

July4ever: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

May 6, 2025
Lovelygreeneyes
5 out of 5 stars
5 out of 5 stars review

BEST tv in my eyes

I brought this a few months ago, a huge upgrade from my older Samsung! OMG, I'm so impressed by this TV—I did my research before buying. I love it! The picture and sound are amazing! 😍📺👍 #TV #Samsung #Upgrade #Technology #HomeTheater

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Louie
3 out of 5 stars
3 out of 5 stars review

Picture

Overall picture quality is excellent. Sound, fair. My only disappointment, no connection for my TV ears (back of tv) and I'd like to know why it was never considered during design and build of this model.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Louie, Please know that the DU7200 TV has a built-in tuner and a coaxial input to connect an external antenna. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor

Apr 24, 2025
Big Charlie
2 out of 5 stars
2 out of 5 stars review

Samsung Sux

This was my second Samsung TV. But NEVER again!!! All kinds of issues. I repeat NEVER again!! My daughter and her family have 3 and experience problems also.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Big Charlie, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor