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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 351-360 of 1,091 reviews
Sep 19, 2024
bar owner
1 out of 5 stars
1 out of 5 stars review

no optical input for sound bar

i bought this tv to replace another samsung tv and connect it to my sound bar. there is no optical cable input for digital audio out. no way for me to use my sound bar.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi bar owner, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info

Oct 24, 2024
707172
3 out of 5 stars
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] I hoped for more/better from this TV. It was under 600 for a 60in. I guess that gets you little in the terms of clarity and crystal clear viewing. Its just a huge lack of quality.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Specialist

Hi there, Thank you for sharing your thoughts on the picture quality of your DU7200D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). I hope these tips help. You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Sep 10, 2024
Django74
5 out of 5 stars
5 out of 5 stars review

TV Supreme

[This review was collected as part of a promotion.] Awesome picture... perfect size for the home office. Connected easily and the remote was intuitive and easily handled. Excellent purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Alex
3 out of 5 stars
3 out of 5 stars review

Outdated?

Purchased 3 months ago. Updated to spectrum and found out my TV is not supported by it. Model ends in D and only show F. Therefore, I can not use the spectrum remote correctly.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Alex, Thank you for your review. Your TV should be compatible with the Spectrum remote. To better assist you, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Dmkk
4 out of 5 stars
4 out of 5 stars review

Great except for no optical audio output

Excellent picture and ease of install and setup. One star off for no optical audio output. Almost returned because of it. But found workaround thanks to the internet.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Big bird
5 out of 5 stars
5 out of 5 stars review

Samsung Du2000. Love the TV!!

I love the picture,and everything, but the thing I don't like is that doesn't have a optic port, to plug in sound bar, but I have it Bluetooth to the TV. I love my Samsung TV!!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 1, 2024
Steven
5 out of 5 stars
5 out of 5 stars review

Great Product!

[This review was collected as part of a promotion.] I use my Samsung TV for streaming media/casting. I use it to watch movies and stream Spotify; it's nice to have the music come out of the sound bar.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Tv11
3 out of 5 stars
3 out of 5 stars review

Bad remote

TV is pretty good everything on it is really clear and it has a very good picture but the remote doesn't work very good at all you have to hold it at just the right spot so it will work

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Tv11, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Feb 5, 2025
Wilkesrichard
4 out of 5 stars
4 out of 5 stars review

Excellent

Unit is outstanding. Great Pic. Really Great. Easy and smooth to operate, except. Be sure to get a remote with voice recognition. Most of what I watch is streaming.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
N o n e
1 out of 5 stars
1 out of 5 stars review

Bad features.

I bought this TV a few months ago with good intentions that I had bought a good TV. While watching the movie it went back to the guide on its own. Samsung and the cable company tried to fix it but no l u c k. I would not buy another Samsung product.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi N o n e, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~Samsung Advisor