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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 301-310 of 1,091 reviews
May 23, 2025
JohnB
1 out of 5 stars
1 out of 5 stars review

Very bad glare experience

Very poor screen appearance for the money I paid for this TV. Very unhappy. There is a very obvious, blatant light bulb refection on the TV screen that is caused by a standard basic light fixture located on the ceiling nearby where the TV is set up. The light's glare on the TV screen is always present and makes for a horrible viewing pleasure. Your TV screen should have been designed much better so that it reflected.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi JohnB, We appreciate your feedback on screen reflections with the Samsung DU7200 TV. Room lighting plays a significant role in how reflections appear, and while we aim to reduce glare where possible, complete elimination isn't guaranteed. For improved glare control, we recommend repositioning the TV to avoid direct light or consulting a professional installer. Samsung’s Glare Free screen is available starting with the QN90F Neo QLED 4K, while Anti Reflection technology is included on select models beginning with the S85F OLED and above. If you have any questions about features or setup, our team is here to help at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website. ~Samsung Advisor

Jan 6, 2025
Teebrown
5 out of 5 stars
5 out of 5 stars review

Very good buy

[This review was collected as part of a promotion.] This is a very good choice for a television. Am very pleased with pic. quality ease of setup. Connected to WiFi very easy procedure. Love the Samsung channels built into their sets. I haven’t made it to the end of the list yet. I start scrolling to see how many channels their are and end up finding something to watch.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
darling diana
5 out of 5 stars
5 out of 5 stars review

A must buy, picture clarity at a great price!

The enhanced color in the picture of skin tones and backgrounds are fantastic! I upgraded from a smaller Samsung 2 weeks ago and honestly I don't know why I hadn't done it sooner. So proud of it, I've had family and friends over several times to watch tv!! 65" may not be the biggest but total satisfaction.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 22, 2025
Telephonetim
4 out of 5 stars
4 out of 5 stars review

Good TV, reccomend it above some others.

4th Samsung tv I've had, and this one seems to lose communication with internet often. If there's a momentary outage, Samsung won't restore w/o a turn-off/on. Frustration. Other devices restore quickly. Great picture, occasional issues with tuning various app's; MAX, Paramount+ mostly. Samsung did mostly stand-up for failed "curve" tv, after many months of "testing".

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 6, 2024
Code77
4 out of 5 stars
4 out of 5 stars review

Great resolution

[This review was collected as part of a promotion.] This tv is great choice ,and one of the drawbacks in my opinion is the controler itself missing some of the command prompts when pressed. The other is connectivity issues with the Smart Things App.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 5, 2025
Holy cow
2 out of 5 stars
2 out of 5 stars review

55 inches is great

This TV is really got a great picture and I love the size. I hate that you can’t just turn it on and be at the channel you left. You have to push another button to get there too confusing for this old lady. i’m even using a universal remote control that’s got numbers on it Accumulate 150 minimum Tha Alive

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Holy cow, Thank you for choosing the DU7200 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features. When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off. I hope this tip helps. If there is anything we can do to further assist and improve your user experience, please let us know by contacting Samsung Customer Support. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 27, 2024
Happygrandma90
5 out of 5 stars
5 out of 5 stars review

This product is easy to use its features.

[This review was collected as part of a promotion.] I use my TV to see the daily news, for streaming, using different apps and it works excellently. It Smart feature helps me in using only one remote control for everything. Now I don’t have to be looking around which remote I have to use. It was an excellent choice when I selected this TV among so many other brands.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Celticman88
5 out of 5 stars
5 out of 5 stars review

Amazing product

My wife surprised me with a new tv on Christmas. I have been amazed at the quality of the picture, the sound and the many features on this tv. Picture is so crisp and clear. Certain movies or shows are so dark and this tv can brighten up the picture to make it an enjoyable viewing experience. Love this tv price was fantastic thinking of getting another for our room. Thanks Samsung for your amazing affordable product can’t say enough. Sports on this tv is perfect I watch a ton of basketball and it’s the best tv I’ve ever owned

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Oct 24, 2024
JMaxim
5 out of 5 stars
5 out of 5 stars review

Samsung Smart Tv

[This review was collected as part of a promotion.] This TV was very easy to setup and operate. I found it very easy to navigate the settings and move the icons around to get them to my preferred order. The picture is fantastic it almost looks 3D! I forgot that one of my old TV’s was a Samsung too and I haven’t had any issues with that one too! I will definitely look at Samsungs again when I need to replace one of my other TVs

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Mar 7, 2025
Ducati
1 out of 5 stars
1 out of 5 stars review

Very disappointed !! We have always bought Samsun

We bought this item 1/28/25 (received it 1/31/25) . As of today 3/6/25 it stopped working this afternoon!! We unplugged - waited awhile - then plugged in again, still did not work ! The screen was dimly lit (very dark blue, hard to notice in the daylight} We then notice the red led light on the bottom right side tv was not on, this is why the remote control does not work. We Tried pressing the button by the led with no results. disappointed

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Ducati, Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor