Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

Member photos

  • +163 images
Sort by |
Showing 311-320 of 1,091 reviews
Dec 28, 2024
Tvjunkie
5 out of 5 stars
5 out of 5 stars review

This TV has great picture clarity

[This review was collected as part of a promotion.] This is my second Samsung tv for my home. I bought this one for the master bedroom because I loved the other one so much which was in the living room. I enjoy watching tv in the bedroom so this new tv replaced a perfectly good tv already there, but I can’t imagine any other brand in the house, so I bought another Samsung tv to watch in the bedroom. Love it!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jan 6, 2025
Teebrown
5 out of 5 stars
5 out of 5 stars review

Very good buy

[This review was collected as part of a promotion.] This is a very good choice for a television. Am very pleased with pic. quality ease of setup. Connected to WiFi very easy procedure. Love the Samsung channels built into their sets. I haven’t made it to the end of the list yet. I start scrolling to see how many channels their are and end up finding something to watch.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Jollyranchess
4 out of 5 stars
4 out of 5 stars review

Great TV. Terrible remote.

I have been on the hunt for a new tv for quite some time to replace an older Samsung in my bedroom. This tv won me over as it has the ability for the legs to be installed for either a wide or narrow base. TV takes a little getting use to in terms of navigation, but once you get the hang of it, it’s smooth sailing. The tv quality is amazing and so is the sound The quality of the supplied remote is sub par at best. Honestly Samsung, I was disappointed that this was the best you could do for such a nice tv. I’m grateful that the SmartThings App is an option as I use it more the remote. The built in apps are great and it makes watching your streaming shows easy. Overall I’m a satisfied consumer.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 27, 2024
Happygrandma90
5 out of 5 stars
5 out of 5 stars review

This product is easy to use its features.

[This review was collected as part of a promotion.] I use my TV to see the daily news, for streaming, using different apps and it works excellently. It Smart feature helps me in using only one remote control for everything. Now I don’t have to be looking around which remote I have to use. It was an excellent choice when I selected this TV among so many other brands.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Adam
2 out of 5 stars
2 out of 5 stars review

Rating: 2/5 – Stay Away

I had high expectations when purchasing the Samsung 85” TV, but after months of use, I can confidently say this model has been a huge disappointment. Application Hub & Performance Issues The biggest frustration comes from the sluggish and unresponsive application hub. Navigating between apps feels unnecessarily slow, and the transition from the app hub to an actual app takes far longer than it should. For a premium TV, I expected smooth and seamless performance, but instead, I deal with lag and unresponsiveness that make even basic tasks frustrating. Severe Burn-In Problems The burn-in issue is by far the worst problem with this TV. I enjoy watching darker, high-contrast films, but after some use, the burn-in is so extreme that certain scenes are completely unwatchable. Blacks are inconsistent, and ghosting from previous images makes the viewing experience painful. I’ve already had the display replaced once, yet the problem persists—meaning this is either a widespread issue with this model or poor quality control from Samsung. Final Thoughts For the price, I expected much better performance, both in terms of smart features and display quality. Between the unbearably slow application hub and severe burn-in problems, I cannot recommend this TV to anyone looking for a premium viewing experience. Even after a display replacement, there has been no improvement, which makes it clear that this is a fundamental flaw in the design or manufacturing of this model.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Adam, Thank you for your feedback and patience in having your TV serviced. If you are still having issues with your TV screen, please reach out to us so we can schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 7, 2025
KimWatchesTV
4 out of 5 stars
4 out of 5 stars review

Great TV, horrible remote

The TV is great, but I really dislike the remote. It's so thin and light it ends up falling off soft surfaces like the bed and couch. It doesn't have many buttons so you have to toggle through a lot to get somewhere. Our other two Samsung tvs have the same remotes now this one is totally different.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Tomas
3 out of 5 stars
3 out of 5 stars review

It's an ok TV

WE bought our newTV about 3 months ago. I had issues connecting it to our internet service. I had to contact Samsung thru their chat. It took a while but got it connected, We replaced a smaller Samsung we had for 7 years. The new TV has a different screen menu , I found the older menu easier to work with, especially loading the apps. Our biggest issue is the brightness , the "night scenes" on the programs are very dark. The brightness has been set to the max, daytime scenes are ok. Turning on the TV, the menu remembers where you left off. So basically that program is where you start. Our older Samsung did not have that function, which I preferred. Apps were easier to install as well.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Tomas, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 10, 2024
CroneWoman51
5 out of 5 stars
5 out of 5 stars review

I’m really enjoying this product

[This review was collected as part of a promotion.] This is my first smart TV, but I have purchased Samsung TV’s in the past and have been very pleased with Samsung products. The picture, sound, and ease of use are outstanding. I’m extremely happy with this product.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Jallen
5 out of 5 stars
5 out of 5 stars review

Bespoke

recently purchased the Samsung refrigerator lineup, focusing on popular models like the Bespoke 4-Door French Door Refrigerator with Beverage Center (23 cu. ft.). As someone who values both functionality and aesthetics in kitchen appliances, I was drawn to Samsung’s reputation for innovative technology and sleek designs. Here’s my take after diving into its features, performance, and user feedbac

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2025
PaulandDreama
5 out of 5 stars
5 out of 5 stars review

Extremely high value for the price!

Frankly, we were surprised at the high level of performance of this television at such a modest price point. Image is bright and tack sharp with rich colors, bright whites and absolute blacks. Sound performance is really impressive and rich coming from the internal speakers... I haven't felt the need to use any external amplifier & speaker source as of yet.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773