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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
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4.3 out of 5 stars
stars
1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 11-20 of 1,091 reviews
Jun 23, 2024
Retired FF
2 out of 5 stars review

Verified Purchase

Proof you get what you pay for

Its a fine TV for the price but not as good as the Sony it replaced. Should have known by the price. Movement on the screen is blurry. Samsung claims to have some kind of motion accelerator but it is severly lacking. Otherwise its fine.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Retired FF,We appreciate your feedback on your DU7200 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.- Off: Picture Clarity Settings will always be off- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Jan 24, 2025
Hans
5 out of 5 stars review

Verified Purchase

A great TV for a great value.

Absolutely beautiful television for a spectacular price. It has all the features that you would ever need. I will spend the next 3 years trying to figure out how to work this television!

Helpful?3BX78DZ2P7VO13854766773
May 16, 2025
Chris T
3 out of 5 stars review

Verified Purchase

Good tv poor buying experience

Had my last Samsung for 18 years (55” LED) amazing. Bought this one after a lightning strike and so far so good. The startup screen is a little annoying but minor inconvenience. Down side is with Sam’s Club. Bought this TV on Wednesday. Went in sale on Friday and they would not price guarantee to match. Lesser value every year with membership….

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Chris T,<br />If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:<br />1) LiveChat<br />2) Manuals, Software, &amp; Warranty Info<br /><br />~ Samsung Advisor<br /><br /><br />Thank you for your purchase!

Sep 10, 2024
Lola
5 out of 5 stars review

Verified Purchase

Beautiful picture

After 2 failed shipments of this exact tv (both had crushed screens) my husband got a truck and drove the the nearest Sam’s (40 miles away) to get yet another one. I’m so glad he did. It was super easy to set up, it’s easy to navigate. I had read some reviews were people were complaining about the navigation being difficult and the remote being almost alien. Not sure why they had a problem and I would totally help them if I could! Anyways, I hope and pray this tv last us for a very long time. We recommend this tv for the beautiful picture. Blacks are true blacks without phantom shadowing. Very happy. Not sure about the sound quality, we have a soundbar that connects to our Apple TV device.

Helpful?3BX78DZ2P7VO13854766773
Jun 11, 2025
Wen
4 out of 5 stars review

Verified Purchase

Good for the price

Easy to assemble and clear picture. Profile and menu easy to use after setup. Setup is a little confusing when first setting up.

Helpful?3BX78DZ2P7VO13854766773
Sep 5, 2024
Babe1
4 out of 5 stars review

Verified Purchase

Great picture, price, performance!

Beautiful picture…great price…easy install. Would be 5 star rating except remote not very user friendly-no instructions included with television.

Helpful?3BX78DZ2P7VO13854766773
Jul 7, 2024
Fidanza
4 out of 5 stars review

Verified Purchase

Overall a great price and size

Great size easy to set up sound could be better and universal small controller difficult to learn and very small

Helpful?3BX78DZ2P7VO13854766773
Nov 9, 2024
Vlink
1 out of 5 stars review

Verified Purchase

TV purchase

Even adjusting the settings on the TV. Very disappointed in the quality of this 70’ Samsung. Picture not close to what we viewed in store.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Vlink,Thank you for sharing your thoughts on the picture quality of your DU7200 TV. In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if your picture is not to your liking.You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.If you would like assistance adjusting the picture you are seeing on your screen, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Jan 20, 2025
Dawn
5 out of 5 stars review

Verified Purchase

Great TV

The 1st one we received through FedX delivery and the screen was cracked. Called the store and we took it back brought it home its a freat TV

Helpful?3BX78DZ2P7VO13854766773
May 7, 2025
Suni Odubote
5 out of 5 stars review

Verified Purchase

Samsung better choice for me

Gave away my previous tv brought it used…decide to get a new one and boy do I SEE the difference beautiful pic clear sturdy on leg mounts…the remote is ok but I LOVE MY TV

Helpful?3BX78DZ2P7VO13854766773