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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 411-420 of 1,091 reviews
Sep 19, 2024
bar owner
1 out of 5 stars
1 out of 5 stars review

no optical input for sound bar

i bought this tv to replace another samsung tv and connect it to my sound bar. there is no optical cable input for digital audio out. no way for me to use my sound bar.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi bar owner, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info

Feb 20, 2025
Preston
5 out of 5 stars
5 out of 5 stars review

It's probably the nicest television ever!

Our 12 year old TV had to be replaced and we chose the Samsung 55" Class - DU7200D Series - 4K UHD LED LCD TV. We set it up it up in 5 minutes and it paired wirelessly to our Samsung sound bar. We were amazed at the clarity and it's amazing!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 14, 2024
MargHun
5 out of 5 stars
5 out of 5 stars review

This TV is a great value

[This review was collected as part of a promotion.] The TV is great and the pictures are awesome. Definitely not the same thing as a normal HD flat screen TV

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Rosefairie
5 out of 5 stars
5 out of 5 stars review

Has a lot of great features

We bought this for a Christmas present to ourselves and we are so glad we did it has beautiful colors, they are so more vivid and it turns on instantly. We love the Samsung company as this tv replaced Samsung plasma tv that we had for 14 years

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Bem9132
5 out of 5 stars
5 out of 5 stars review

Great unit!

I absolutely love this television, it’s picture is nothing short of outstanding, set up was simple and easy, And best of all I consolidated down from four remotes to one!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 26, 2025
SjkS
4 out of 5 stars
4 out of 5 stars review

Good picture, good price.

I bought this after Christmas. The price was right and the picture quality is good. The only issue is there is no channel guide for my youtube tv subscription. You have to click through like a hotel tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Nov 4, 2024
HokageD
5 out of 5 stars
5 out of 5 stars review

Best tv to own

[This review was collected as part of a promotion.] Excellent resolution and image. Fast wifi antenna. Easy-to-use interface. Simple setup and use of smart TV functionality. Would buy again.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Fred Garvin
5 out of 5 stars
5 out of 5 stars review

Easy to use menu screens

This is my 4th Samsung tv. I like the free programs available along with the ease to figure things out. My only complaint is the new remote control is not user friendly period. I use my older ones.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Cybdiver
3 out of 5 stars
3 out of 5 stars review

Missed potential

The picture is good the speakers are awful, there's no way to go directly to a channel without scrolling. The blue tooth is not the latest considering the set was recently manufactured. I gave it 3 stars for picture quality.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Cybdiver, Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams. Regarding audio issues, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. To select a channel on your TV, press the 123/Settings button on your remote. Then select the number keypad and enter the channel number. The Bluetooth in the DU7200 TV is up to date and should connect to your external Bluetooth devices. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Frank
4 out of 5 stars
4 out of 5 stars review

The remote control needs to be improved.

TV is great. Everything is fine except for the remote control. It is too simple and needs time to figure out how to use it sometimes. Maybe I am not that smart anymore.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773