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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 411-420 of 1,091 reviews
May 7, 2025
Reviewer name: GrandmaK
4 out of 5 stars
4 out of 5 stars review

Great picture, no audio output.

I am very pleased with the TV's picture, but there is no audio output for my "TV EARS." What kind of adapter do I need and why did you discontinue that feature?

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Reviewer name: Sds1951
4 out of 5 stars
4 out of 5 stars review

Nice TV, but lack compatibility with older devices

Like this TV, however the TV has fewer device connection ports that my older TV had. I am still unable, unsure how to hook up my Blu-ray, vhs, sound bar and cd players.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 6, 2025
Reviewer name: Evie
5 out of 5 stars
5 out of 5 stars review

I love my Samsung even if it's smarter than me

I wasn't sure if I would like my Samsung, but I love it. The color and picture is clear. The only problem is that the TV is smarter than me. Ha Ha I've enjoyed it very much.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Reviewer name: Scooter
4 out of 5 stars
4 out of 5 stars review

Once I got it, thankful I got it!

Not tech savvy so still learning how much smarter tv is than me. The technology is so amazing compared with my family's first tv in 1956, a 13" blk& wht tv with no remote.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 5, 2025
Reviewer name: Vivian
3 out of 5 stars
3 out of 5 stars review

Poor Volume

The picture is excellent but the volume is not. At 100 the volume is like when you have a regular TV at 30. That is the only fault I found on this TV.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Vivian, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jun 5, 2025
Reviewer name: Sonnie
4 out of 5 stars
4 out of 5 stars review

Sound volume is low

Like it EXCEPT it keeps losing us cellular connection. I must unplug tv for a few minutes and then it will connect again? Getting annoying. as happens every couple days now. It seems to be just a TV problem.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Reviewer name: 2old2care
5 out of 5 stars
5 out of 5 stars review

Picture perfect.

Great picture. Had many compliments about the picture being so clear. Only complaint is wish the sound could be louder. Hooked up a sound bar and that helps. Good deal for the money.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 15, 2025
Reviewer name: jfoster
4 out of 5 stars
4 out of 5 stars review

Imo it's a good TV

got it today have a new roku coming tomorrow that has dolby vision and sound and cant wait to play some movies i see complaints about the remote but i think its fine the volume and channel rock up and down not pressed

Helpful?3BX78DZ2P7VO13854766773
May 3, 2025
Reviewer name: India
3 out of 5 stars
3 out of 5 stars review

Good for a low end product

Don’t expect a lot more than a good picture when you are viewing straight on. This a very basic, low price 4K TV. Sounds quality is fair, screen reflects everything.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Brand Ambassador

India: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Sep 10, 2024
Reviewer name: Oladodo
5 out of 5 stars
5 out of 5 stars review

Perfecting in details

[This review was collected as part of a promotion.] When satisfaction is my watchword, samsung has given my viewing a wow, pictures crystal clear and sound is amazing... remote is easy to use.. no flaws with the movies I'm more than excited

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773