Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV

Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for

SAMSUNG 65" Class DU7200 Series 4K Smart TV

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4.3 out of 5 stars

stars1,279 ratings1,091 reviews

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Showing 31-40 of 1,091 reviews

May 16, 2026

Tubbs

5 out of 5 stars review

The picture is awesome. Some shows I watch the pop

[This review was collected as part of a promotion.] I enjoy my Samsung tv…. Now and then occasional stopping in the middle of A TV program but overall, it works very well. Enjoy it.

Review from Samsung US

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Mar 23, 2026

Aleco112

5 out of 5 stars review

I’m very impressed with the Samsung UN85DU7200DXZA

[This review was collected as part of a promotion.] The Samsung UN85DU7200DXZA is an impressive TV that delivers a truly immersive viewing experience with its massive 85-inch screen and sharp 4K picture quality. Colors are vibrant, clarity is excellent, and even non-4K content looks great thanks to Samsung’s processing. The smart TV interface is smooth, easy to navigate, and gives quick access to popular apps like Netflix and YouTube. Setup was simple, and the overall design is sleek and modern, fitting well in any living space. While the built-in sound is decent, pairing it with a soundbar enhances the experience. Overall, this TV offers outstanding value for its size and performance, making it a great choice for movies, sports, and gaming.

Review from Samsung US

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Feb 21, 2026

72Golfer

1 out of 5 stars review

TV's Not Samsung's best effort

[This review was collected as part of a promotion.] This TV automatically returns to Samsung TV Channel interrupting the show we are actively watching. Extremely aggravating, wife and I hate this TV. We have search for settings to disable this function and can't locate one.

Review from Samsung US

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Jul 21, 2024

Senior citizen

1 out of 5 stars review

Verified Purchase

Sam's not a place for electronics

Tv arrived poorly packed with a big crack through the middle of the screen. Might have been more damage but didn't continue looking as we just put it back in the box. Called to return and got a hard time about returning it. Also have no gotten full credit on my credit card. Another call will need to be made. What a nightmare!

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reply from Samsung

Hi Senior citizen,I'm very sorry that you received a broken DU7200 TV and have had difficulty receiving your refund. You may want to get in touch with your local Sam's Club to best assist you. We hope your refund is processed quickly.If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Jan 27, 2026

CJR

2 out of 5 stars review

SLOW and GLITCHY

This is by far the slowest TV I have ever owner and the menu and controls are not the least bit intuitive, even if I use the remote app I downloaded on my phone. Sometimes I just give up trying to put a movie on for my kid on this TV and we move to my bedroom and use that TV instead.

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reply from Samsung

Hi CJR, Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model. To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor

Sep 14, 2024

Moe 79

5 out of 5 stars review

Verified Purchase

Clear and vibrant picture.

So far so good. We are enjoying our new TV. Very good picture and color.

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Jan 19, 2025

Mark

5 out of 5 stars review

Verified Purchase

SO HAPPY !!!

Plug n play..easy set up..and all my remotes of our other smaller Samsung tvs work this 65"!!

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Dec 30, 2024

MAN CAVE DADDY

5 out of 5 stars review

Verified Purchase

MAN CAVE TOP OFF

Great TV - Excellent Price!!

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Jan 23, 2025

Angelique

5 out of 5 stars review

Verified Purchase

Worth the purchase!!

Good picture, easy set up and a great price.

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Jan 5, 2025

2 out of 5 stars review

Verified Purchase

so so quality

the picture isn't very crisp -I would not recommend to anyone

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reply from Samsung

SE,We appreciate your thoughts on the picture quality of Samsung’s DU7200D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode...and select the mode that best fits your usage:1. Standard: Is the default mode suitable for general viewing environments2. Dynamic: Makes the picture brighter and clearer in bright viewing environments3. Eco: Provided to save energy4. Movie: Suitable for watching TV or movies in a dark room5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist