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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 21-30 of 1,091 reviews
Jan 9, 2025
Kerry B
5 out of 5 stars review

Verified Purchase

Great Purchase

Great picture quality for the price. Could not belive I got this for less than $400. Purchased for our office to give us a video display for doing presentation and training.

Helpful?3BX78DZ2P7VO13854766773
Jul 16, 2024
Silver senior
3 out of 5 stars review

Verified Purchase

remote impossible to use

TV has a good picture and sound but the remote it comes with is horrible. Do yourself a favor and spend $14 more for a universal Samsung rdemote at Walmart.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Silver senior, We appreciate you sharing your experience. To assist you in the learning the various features, functions, and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for DU7200D to find and download the guides you would like. The e-Manual and Remote Guide are both also embedded into the TV itself under Menu > Settings > Support If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Jun 1, 2025
KAS
5 out of 5 stars review

Verified Purchase

Nice TV - Great Value!

My 3rd Samsung TV and it’s great. Sync’s with my other TV’s connects promptly to WiFi or Ethernet cable. Using on an outdoor covered patio, mainly for watching sports and it’s perfect for that. Excellent value for a nice entry level Samsung 65” -

Helpful?3BX78DZ2P7VO13854766773
Feb 14, 2025
Vijocass
4 out of 5 stars review

Verified Purchase

Very good picture - sound not great but good

This for the price is a very good TV, picture quality is excellent. Super easy install, finally a plug and go. Sound quality is good but not great. Excellent price and easy install, my priorities anyway.

Helpful?3BX78DZ2P7VO13854766773
May 7, 2025
Suni Odubote
5 out of 5 stars review

Verified Purchase

Samsung better choice for me

Gave away my previous tv brought it used…decide to get a new one and boy do I SEE the difference beautiful pic clear sturdy on leg mounts…the remote is ok but I LOVE MY TV

Helpful?3BX78DZ2P7VO13854766773
Mar 23, 2026
Aleco112
5 out of 5 stars review

I’m very impressed with the Samsung UN85DU7200DXZA

[This review was collected as part of a promotion.] The Samsung UN85DU7200DXZA is an impressive TV that delivers a truly immersive viewing experience with its massive 85-inch screen and sharp 4K picture quality. Colors are vibrant, clarity is excellent, and even non-4K content looks great thanks to Samsung’s processing. The smart TV interface is smooth, easy to navigate, and gives quick access to popular apps like Netflix and YouTube. Setup was simple, and the overall design is sleek and modern, fitting well in any living space. While the built-in sound is decent, pairing it with a soundbar enhances the experience. Overall, this TV offers outstanding value for its size and performance, making it a great choice for movies, sports, and gaming.

Review from Samsung US
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Jul 21, 2024
Senior citizen
1 out of 5 stars review

Verified Purchase

Sam's not a place for electronics

Tv arrived poorly packed with a big crack through the middle of the screen. Might have been more damage but didn't continue looking as we just put it back in the box. Called to return and got a hard time about returning it. Also have no gotten full credit on my credit card. Another call will need to be made. What a nightmare!

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Senior citizen,I'm very sorry that you received a broken DU7200 TV and have had difficulty receiving your refund. You may want to get in touch with your local Sam's Club to best assist you. We hope your refund is processed quickly.If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Jan 27, 2026
CJR
2 out of 5 stars review

SLOW and GLITCHY

This is by far the slowest TV I have ever owner and the menu and controls are not the least bit intuitive, even if I use the remote app I downloaded on my phone. Sometimes I just give up trying to put a movie on for my kid on this TV and we move to my bedroom and use that TV instead.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi CJR,<br /><br />Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.<br /><br />To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Feb 21, 2026
72Golfer
1 out of 5 stars review

TV's Not Samsung's best effort

[This review was collected as part of a promotion.] This TV automatically returns to Samsung TV Channel interrupting the show we are actively watching. Extremely aggravating, wife and I hate this TV. We have search for settings to disable this function and can't locate one.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 29, 2025
Ragus
5 out of 5 stars review

Verified Purchase

Outstanding

Excellent buy. Great features.

Helpful?3BX78DZ2P7VO13854766773