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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 421-430 of 1,091 reviews
Mar 5, 2025
14Nestle2
5 out of 5 stars
5 out of 5 stars review

This size and model fits very well.

We had an earlier version of the same 55" Samsung model and "broke it". We did not hesitate to replace the damaged one with the same size/model. Very satisfied.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 6, 2025
Jackie
5 out of 5 stars
5 out of 5 stars review

Love our new tv

It’s been a week and we love our new tv! The set up took a little time to figure out but in the end it was worth it! Great picture great purchase! The only downfall is the remote, needs a better remote!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
hate to complain
3 out of 5 stars
3 out of 5 stars review

good picture

I bought tis set appx. 4mo's ago and overall have been happy with it. The only problem has been the sound keeps vascillating up and down. You have to keep the remote in hand and constantly increase or decrease the volume.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 19, 2025
N o n e
1 out of 5 stars
1 out of 5 stars review

Bad features.

I bought this TV a few months ago with good intentions that I had bought a good TV. While watching the movie it went back to the guide on its own. Samsung and the cable company tried to fix it but no l u c k. I would not buy another Samsung product.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi N o n e, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor

Apr 19, 2025
Dick
5 out of 5 stars
5 out of 5 stars review

Arthritic hands and remote issues.

The picture quality is great. Only problem is the remote, Its to small and hard to use with my arthritic hands, Is there an option for a larger easy to handle remote?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 6, 2025
Shelley
5 out of 5 stars
5 out of 5 stars review

We Love It!

We bought our 75" Samsung television a few months ago and WE LOVE IT! It has terrific color, and is so large that you feel that the actors are in the room with you. We also appreciate that it was delivered to our home. It was painless.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Edwin
5 out of 5 stars
5 out of 5 stars review

Better than I expected!

Could not be more happy with this 75” Samsung TV! It is so much easier to operate and have a lot more features than I expected! The pictures are great. Highly recommend this one!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 10, 2025
Keith
2 out of 5 stars
2 out of 5 stars review

Defect in picture

Bought in Dec and the picture has what appears to be a good size Defect, the picture slopes down as its melting. This question mail option to download pic will not.function

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Keith, So we can better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 5, 2025
Desert fox
5 out of 5 stars
5 out of 5 stars review

Great TV at great price

As always Samsung does not disappoint. This TV has great picture and sound! Like all electronics it was a bit challenging to get up and running but phone support helped although it too two calls to get the right tech.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Nov 27, 2024
Shopoholic
5 out of 5 stars
5 out of 5 stars review

Great buy any size

[This review was collected as part of a promotion.] I'm a Samsung lover phone tvs everything the best part is the Crystal clear picture the sound and you can pair sync to any phone

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773